1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Knowledge Management Software

/

Dashworks

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview
Alternatives

Dashworks 2026: Benefits, Features & Pricing

Wondering if Dashworks is right for your organization?

Our Knowledge Management Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Screenshots
  • Pricing and Plans
  • Features
  • User Reviews
  • Popular Comparisons

Overview

Dashworks
Dashworks
4.3
(39)

Pricing

Starting at $12.00 per month

About Dashworks

Cloud-based AI assistant that helps improve company productivity and efficiency by providing answers to frequently asked questions and helping employees find documents, emails, tasks, and more.

Dash AI can also write company-specific emails, code, product descriptions, and social media posts. It can summarize documents and emails and also connects with the web.

Dashworks also facilitates third-party integration with Notion, G-suite, Slack, Github, MS Teams, Asana, and many other apps.

Dashworks Screenshots

0
0
1
2
3
4
5

Dashworks Pricing and Plans

Starting price: $12.00 per month
Free Trial
Free Version

Team Plan

$12.00

per user, per month

No plan information available

    Enterprise Plan

    Pricing available upon request

    No plan information available

      Advisor Get Price CTA Image

      Confused about pricing? We've got you covered.

      Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

      Dashworks Features

      • Popular features found in Knowledge Management
        Access Controls/Permissions
        Catalog Management
        Collaboration Tools
        Commenting/Notes
        Content Management
        Data Import/Export
        Discussions/Forums
        Document Management
        Self Service Portal
        Text Editing
      • More features of Dashworks
        AI/Machine Learning
        Faceted Search/Filtering
        For Enterprises
        Full Text Search
        Fuzzy Search
        Indexing
        Knowledge Base Management
        Multiple Data Sources
        Natural Language Search
        Query Suggestions
        Reporting & Statistics
        Search/Filter
        Semantic Search
        Single Sign On
        Third-Party Integrations

      Dashworks User Reviews

      Overall Rating

      4.3

      Ratings Breakdown

      5

      44%

      4

      49%

      3

      5%

      2

      3%

      1

      0%

      Secondary Ratings

      Ease of Use

      4.5

      Value for money

      4.5

      Customer support

      4.7

      Functionality

      4.3

      Have you used Dashworks and would like to share your experience with others?

      TA

      Tina A.

      Verified reviewer

      Telecommunications

      501-1000 employees

      Used daily for more than 2 years

      Review source

      Reviewed August 2023

      Best there is

      5

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      The product provides value to customers, makes data-driven decisions, embraces agility and progress, and exhibits determination and innovation in its endeavors.
      Cons:
      Dashworks could be costly for smaller businesses or those with budget constraints.

      Vendor Response

      Hey Tina, we're delighted to hear how much value Dashworks is bringing to your team! We understand the budget concerns for smaller businesses, and that's exactly why we've priced Dashworks at a competitive $4.99 per user per month for small teams. Thanks for choosing us and being a part of our community.

      Replied November 2023

      Read More

      IN

      Ishtiyaq N.

      Verified reviewer

      Computer & Network Security

      5001-10000 employees

      Used daily for less than 12 months

      Review source

      Reviewed August 2023

      Value for money

      4

      I am satisfied with it.

      Ratings Breakdown

      4
      Ease of use
      4
      Value for money
      4
      Customer support
      4
      Functionality
      icon
      Pros:
      Ease of usageAll items under one banner.
      Cons:
      All good. Ease of access and all features under one banner.

      Vendor Response

      Hey Ishtiyaq, we're really glad to hear that our platform's ease of use and comprehensive features are hitting the mark for you. Your satisfaction means everything to us, and we're here to make sure Dashworks continues to serve you well. If there's anything at all that you think could make your experience even better, please feel free to share it with us at [support@dashworks.com]. We're all ears!

      Replied November 2023

      Read More

      JL

      Jihad L.

      Verified reviewer

      Information Technology and Services

      5001-10000 employees

      Used daily for less than 6 months

      Reviewed August 2023

      Has potential

      2

      Ratings Breakdown

      3
      Ease of use
      5
      Customer support
      3
      Functionality
      icon
      Pros:
      Groups everything in one page. Easy to use.
      Cons:
      A bit laggy sometimes. Should have more functionalities.

      Vendor Response

      Hi Jibran, Thanks for your review. We're constantly trying to improve our latency and have made sizable improvements in the last couple months. It looks like you've only used our legacy Search functionality and haven't used the Dash AI assistant. We'd love for you try it and provide additional feedback!

      Replied August 2023

      Read More

      RT

      Rangarajan T.

      Verified reviewer

      Consumer Services

      5001-10000 employees

      Used daily for less than 6 months

      Review source

      Reviewed August 2023

      A friend in need and Frontline soldier

      4

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      Dashworks team provided a proactive support and rolled out customizable features in a limited time frame. Dashworks integrates with 50+ apps and provides quick results once trained.
      Cons:
      Dashworks keeps evolving each day. I encountered a few issues if accounts are not integrated properly with Dashworks. It should provide better error handling and keep the user informed.

      Vendor Response

      Hi Rangarajan, it's fantastic to hear about your positive experience at Dashworks! We appreciate your insights on our integration capabilities, and we're actively working to improve error handling and user notifications for a smoother experience. Thanks for being with us and helping make Dashworks even better!

