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Formitize

Formitize 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Formitize
Formitize
4.4
(47)

Pricing

Starting at $29.99 per month

About Formitize

Formitize is a cloud-based business management system that helps businesses streamline processes related to customer relationship management (CRM), forms automation, document tracking, account handling and sales pipeline monitoring on a centralized platform. It comes with pre-built templates for common industries like pest control, inspections and landscaping. It also lets users create custom industry-specific templates based on specific needs or requirements.

With Formitize, staff members can automate repetitive tasks, manage customer contacts with a centralized database, streamline operations by using custom processes for each department or employee, track sales pipeline activities from lead generation to final sale, and automate invoicing and billing through online payments services.

Formitize Screenshots

0
0

Formitize Pricing and Plans

Starting price: $29.99 per month
Free Trial
Free Version

Giving Back

Pricing available upon request

Plan includes:

  • Designed for Charities and Not for Profits
  • Giving Back Program Is Available

Standard

$29.99

per user, per month

Plan includes:

  • Automated Assistants
  • Cloud Scheduler
  • CRM
  • Document Management
  • Job Management
  • Mobile Payments
  • Quoting & Invoicing
  • Safety First
  • Sales Pipeline
  • Smart Forms

Industry Solutions

Pricing available upon request

Plan includes:

  • Automated Assistants
  • Cloud Scheduler
  • CRM
  • Dedicated Vertical Industry Solutions
  • Document Management
  • Industry Resource Documents
  • Job Management
  • Job Type Industry Templates
  • Mobile Payments
  • Quoting & Invoicing
Read More
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Formitize Features

  • Popular features found in Pest Control
    Billing & Invoicing
    Calendar Management
    Customer Database
    Dispatch Management
    Electronic Signature
    Fleet Management
    Job Scheduling
    Pest Activity Tracking
    Pesticide Usage Tracking
    Quotes/Estimates
    Routing
  • More features of Formitize
    Access Controls/Permissions
    Accounting
    Accounting Integration
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Appointment Scheduling
    Asset Tracking
    Automated Scheduling
    Availability Management
    Barcode/Ticket Scanning
    Booking Management
    Client Portal
    Commercial Properties
    Confirmations/Reminders
    Contact Database
    Contract/License Management
    Credit Card Processing
    CRM
    Customer History
    Customizable Branding
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Data Import/Export
    Document Management
    Document Storage
    Drag & Drop
    Electronic Payments
    Email Management
    Employee Management
    Employee Scheduling
    Equipment Tracking
    Facility Scheduling
    File Storage
    For Pest Control Companies
    GPS
    Groundskeeping Management
    Group Scheduling
    Historical Reporting
    Inspection Management
    Inventory Control
    Inventory Management
    Irrigation Tracking
    Job Costing
    Job Management
    Job Tracking
    Location Tracking
    Maintenance Scheduling
    Mobile Access
    Mobile Alerts
    Mobile App
    Mobile Signature Capture
    Monitoring
    Multi-Location
    Online Booking
    Online Time Clock
    Payment Collection in the Field
    Payment Processing
    Payroll Management
    Predictive Maintenance
    Preventive Maintenance
    Property Layouts
    Purchase Order Management
    QuickBooks Integration
    Real-Time Data
    Real-Time Notifications
    Real-Time Reporting
    Real-time Scheduling
    Real-Time Updates
    Recurring Appointments
    Reminders
    Reporting/Analytics
    Reporting & Statistics
    Residential Properties
    Resource Scheduling
    Scheduling
    Self Service Portal
    Service History
    SMS Messaging
    Status Tracking
    Task Scheduling
    Technician Management
    Third-Party Integrations
    Time & Expense Tracking
    Timesheet Management
    Time Tracking
    Workflow Management
    Work Order Management

Formitize Integrations

Mailchimp
Mailchimp
Twilio
Twilio
Xero
Xero

Formitize User Reviews

Overall Rating

4.4

Ratings Breakdown

5

68%

4

19%

3

6%

2

2%

1

4%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.3

Functionality

4.3

Kim's profile

Kim M.

