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Josh P.
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GorillaDesk vs Housecall Pro: Which is best for you?
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Features
- My techs can use their cell phones in the field to navigate to each location in need of service, make notes and complete reports for invoicing all at the touch of the cell app. And if we ever need customer support, Gorilla Desk is great to respond to our needs.
- The only negative I've found so far is that I am paying for a few services that I may never use, such as GPS tracking and routing as we are a smaller company and construct routes based off of our experience and knowledge of our service areas.
- Being able to schedule and take payments all in one place is a huge asset for me as I don't have time to juggle multiple softwares in the field.
- Now, the system sends the invoice as one PDF and each image as a separate attachment in the same email. While this might be fine for the occasional homeowner job, it creates massive inefficiencies for our clients who must now manage dozens of files instead of one clean document—especially when we do multiple jobs for them per day.
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