Kickserv 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Kickserv

4.4

(386)

Pricing

Starting at $19.00 per month

About Kickserv

Kickserv is a cloud-based field service management solution that provides small businesses tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments. The tool can be tailored to suit businesses in various industries, including cleaning services, plumbing, HVAC and electrical. It features contact management, billing and invoicing, work order management, driver scheduling, dispatching goods and more.

Kickserv provides users a custom user interface that allows them to monitor various aspects of their organization's workflows update and distribute invoices, monitor field technician status and more. The solution offers mobile applications for iOS and Android devices that help technicians and workers to send automated or custom job updates, notes and comments to the team in the office.

Kickserv supports integration with QuickBooks Online, QuickBooks Desktop and Xero. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.

Kickserv Screenshots

Kickserv Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Flex

$19.00

flat rate, per month

No plan information available

START

$60.00

flat rate, per month

Plan includes:

Embeddable Contact Form
Automated email & text reminders
Over 20 business reports
Time tracking
Expense tracking
Attachments
ACH Payments
Tap to Pay

RUN

$119.00

flat rate, per month

Plan includes:

Dispatch mapping
GPS check-ins
Custom data fields
Custom reports

SCALE

$199.00

flat rate, per month

Plan includes:

Custom templates

Confused about pricing? We've got you covered.

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Kickserv Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of Kickserv
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
API
Appointment Management
Automatic Backup
Availability Management
Bid Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar/Reminder System
Client Database
Client Management
Client Portal
Clock In/Out
Color Codes/Icons
Commenting/Notes
Commercial
Commercial Moves
Communication Management
Communications Management
Confirmations/Reminders
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Credit Card Processing
CRM
Customer History
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Debit/Credit Card Processing
Digital Signature
Dispatch Management
Documentation Management
Document Imaging
Document Management
Document Storage
Drag & Drop
Electronic Forms
Electronic Payments
Electronic Signature
Email Marketing
Email Reminders
Employee Database
Employee Management
Employee Scheduling
Equipment Management
Estimating
Event Calendar
Event Management
Event Scheduling
File Storage
Financial Management
For Carpet Cleaners
For Commercial and/or Industrial Electrical Contractors
For Field Service
For Handyman Industry
For Janitorial Services
For Lawn Care
For Locksmiths
For Moving Companies
For Pest Control Companies
For Plumbing Industry
Geographic Maps
GPS
Groundskeeping Management
Image Capture
Intake Management
Interaction Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Capture
Lead Management
Local Moves
Location Tracking
Maintenance Scheduling
Messaging
Military/GSA Moves
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Multi-Location
Online Payments
Online Time Clock
Order Management
Payment Collection in the Field
Payment Processing
Performance Metrics
Photo Capture
Photos/Images
Point of Sale (POS)
Preventive Maintenance
Price and Cost Calculations
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Receipt Management
Recurring Appointments
Recurring Invoicing
Recurring Orders
Repair Tickets
Reporting/Analytics
Reporting & Statistics
Resource Allocation
Resource Scheduling
Role-Based Permissions
Route Management
Route Optimization
Routing
Sales Reports
Schedule Distribution
Scheduling
Search/Filter
Secure Data Storage
Service History
Shift Scheduling
Status Tracking
Surveys & Feedback
Task Management
Task Scheduling
Team Management
Technician Management
Third-Party Integrations
Time & Attendance
Time & Expense Tracking
Time Off Management
Time Tracking
Warranty Tracking
Workflow Management
Workforce Management
Work History
Work Order Creation
Work Order Management

Kickserv Integrations

QuickBooks Online

Integration rated 4.5 from 19 reviews

Microsoft Excel

Google Calendar

Google Contacts

Mailchimp

Stripe

See all 12 integrations

Kickserv User Reviews

Overall Rating

4.4

Ratings Breakdown

59%

31%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.4

Functionality

4.1

Thomas H.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Kickserv CRM - Good product

Very Positive. We have been using product for 6 years. Has improved overtime. My whole company uses the product. Field service people track time on it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Covers most aspects of running a Service Business. We use it to schedule manpower, Sales, Accounts receivable. Very responsive if there is an issue. Very easy to use. Good value for cost.