Verified reviewer

Security and Investigations

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed January 2020

Brilliant

5

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
Love it. I wanted something comprehensive, yet simple to use. I did a lot of research before subscribing to Formitize. They simply have the best on offer to suit the requirements of my business and industry. Support is brilliant, both phone and online. I would recommend Formitize to anyone as you can use as little or as much of the software as you need. Perfect fit with Xero.
Cons:
Nothing I disliked about this software.

Reasons for choosing Formitize

Pls see review.

Read More

KA

Keith A.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Formitize, enabled Rebel Roasters Coffee to grow their operations with ease

5

I was not expecting what I found in Formitize. I'm used to paying for services and apps and never heard from the company. Formitize, was the opposite. Super supportive and their customer support team is exceptional. They guided our team through the entire process from zero to Hero.Formitize is a part of our business now and we cannot do without it.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I'd say accounting as it helps us get paid fast and efficiently. It's super easy to use and setup was pretty much all done automatically by the system. The result was professional-looking invoicing with exceptional CRM data
Cons:
Not much that we don't like. There are some things we don't yet use in our business, but given our experience with the formitize app, we actually look forward to having new use cases to adopt some of these other features.

Reasons for choosing Formitize

Product capabilities, ease of use, incredible customer support, and affordability.

Reasons for switching to Formitize

Formitize offers everything in one app and they are super affordable for the quality of the product. It's a no brainer and I wished we discovered formitize much sooner

Vendor Response

Hi Keith! Thank you so much for leaving us a positive review. We love hearing how Formitize is helping Rebel Roasters Coffee get paid faster and efficiently.

Replied September 2023

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AM

Ashley M.

Verified reviewer

Utilities

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Formitize - Difficult to implement, bad customer service

2

It was incredibly difficult to implement, to be honest in the end it was impossible. I booked a 1 hour paid training session, which was a total waste of time, I felt I knew more about the software than the trainer, I actually stopped the call halfway through as we were not getting anywhere! I spent hours tearing my hair out trying to get the Formitize to do what I wanted it to. I really wanted it to work, I reached out to everyone I could, account manager, training etc. On the service it's great, everyone will tell you it does what you want it to but it doesn't. After some further digging on google, I found some much better software that is so easy to use and create forms.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
2
Functionality
icon
Pros:
I like that everything was under one roof so to speak. You can have your forms, CRM, Accounting etc all in one place.
Cons:
Very difficult to implement. If you planning on using forms then good luck. Especially if you want them to look a certain way, this doesn't need to be difficult there are many ways to do forms better than this. The training sucked, big-time waste of money, I tried to get my money back but there is an army behind stopping any refunds, not worth the time or hassle trying to get it, they obviously need it. You could spend your whole time setting up your business on here and they will probably go bust if they are that desperate to keep $150.

Reasons for choosing Formitize

In the end, I switched to GoFormz and thinking of integrating it with either salesforce or ServiceM8. I managed to build a form just the way I like it within 20mins, after 10 hours of trying, plus training, and not succeeding with Formitize.

Read More

CJ

Chelliah J.

Verified reviewer

Government Relations

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed September 2021

Formitize Review

4

Getting help from Client Success Manager to get the forms and Asset register to fix some of the problems. Asset register may require some face lift Overall a very good product - May be good to have some sort of online help

Ratings Breakdown

4
Ease of use
5
Value for money
4
Functionality
icon
Pros:
Asset management unit is important to us. Linking asset to forms are not great but workaround functions are available. Forms are easier to modify
Cons:
Still new user to comment on this. Asset register was not correctly working initially. Lookup table not updating with new fields, Resources not working as should be

Reasons for choosing Formitize

Had most of the required modules in Formitize well presented forms and Friendly service of our Client service manager

Reasons for switching to Formitize

Asset register module is not available in iAuditor

Read More

AF

Andrew F.

Verified reviewer

Facilities Services

10000+ employees

Used daily for less than 12 months

Review source

Reviewed September 2021

Formitize makes work request management and payment claims, easy!

