Rescue Hub 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Rescue Hub

4.6

(52)

Pricing

Starting at $1,995.00 per year

About Rescue Hub

Rescue Hub is a training management solution that helps fire departments manage training operations via a unified portal. The platform allows users to create custom fire service training programs, track progress, share documents and schedule sessions/tasks for officers.

Rescue Hub features a scheduling tool that enables users to schedule training sessions and manage their calendars. It provides an incident management solution for fire departments, allowing them to respond effectively during emergencies.

Rescue Hub provides a centralized location for users to create custom fire service training programs and track progress. It also allows departments to schedule sessions and tasks for officers and receive automated notifications when the tasks are due.

Rescue Hub Screenshots

Rescue Hub Pricing and Plans

Starting price: $1,995.00 per year

Free Trial

Free Version

Basic

$1,995.00

per year

No plan information available

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Rescue Hub Features

Popular features found in Fire Department
Alerts/Notifications
Equipment Tracking
Facility Management
For First Responders
Incident Response Checklists
In-Vehicle Navigation
Records Management
Scheduling
More features of Rescue Hub
Attendance Management
Communication Management
Compliance Management
Employee Certification
Event Calendar
Incident Management
Instructor Management
Reporting & Statistics
Search/Filter
Training Management

Rescue Hub Integrations

Google Calendar

Rescue Hub User Reviews

Overall Rating

4.6

Ratings Breakdown

62%

33%

Secondary Ratings

Ease of Use

4.3

Value for money

4.6

Customer support

4.8

Functionality

4.4

Have you used Rescue Hub and would like to share your experience with others?

Ryan P.

Verified reviewer

Public Safety

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2019

BFD Training Division

We are able to develop and deliver training in a way that is much more effective than ever before. We use Rescue Hub to track data and implement change as needed. We are looking forward to checking out the new "Task Books"!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are able to customize content. We have the ability to organize groups and training topics. It is easy to assign Training. Customer Service has been great.

Cons:

Navigation can be cumbersome at times. It seems there is some redundancy in building Training Requirements. We aren't able to organize documents the way that we would like. The software can be slow at times.

Vendor Response

Ryan, thanks so much for your review, we appreciate it! We're taking a look at some of the pages that are running a little bit slow, and have made a couple of changes to help out with page load times and navigation since we last spoke.

Replied May 2019

Antonio R.

Verified reviewer

Public Safety

201-500 employees

Used daily for less than 2 years

Reviewed March 2019

Rescue Hub Review

Overall the product has been very helpful in streamlining and tracking our training. I have had very few issues directly with the user end of the software that could not be easily solved.

Ratings Breakdown

Ease of use

Functionality

Pros:

Top pros include ease of getting training requirements from our training division to our members and the ability to track all entered training. In addition having one central place for storing training documentation is very helpful. The ability to have additional links to supplement the required training is also a great benefit.

Cons:

Oftentimes the behind the scenes management of the product is a bit misunderstood. As I complete a training event and cannot self certify it will sit unchecked for some time and I don't know who is responsible for verifying my completion.

Hank M.

Verified reviewer

Government Administration

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed November 2021

One more thing for us to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

County made us use it, at some point it my be more helpfull.

Cons:

Still am using paper records too, use it for we have too.

Reasons for choosing Rescue Hub

County said we had to use it

Craig D.

Verified reviewer

Public Safety

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Great program for scheduling and tracking training

Scheduling training is easy, and all crews can easily see upcoming events.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It is easy to enter and edit events. It is easy to view and plan upcoming events.

Cons:

Creating reports can be confusing at times

TJ K.

Verified reviewer

Government Administration

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Easy to use and track training.

Our fire department has been using the platform to facilitate training for the last 3 years. It is well built to meet our needs which can vary greatly. The platform can handle scheduling, communication, distribution and tracking of all training for a large number of users. The UI is clean logical and easily conforms to various mobile devices. I highly recommended RescueHub to any organization that needs a robust platform for managing training within their workforce.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

All in one features ie; Scheduling, communication, tracking, delivery of media for all types of training.

Cons:

Haven't found any cons about the system.

William P.

Verified reviewer

Public Safety

201-500 employees

Used daily for more than 2 years

Reviewed April 2019

User report

This system makes it very easy to keep track of not only my own training but my crews as well. No surprises at the end of the quarter.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system makes it easy to log all of my training without having to look up codes or find external data for entry. If the instructor needs to enter the training it is easily done and if I need to it is just as easy. All of my information is available on the individual training entry so I know what I need to do to complete the training.

Cons:

Making certain that the training I am viewing applies to me.

Cary C.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

Use for Snohomish County Fire Training Academy

Satisfied. Easy to communicate with other instructors. Need an app for iPhone, though.

Ratings Breakdown

Ease of use

Functionality

Pros:

Great features. Like that instructions and files can be added for discipline instruction so training is consistent.

Cons:

Having an app for iPhone would be really great to have. It's a pain to have to go onto the internet every time.

Tyler C.

Verified reviewer

Public Safety

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed July 2019

Overall Great Tool

Good.

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to use message board that directly goes to your personal email as well.

Cons:

Rescue Hub needs an app. It would be much easier for use on the road (which is most of the time). Also, the first things that pops up should be the users schedule/messages/appointments. This is what most users care about. Going to "My Events" should be the home page.

Vendor Response

Hi Tyler, thanks for your feedback, we definitely appreciate you letting us know about how we're doing. I like the idea of having a Rescue Hub app, it may be something we look at in the future. As for your other suggestion regarding what displays first, we'd probably have to make this a setting you could choose vs. making this the default thing that shows up for everyone. The Snohomish Training Academy uses Rescue Hub a little differently than a fire department does, so we'd want to make sure that any changes we make don't impact what they would need. If we end up making this change, we'll definitely let you know. Thanks again for your suggestion, we really appreciate it!

Replied July 2019

Tom F.

Verified reviewer

Public Safety

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Rescue Hub 1828

Useful for tracking training and availability of training sites.

Ratings Breakdown

Ease of use

Functionality

Pros:

Ease of use. Multiple calendars and layers of calendars.

Cons:

Inability to clear tasks that don't pertain to me or reorder them without admin privilege's.

Vendor Response

Hi Tom, thanks for your review we appreciate it! I'll get in touch with you and see if we can sort through what you referenced with tasks that aren't relevant or are out of order.

Replied October 2019

Josh Y.

Verified reviewer

Public Safety

201-500 employees

Used daily for less than 2 years

Reviewed March 2019

Great website

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I liked how it was very simple to use for whatever task I had. It kept track of all of the training that I had to do, let me know if I different training coming up, shift schedule, and it had all of the necessary resources I need to complete my task book for my job. The website is very simple to use and not a lot of websites are that easy to navigate around. Great tool to have while at work!

Cons:

I don't have any criticism towards the site, it met all of my expectations.

Showing 1 - 10 of 52 Reviews

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