Twilio User Authentication & Identity 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Twilio User Authentication & Identity

4.8

(52)

Pricing

Pricing available upon request

About Twilio User Authentication & Identity

Twilio User Authentication & Identity offers digital identity verification and intelligence tools to build mutual trust between business and consumer.

Verify end-users are who they say they are across SMS, email, WhatsApp, TOTP, Push Verification and more with Twilio Verify, a single API for multichannel verification.

The Lookup API provides in-depth information behind a phone number to power trusted interactions with phone number formatting, line type, and SIM swap and call forwarding detection, and more..

Twilio User Authentication & Identity Screenshots

Twilio User Authentication & Identity Pricing and Plans

Starting price: $0.05

Free Trial

Free Version

Basic

$0.05

usage based

No plan information available

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Twilio User Authentication & Identity Features

Popular features found in Authentication
Credential Management
Mobile Authentication
Multi-Factor Authentication
Single Sign On
More features of Twilio User Authentication & Identity
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Address Validation
Alerts/Notifications
AML Compliance
API
Auto Extraction
Data Aggregation and Publishing
Data Quality Control
Domain Check
Encrypted Password Storage
Fraud Detection
KYC Compliance
Mobile Access
Multiple Authentication Methods
Password Management
Reporting & Statistics
Syntax Check
Two-Factor Authentication
User Onboarding

Twilio User Authentication & Identity User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

15%

Secondary Ratings

Ease of Use

4.7

Value for money

4.9

Customer support

4.6

Functionality

4.7

Have you used Twilio User Authentication & Identity and would like to share your experience with others?

syed h.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Authy is the safeguard

Ratings Breakdown

Ease of use

Functionality

Pros:

The most valuable feature of authy is code changes very frequently and the generated code is very unique every time.

Cons:

The least like about authy is that they create 6 digit code, which is some how can be breakable. They should increase the length of code.

Mark R.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Best Google Authenticator Replacement

The experience from set up to day-to-day use is easy. We don't need additional training as the methods itself are intuitive. Daily, this helps with efficiency as we are able to access it in any device we own.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Authy links with Twilio and Recurly really well which our team both use on a daily basis. What we like most about Authy is being able to tie this to a specific user account. This means portability and security. We are able to install it on different platforms (especially desktop.) This eliminates the process of checking your phone. You can simply copy and paste the code in the same device.

Cons:

I couldn't think of any. This was recommended by our engineers as a replacement to Google Authenticator.

Reasons for switching to Twilio User Authentication & Identity

The Google Authenticator, while it works, doesn't actually solve the issue when it comes to people losing their phones and access to it. We were sold on portability and security.

Emily B.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2020

Extra Protection

I just use this to remotely log into our accounting company's server. It gives the owner that extra layer of protection.

Ratings Breakdown

Ease of use

Functionality

Pros:

Once it has been set up, its extremely easy to use. I like that there is a clipboard option, so I can easily save the code it gets me and paste it into the program to log in.

Cons:

Save the original code sent to you! I had to install it on a different computer, but the program I need it for only gives you the code the 1st time you log on. I had to have the person who set it up remove me from her end so it would give me the code again when I logged in.

Aivar K.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Well thought through OTP solution

Authy helps me to effortlessly manage a large number of 2FA logins.

Ratings Breakdown

Ease of use

Functionality

Pros:

Convenient layout. Backup makes a huge difference. I know that if something happens to my phone, I will not have to go through the nightmare of restoring my accounts. Periodically asks you for your password to make sure you remember it. Great idea, you will not have to frantically try to remember it at the worst possible moment.

Cons:

Backup "coin" has another side - you have to trust Twilio (who operates it) to store your data securely.

Reasons for switching to Twilio User Authentication & Identity

Google Authenticator layout is inconvenient when you have more than 5 logins to work with. Also, no backup. Something happens to your phone, you are in trouble. I didn't make the switch per se because of the backups, but it was a welcome surprise.

Rudinei N.

Verified reviewer

Internet

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Best two-step authenticator

It is a great two-factor authenticator, I never had any problems and I use it daily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The application is very efficient and easy to use, it generates a code every 30 seconds to log into your accounts, it is the best in the category of 2-factor authentication.

Cons:

There could be a small adjustment in the size of the grid in relation to the top, the grid is very small and the other is very large, and if you are using it on a tablet for example, then this difference is huge.

saeed s.

Verified reviewer

Architecture & Planning

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2022

Very cool and unique app

My experience with the app is really great It gives me 2FA whenever I need it And the most important thing is that it is completely free And the interesting thing about the application is the support provided by those in charge of it They contact you immediately if you ask for support from them And they in contact with you so that they can be assured that your problem with the application has been resolved

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This app is really a masterpiece I can't do without him It is easy to use and simple At the same time, it protects my accounts with 2FA

Cons:

No, there are absolutely no negatives to mention According to my personal experience with the app

Anne H.

Verified reviewer

Publishing

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2021

Easiest Authenticator I've Found

I use 2FA wherever possible so this program makes things much easier. I like I can easily identify the service by the logo.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I got this app after I got a new phone. Previously, I had Google Authenticator, but they wanted me to re-enter everything. However, the incident made me look for alternatives, and I found this one. Even though Google has remedied this earlier problem, I'm happy with Authy and see no reason to switch.

Cons:

I wish I could better organize the apps. Maybe drag and drop based on usage. There is a good search function though. And ideally, I'd like to see a password feature added.

Reasons for choosing Twilio User Authentication & Identity

The right balance between ease of use and features.

Reasons for switching to Twilio User Authentication & Identity

See above

Verified

Reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Add an extra layer of security made easy

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy backup, smooth switch between authentication targets. It's free :D!

Cons:

I can not think about any con. Yep I have nothing, it's a solid app.

Verified

Reviewer

Information Technology and Services

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed October 2021

Easy on more devices

This is the best 2FA software because of the ease of use and the multi-device option. Your accounts are back upped too, so you cannot lose them!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Authy is usable on every device you have. Multi-device setting is an option, so you are free to use it. All your 2FA codes always available!

Cons:

There are no missing functions or settings. I like it.

Reasons for switching to Twilio User Authentication & Identity

Multi-device and the backup option.

Vishal N.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 12 months

Review source

Reviewed December 2020

Two-factor Authenticator Tool

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I using this tool for my Two-factor authentication its help to lock my sensitive details and files more secure way. Also use for remote login to connect the company server.

Cons:

There no issue with this tool its perfect tool made for Two-factor authentication to people who working from home so want more security and this tool provide it.

Showing 1 - 10 of 52 Reviews

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