5

Formitize has turned around our cashflow issues from high volume work processing... We love it.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Before Formitize we relied on paper and admin to sort, scan and process work requests for payment claims. Now that we have implemented Formitize we have a higher quality of data capture, faster reporting and have been able to implement automation to process work requests for payment.
Cons:
Some of the form setup options can be limiting but there is always a different way to implement what you need

Reasons for choosing Formitize

Simplicity and ease of setup, other contracts in the business had implemented it.

Read More

MA

Meryl A.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2024

Fantastic Package

5

Our experience has been fantastic from the very first contact to being live for almost 12mths now.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
There are so many features that make this program the one that worked for us. It has streamlined our whole business and we couldn't be happier.
Cons:
Nothing that has made us regret the decision to convert to Formitize that's for sure! Just a few little features, but we have been working through these with the Support & Development team.

Read More

DM

Dani M.

Verified reviewer

Facilities Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

Continuously Improving

5

The app allows our technicians to complete their reports whilst onsite which ensures the report data's reliability and ensures that our customers receive their reports before our team has even left the site. Liaising closely with the Formitize team during our initial set up allowed them to better understand our company needs and they were then keen to adapt sections of the software to better suit our reporting needs.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Formitize is constantly evolving. The team are helpful and willing to incorporate any requested changes to the current set up, which opens the software up to so many new function options going forward. We love that we are able to create and fully customise our own reports using the Form builder section of Formitize.
Cons:
Support ticketing system is a little hard to keep track of, but the team are always very friendly and helpful whenever they need to be contacted about a current support ticket.

Reasons for switching to Formitize

Mobile app for reporting and keeping all reporting types etc in the one program

Read More

BK

Bogdan K.

Verified reviewer

Chemicals

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Why you should choose formitize

5

Formitize is great and we have been using it for 7 plus years. Sadly we never set it up properly in the beginning or kept up with all the great features that they have implemented over those years. Taking the time to understand the program and all its features has allowed us to integrate about 5 different programs we were using, about 25 different spreadsheets as well as other processes. I wish I had invested the time to properly use this software in the beginning and with each new feature that was released earlier. If you are unsure feel free to contact me directly

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ability to completely customise the forms we use and automate so many processes and use the CRM function and interact with clients.
Cons:
That the scheduler does not allow us to schedule something on the 2nd Tuesday of the month every month for example however we have been advised that this will be available in the next version due out shortly.

Reasons for choosing Formitize

We chose to invest the time to understand ALL its capabilities as we were using maybe only 5% of its functionality before from an office perspective. The main reason we chose formitize is for their customisable forms and their amazing customer service. Our business requires specific forms which are not only great for the office but more importantly easy and quick to use for our staff out on the road and that also look great for our clients

Read More

LB

Leonard B.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Brilliant

5

Brilliant and the Team at formitize BRILLIANT.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
User friendly easy to understand and the resources available makes it easier to navigate through the system. Tech support that is available is second to nun.
Cons:
No computer APP for your screen shortcut

Reasons for choosing Formitize

Price and efficiency.

Reasons for switching to Formitize

Allot easier to understand.

Vendor Response

Thank you Leonard for taking the time to post a review about us, we really appreciate it and we are happy to hear that you are satisfied with our services! Your Client Success Manager will give you a call to discuss your feedback regarding the app.

Replied August 2022

Read More

AM

Andrew M.

Verified reviewer

Construction

Self-Employed

Used daily for more than 2 years

Reviewed September 2023

Why I recommend Formatize

5

Overall, my experience with Formatize was positive with ease of use, particularly with my lack of computer skills

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Most of all, I found Formatize easy to navigate and use. With the work that I do, I have quite a lot of clients, so finding their information and contact details is simple.
Cons:
On the rare occasion when Formatize is inaccessible due to online issues, that can be frustrating.

Vendor Response

Hi Andrew. Thank you so much for leaving us a great review, we really appreciate it. It's fantastic to hear that you find the CRM-module easy to navigate and use. Did you know that Formitize has an offline mode? I will include a link to our Help Desk so you can read more about how it works. https://support.formitize.com/support/solutions/articles/4000185114-how-does-offline-mode-work-

Replied September 2023

Read More

Showing 1 - 10 of 47 Reviews

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