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GorillaDesk

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GorillaDesk 2026: Benefits, Features & Pricing

Wondering if GorillaDesk is right for your organization?

Our Pest Control Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

GorillaDesk
GorillaDesk
4.8
(271)

Pricing

Starting at $49.00 per month

About GorillaDesk

Introducing GorillaDesk—a simple yet powerful software solution for field-service companies.

Here’s why over 3,100 companies love GorillaDesk:

• Ease of Use: Software is supposed to make your life easier, not harder. GorillaDesk is designed to be simple to use so you can get up and running quickly, and get on with your life.

• Quality of Support: Behind every successful business owner is a strong support network. Our Customer Support team is 100% dedicated to your success with GorillaDesk (and beyond).

• Features and Functionality: Whether your biggest challenge is scheduling jobs, invoicing customers, collecting payments, or something totally different, we’ve got you covered.

Ready to transform your business?

Sign up for a 14-day FREE trial of GorillaDesk. No strings attached.

GorillaDesk Screenshots

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GorillaDesk Pricing and Plans

Starting price: $49.00 per month
Free Trial
Free Version

Basic

$49.00

per month

Plan includes:

  • Client Manager (CRM)
  • Credit Card Processing
  • Invoicing & Payments
  • Mobile App
  • Quotes & Estimates
  • Route Planning
  • Scheduling & Dispatching

Pro

$99.00

per month

Plan includes:

  • Custom Documents
  • Customer Portal
  • Device Tracking
  • Document Library
  • Esignatures
  • Quickbooks Sync
  • Review Generation
  • Route Optimization
  • Subscription Billing

Growth

$299.00

per month

Plan includes:

  • Smart Inbox Views
  • Sales Opportunities
  • Custom Sales Pipelines
  • Sales Pipeline Reporting
  • Multi-branch Management
  • Custom Fields
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GorillaDesk Features

  • Popular features found in Pest Control
    Billing & Invoicing
    Calendar Management
    Customer Database
    Dispatch Management
    Electronic Signature
    Fleet Management
    Job Scheduling
    Pest Activity Tracking
    Pesticide Usage Tracking
    Quotes/Estimates
    Routing
  • More features of GorillaDesk
    Accounting Integration
    Activity Tracking
    Alerts/Notifications
    API
    Appointment Scheduling
    Automated Scheduling
    Barcode/Ticket Scanning
    Booking Management
    Chemical Usage Tracking
    Client Portal
    Communications Management
    Contact Database
    Contract/License Management
    Credit Card Processing
    CRM
    Customer History
    Customer Management
    Customer Portal
    Customizable Forms
    Customizable Templates
    Data Import/Export
    Debit/Credit Card Processing
    Drag & Drop
    Electronic Forms
    Electronic Payments
    Email Management
    Employee Management
    Estimating
    File Storage
    For Lawn Care
    For Pest Control Companies
    For Plumbing Industry
    Geographic Maps
    GPS
    Image Capture
    Inspection Checklists
    Inventory Tracking
    Invoice Management
    Job Management
    Job Tracking
    Location Tracking
    Maintenance Scheduling
    Mobile Access
    Mobile App
    Mobile Signature Capture
    Online Payments
    Payment Collection in the Field
    Payment Processing
    Property Layouts
    QuickBooks Integration
    Real-Time Data
    Real-Time Notifications
    Real-Time Reporting
    Real-Time Updates
    Recurring Invoicing
    Recurring Orders
    Reminders
    Reporting/Analytics
    Reporting & Statistics
    Route Optimization
    Scheduling
    Service History
    SMS Messaging
    Task Scheduling
    Technician Management
    Third-Party Integrations
    Workflow Management
    Work Order Management

GorillaDesk Integrations

Stripe
Stripe
Zapier
Zapier

GorillaDesk User Reviews

Overall Rating

4.8

Ratings Breakdown

5

87%

4

11%

3

1%

2

0%

1

1%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.6

HW

Heather W.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed September 2019

Easy to use computer program

5

Keeping trackof all ongoing work is a breeze with this program. Keeps record of past years.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
How easy it is to learn how to use. The billing will keep track of how many days a invoice has been billed I like the auto generated email for billing overdue invoices. Customer service is always willing and able to help.
Cons:
the only thing I have had trouble with is when a job is marked complete, you are unable to go back and add to the invoicing. We have accidently pushed the complete button and been unable to undo this.

Reasons for choosing GorillaDesk

easy to figure out and flexible to our job

Reasons for switching to GorillaDesk

The other program was not easy to use and the customer service was not very good.