      Replied November 2023

      Read More

      HO

      Harrison O.

      Verified reviewer

      Automotive

      501-1000 employees

      Used daily for less than 12 months

      Review source

      Reviewed August 2023

      A must have product

      5

      Searching for files has been much easier.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      It organize all your needs into one basket making it easier for you to access information and files.
      Cons:
      One of the features I feel that is missing is a web extension for Dashworks. For easier access.

      Vendor Response

      Harrison -- We're so happy to hear that Dashworks is simplifying your life! Your suggestion for a web extension is fantastic, and we're definitely taking that on board for future updates. Keep enjoying Dashworks, and stay tuned for even more handy features.

      Replied November 2023

      Read More

      ds

      dharma s.

      Verified reviewer

      Food & Beverages

      5001-10000 employees

      Used daily for less than 6 months

      Reviewed August 2023

      Best of Best

      5

      very good to use

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      4
      Customer support
      5
      Functionality
      icon
      Pros:
      searching methods and easy to use and then shows relavent queries with quick,daskwork it better to more efficiency
      Cons:
      Nothing from my side to least about the daskwork it better to more efficiency

      Vendor Response

      Hey Dharma, thrilled to hear Dashworks is hitting the mark for you! If there's ever anything more we can do to assist you, please don't hesitate to reach out at support@dashworks.com.

      Replied November 2023

      Read More

      YN

      Yabets N.

      Verified reviewer

      Computer Software

      1001-5000 employees

      Used daily for less than 6 months

      Reviewed October 2023

      Very Convenient

      4

      Ratings Breakdown

      5
      Ease of use
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      it is very easy to use and the Ai functions well within reason. it also provides a reference which makes it easy to find the source of the information. it easily integrates with slack
      Cons:
      I wish there was a way to choose which Slack channels Dashworks gathers information from and which ones to ignore. It would also be helpful to have the ability to set a specific time range for retrieving the information.

      Vendor Response

      Hey Yabets! We're glad you're finding Dashworks convenient and easy to use. Your Slack suggestion is a great idea. We'll certainly consider these features as we continue to refine Dashworks. If you have any more thoughts or need assistance, feel free to email us. Thanks for your valuable feedback!

      Replied November 2023

      Read More

      CN

      Camila N.

      Verified reviewer

      Civic & Social Organization

      51-200 employees

      Used weekly for less than 12 months

      Reviewed August 2023

      Great place to find your knowledge

      4

      Dashworks really helps me on a daily basis with the document search and retrieval process, especially in my early days at this company. It's a good platform to keep all the knowledge in one place.

      Ratings Breakdown

      4
      Ease of use
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      Dashworks really helps me on a daily basis with the document search and retrieval process, especially in my early days at this company
      Cons:
      At this point, I don't have any cons to talk about. As I said before, I've really enjoyed the user experience over the last 12 months I've been winking here.

      Vendor Response

      Hey Camila, thank you so much for your wonderful feedback! We're delighted to hear that Dashworks has been a valuable tool for you and your satisfaction means the world to us!

      Replied November 2023

      Read More

      HK

      Harsh K.

      Verified reviewer

      Food & Beverages

      1001-5000 employees

      Used weekly for less than 12 months

      Reviewed August 2023

      Good product...saves time

      4

      Ratings Breakdown

      5
      Ease of use
      4
      Customer support
      4
      Functionality
      icon
      Pros:
      It's easy to search through all the apps and get the resolutions/documents really fast. Helps in boosting productivity.
      Cons:
      Sometimes UX isn't very great and results aren't high quality

      Vendor Response

      Hi Harsh, we're glad to hear Dash AI has been a time-saver and productivity booster for you. Great news - we've been hard at work improving our UX over the past few months, and we believe you'll notice a smoother experience now. For for higher quality results, try using the upvote/downvote feature to tailor the system to your preferences.

      Replied November 2023

      Read More

      Sg

      Sourabh g.

      Verified reviewer

      Consumer Services

      5001-10000 employees

      Used daily for less than 6 months

      Reviewed August 2023

      Great Platform

      4

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      4
      Customer support
      4
      Functionality
      icon
      Pros:
      Its a great platform, search is the best.
      Cons:
      Charges are high so that organization needs to work on it. Please look into the cost reduction or may be in profits.

      Vendor Response

      Hey Sourabh, we're glad you're loving the platform! We want to let you know that Dashworks has evolved beyond enterprise search. We're now offering a comprehensive AI knowledge assistant, and we've priced it competitively at just $9.99/user/month for enterprises. This evolution is all about adding value while keeping costs manageable. Thanks for your feedback, and we're here to help with any questions you might have!

      Replied November 2023

      Read More

      Showing 1 - 10 of 39 Reviews
      Load More Reviews

      Other Top Recommended Knowledge Management Software

      Freshservice
      Freshservice

      4.5 (645)

      Recently recommended 10 times

      Document360
      Document360

      4.7 (290)

      Recently recommended 9 times

      Zendesk Suite
      Zendesk Suite

      4.4 (4066)

      Recently recommended 7 times

      SysAid
      SysAid

      4.5 (503)

      Recently recommended 6 times

      Advisor Get Price CTA Image

      Stuck Between Options?

      Our experts can help you compare Dashworks with other top options, so you can find the best fit for your needs.

      See what companies are saying about Software Advice