Cons:

Needs better though out permissions. Specifically in their mobile app. Needs to track expenses better. Needs to have more active development cycle. Calendar and other such management functions should have better filtering

Reasons for choosing Kickserv

Aspire did not work too well - Kickserv was much easier to work with.

Vendor Response

Hi Thomas. Thank you so much for taking the time to leave us a review. We're happy to hear that you've been having a positive experience with Kickserv over the last 6 years. I have passed along your feedback to the product team regarding expenses and calendar filtering. We always take customer feedback into account when planning new development cycles. We want to ensure that the updates we are planning are meeting customer needs. Please keep your ideas coming!

Replied August 2025

MARTIN F.

Verified reviewer

Construction

2-10 employees

Used daily for less than 2 years

Reviewed September 2024

Beyond Excellent!

I have had only one technical problem with Kickserv and the issue was caused not by Kickserv, but by an Android update on an a specific phone. The day I reported the issue I received a telephone call from an English speaking representative in the United States to gather more information. The problem was resolved within 48 hours and I received a follow-up telephone call from the same representative to insure the issue was resolved. Kudos!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used other service industry apps and Kickserv is by far the most user-friendly, feature packed app I have found. I hate paperwork and this app makes it basically paperless. Bravo! I would whole heartedly recommend this app to any business in the service industry.

Cons:

The app is all server-side, so accessing any data is 100% reliant on having an internet connection. It would be helpful if the data were synced and also kept user-side.

Reasons for choosing Kickserv

Kickserv provided more features and was less expensive.

Reasons for switching to Kickserv

Kickserv provided more features and was less expensive.

Vendor Response

Hi Martin, thank you so much for taking the time to leave us a review. We know you are busy (what business owner isn't?) and we appreciate your feedback. Our Customer Success Managers are the best. They respond to everyone and the feedback we receive after a call or ticket resolution is always positive. If you have any questions or suggestions in the future, please reach out to us. We welcome all customer input.

Replied October 2024

Michele M.

Verified reviewer

Printing

11-50 employees

Used daily for more than 2 years

Reviewed November 2024

Customer Service is Stellar!

Extremely favorable experiences for the past five years.

Ratings Breakdown

Ease of use

Value for money

Previously 5

Customer support

Functionality

Pros:

The customer service department always goes above and beyond

Cons:

Like everything about Kickserv. There are no cons.

Dana R.

Verified reviewer

Construction

Self-Employed

Used daily for less than 2 years

Reviewed September 2024

Great for small businesses

All in all, I'm happy with this system. When I run into issues, I am confident that I can get it resolved quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works perfectly for my business. It is simple and easy to use, and the customer support is excellent.

Cons:

The reporting function is not intuitive at all. The filter section is very difficult to use, mainly because the values and formats the last field are based on the way KS is designed, and there is no way to know what they are.

Reasons for choosing Kickserv

Since I am a small business, I didn't need territory management, workflow, employee information, and all of the other features most of the other CRM's offer. With the discount, price and ease of use, Kickserv was perfect for my business.

Vendor Response

Hi Dana, thank you so much for taking the time to leave us a review. We are so pleased to hear that Kickserv works perfectly for your business, but disappointed that you do not find the reporting to be intuitive. I have passed along your feedback to the Product Team. They take all feedback (good and bad) into consideration when planning for future product updates. Please continue to send us your suggestions. You can contact us at support@kickserv.com anytime.

Replied September 2024

Manuel L.

Verified reviewer

Environmental Services

11-50 employees

Used weekly for less than 2 years

Reviewed November 2024

Marketing Manager

OVerall good, I'm happy to work through Kickserv and getting important data out of kickserv, that has been the best part about it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its intuitive and easy to get started on. The help from customer service was positive as well

Cons:

Visually its lacking a bit, sometimes thats okay but compared to how other scheduling and PM tools look, it lacks the luster.

Reasons for switching to Kickserv

Something that was cheaper and provided the same services

Vendor Response

Hello Manuel, thank you for taking the time to leave us a review. Your feedback helps us improve our product in the future. We are working on some updates to the user interface that will provide some additional analytics to the dashboard and improve the way you see your information. If you have any specific suggestions, please do not hesitate to send them our way! We use customer feedback to plan future updates. Thank you for choosing Kickserv!

Replied December 2024

Steven M.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Reviewed November 2024

the tempest Plumber

when I call in with a problem, they answer, if the techs dont know something they will get back to you and they do. the platform is reliable and resonably user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the two boys down is Texas that are tech service for my area. Know there craft, personable. This makes me feal like I'm dealing with a small town mom and pop shop and that keeps me as a customer, Should you guys remove or change people like this. Please let me know and I will kindly take my buisness to an othere venue. thanks Oh and the product is resonable.

Cons:

acount search engine should have search by name, address, type jobs performed, and to account for misspelling. and flat rate billing or contract billing, that will auto adjust for taxes.

Vendor Response

Hi Steven. Thank you for taking the time to leave us a review. Abe and Chris are great at what they do and we pride ourselves on providing responsive service to our customers when they have questions. Thank you for the feedback about the Search function. I will pass your comments along to our Product Team for considering for future product updates. Thank you for choosing Kickserv!

Replied December 2024

Jennifer D.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Reviewed November 2024

Locksmith Services and Kickserv

I love it, makes communication simple and effective

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kickserv is an amazing tool for to connect the office and techs out in the field. There is a place to keep notes, photos and files.

Cons:

I would like to see the app let you change a job into on opportunity.

Vendor Response

Hello Jennifer. Thank you so much for taking the time to leave us a review. You actually can change a job into an opportunity already! From the job, scroll down to the Edit Job dropdown and select Change to opportunity. If you need some additional guidance, you can start a chat with our Customer Success Team by starting a conversation using the chat bubble in the lower right-hand corner of Kickserv.

Replied December 2024

Julio G.

Verified reviewer

Computer Hardware

Self-Employed

Used daily for more than 2 years

Reviewed January 2025

Kickserv is great!

Overall Kickserv has been able to do everything I need and would recommend to new and existing businesses alike.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kickserv is great for organization of my business needs and user friendly. I like that my data is safe and what I want to share with employees and customers I can easily do.

Cons:

I'd like it to have a section for inventory and correct numbers with multiple items and tax.

Vendor Response

Hello Julio. Thank you for taking the time to review our product and share your experience with us. We're happy that you've found it to be user friendly. That is the goal, right? To make it as easy as possible for our users to engage with our product. If you have any suggestions or questions at any time, please reach out to us. We are always available to assist you.

Replied January 2025

Joan P.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Reviewed November 2024

Have used for years and very reliable

We have used them for years in our Property Management business. Very useful and reliable calendar system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that they are consistent and available. I also like how they set up the calendar. Very attentive when you contact them, especially Abe.

Cons:

I really dislike problems with signing in - which occur fairly regularly.

Vendor Response

Hello Joan. We really appreciate you taking the time to leave us a review and provide us with valuable feedback. We are sorry you have experienced issues signing in. Have you reported them to the Success Managers? If not, I would recommend you do that so that we can pass along specifics to our development team and they can work on a fix. Thank you for choosing Kickserv.

Replied December 2024

Jesus H.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Reviewed November 2024

Great scheduling program

It is a very handy program that is improving at an impress pace.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease it is to schedule and move scheduled jobs.

Cons:

It is not easy to take a job from the completed status to unscheduled.

Vendor Response

Hello Jesus, thank you for taking the time to leave us a review. We are so happy that you enjoy the ease of scheduling. We would welcome any thoughts you have about improving the way that you update a job status from completed to unscheduled. That's not a common requirement for our customers, but if it's something you use frequently, we would like to hear more about your needs in that area. Please send an email to support@kickserv.com with some more information about what you need.

Replied December 2024

Showing 1 - 10 of 386 Reviews

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