Kolleno 2026: Benefits, Features & Pricing

The features and functions of the Kolleno platform have really streamlined and organized how we handle receivables. Having all the details about a client's payments in one spot has made things so much clearer. What's great is how much time we save on administrative tasks by automating payment reminders, yet still being able to add a personal touch to each message.

The main thing it helps with is making it easier to deal with a lot of clients who are late with their payments. Sometimes it's really hard to manage more than 100 late clients who all have different situations. With Kolleno, I can look at the history of our conversations and send a personalized email that is made automatically from a template.

Besides helping me get payments from difficult customers, Kolleno gives me some "tips" on how my clients have paid in the past. It's like having credit control for my clients, which is really helpful.

I initially used Kolleno myself for the first 3 months before handing it over to my finance team. Now, one manager oversees the platform while the rest of the team focuses on other tasks. We used to have a 3-person collections team who would constantly call and email overdue clients. With Kolleno, we've been able to cut down our collections team to just one manager.

The greatest thing about Kolleno is how our finance team can customize email templates and set up automatic reminders for payment notices. This makes it super easy to stay in touch with clients and make sure they know what's up with payments. They really like how quick and organized our communication is, which helps them pay on time more often.

Kolleno addressed the challenging issue of managing numerous communications from different customers, each with their unique requests regarding our materials or billing procedures. We've devised three specific strategies for each customer type, significantly simplifying the collection process, and product proved to be powerful enough to support this customization.

Previously, due to time limitation, we often had to consider overdue invoices, especially smaller ones, as lost revenue. But when these start to accumulate, it begins to impact us. Kolleno has solved this problem by ensuring we chase each invoice automatically, unless we've manually disabled the chasing for a particular invoice.