Read More

LT

Lyle T.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2024

Great product

5

Easy conversion, great customer service and follow-up.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
UI is great, training resources are fantastic. Customer service is tops.
Cons:
Cannot use for "Team/Crew Services" No payroll capabilities

Reasons for choosing GorillaDesk

Short timeline so required best and fastest support. They started setting me up SAME DAY with no scheduled ZOOM meeting.

Reasons for switching to GorillaDesk

Outdated and end of life. New product WORKWAVE is the ONLY vendor I could find that still requires a contract.

Read More

BD

BLAIR D.

Verified reviewer

Public Safety

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Scheduling software

5

This program has really helped with our scheduling shortfalls

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Very simple and easy to learn. Great customer support
Cons:
Pricing is in USA dollars so for a Canadian company that makes it tough

Read More

CC

Crystal C.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Gorilla Desk is great!

5

Great! When we signed on, we knew that they were a new company and we would have the opportunity to help influence the development of the program features.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
It is very intuitive and easy to use. It has all the features we need for our technicians in one place. They are able to perform all of their daily functions from the app.
Cons:
As the Office Manager, I wish it had more reporting functions and we could pick and choose what extra features we wanted, instead of upgrading completely to pro. But I would not sacrifice my techs ease of use and functionality for my reporting.

Reasons for choosing GorillaDesk

The functionality for my techs. It is easy to use and has everything a route/sales tech would need in the field in one app! The price point also made it very desireable.

Read More

SN

Stephan N.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2023

Great software and excellent support

5

Great

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Gorilla Desk is a great all round software package making scheduling techs, invoicing, receiving payment for services rendered and storing critical customer info easy to use. My techs can use their cell phones in the field to navigate to each location in need of service, make notes and complete reports for invoicing all at the touch of the cell app. And if we ever need customer support, Gorilla Desk is great to respond to our needs.
Cons:
Nothing...Love it all. Gorilla Desk has thought it all through and I can't think of any changes I would make.

Reasons for switching to GorillaDesk

I needed a product that offered more than invoicing. Invoicing, scheduling and access with cell apps was what I needed.

Read More

TC

Trudy C.

Verified reviewer

Environmental Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Best pest control services software

5

Have used a lot of different software. I would not go back to the others. Gorilladesk gives me what I want and is constantly upgraded with new features to keep up with charges in the market.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
App on homes for mobile use, all features available on desktop, videos to help you developed you understanding of all features that software can perform. Upgrades done at no additional cost
Cons:
Network can get slow sometimes. Not all features are available for basic pricing structure. Drawing functionality of WDO reports needs improved

Reasons for choosing GorillaDesk

Cost, desired functionality no there, mobility function not available

Read More

JH

Jason H.

Verified reviewer

Chemicals

Self-Employed

Used daily for more than 2 years

Review source

Reviewed December 2019

It keeps getting better

5

GorillaDesk wasn't my first software, but it will be my last.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Functionality
icon
Pros:
This software was hands down the best one when I started using it 5 years ago. Now...its even better. With constant upgrades, it continues to meet and exceed my expectations.
Cons:
When making changes from the computer, it takes a bit for the app to update with those changes. Constant refreshing is needed.

Reasons for choosing GorillaDesk

Overall ease of use, web based software. Allows me to access my business from any computer

Reasons for switching to GorillaDesk

GorillaDesk simplified everything. Made my job easier.

Read More

JD

Jeff D.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Best option for pest control software

5

I do not feel like I am just a number. GD continues to grow and adds features to their product.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Ease of use, customer service their updates were actually useful.
Cons:
Doesn’t have all the bells and whistles

Reasons for choosing GorillaDesk

The sales were very pushy and their plans reminded me too much of PestPac.

Reasons for switching to GorillaDesk

It was outdated and they just wanted to get paid.

Read More

JF

John F.

Verified reviewer

Environmental Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2023

Perfect

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Everything about this system is perfect. There isn't a single aspect of the business we do not use GorillaDesk with.
Cons:
There is some slowness and occasional crashing, but very minimal.

Reasons for choosing GorillaDesk

The automation that was built in — appointment reminders, follow-ups, automatic payments (with the Stripe integration).

Read More

SE

Shawn E.

Verified reviewer

Chemicals

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Great product

4

Great! Makes things easier and faster

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Ease of use, customer service, frequent updates and improvements
Cons:
Does not provide adequate reminders on late clients

Reasons for choosing GorillaDesk

Better price, better products, better culture

Reasons for switching to GorillaDesk

Easier to use and better service

Read More

Showing 1 - 10 of 271 Reviews
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