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Josh P.
Advisor, 7 years

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Updated December 18, 2025
GorillaDesk vs PestPac: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$49.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Calendar Management
5.0
Dispatch Management
4.92
Technician Management
4.90
See All
Customer History
4.10
Billing & Invoicing
3.97
Mobile Access
3.90
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Integrations
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Pros / Cons
- My techs can use their cell phones in the field to navigate to each location in need of service, make notes and complete reports for invoicing all at the touch of the cell app. And if we ever need customer support, Gorilla Desk is great to respond to our needs.
- The only negative I've found so far is that I am paying for a few services that I may never use, such as GPS tracking and routing as we are a smaller company and construct routes based off of our experience and knowledge of our service areas.
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- I wish the support team (over the phone, but at this conference) was more knowledgeable and I didn’t have to submit as many requests and tickets.
- The software use of the camera does not register barcodes well for scanning devices, tried with different phones and still an issue.
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Ease-of-Use
Highest performing feature
in the comparison
4.8/ 5in the comparison
3.6/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5in the comparison
3.7/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5in the comparison
3.9/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5in the comparison
3.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad