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Automaid

Automaid 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Automaid
Automaid
4.6
(209)

Pricing

Starting at $59.00 per month

About Automaid

Join thousands of growing cleaning companies who use Automaid’s appointment scheduling software. Get more cleaning jobs. Less scheduling. Convenient payment processing. Join thousands of clients freed to succeed and launch, grow, and scale their maid service businesses. Game-changing appointment scheduling software maximizing efficiency and profitability for housecleaning businesses.

Everything you need to create happy customers.

Automaid Screenshots

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Automaid Pricing and Plans

Starting price: $59.00 per month
Free Trial
Free Version

Base

$59.00

flat rate, per month

Plan includes:

  • Credit Card Integration and Cleaning Client Self-Help Login
  • Discount Code Engine
  • Unlimited Bookings
  • Unlimited Users

Pro

$125.00

flat rate, per month

Plan includes:

  • Analytics Dashboard
  • Automated Cleaning Client Feedback
  • Credit Card Integration
  • Discount Code Engine
  • Gift Card Form
  • Google Analytics Integration
  • Premium Cleaning Booking Form
  • Quickbooks Integration
  • Scheduler
  • Text Messaging Reminders
Read More

Plus

$299.00

flat rate, per month

Plan includes:

  • Analytics Dashboard
  • Auto-Billing
  • Automated Cleaning Client Feedback
  • Cleaning Client Self-Help Login
  • Credit Card Integration
  • Customer Referral Engine
  • Discount Code Engine
  • Gift Card Form
  • Google Analytics Integration
  • Invite Teams to View/Choose Housecleaning Bookings
Read More
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Automaid Features

  • Popular features found in Maid Service
    Automated Scheduling
    Billing & Invoicing
    Dispatch Management
    Electronic Payments
    Mobile Access
    Multi-Location
    Quotes/Estimates
    Recurring Appointments
    Reporting & Statistics
    Service History
    SMS Messaging
    Time Tracking
  • More features of Automaid
    Alerts/Notifications
    API
    Appointment Management
    Availability Management
    Booking Management
    Calendar Management
    Calendar Sync
    Client Portal
    Credit Card Processing
    Customer Database
    Customer Support
    Customizable Branding
    Customizable Fields
    Customizable Forms
    Data Import/Export
    Discount Management
    Drag & Drop
    Email Marketing
    Employee Management
    Job Management
    Job Scheduling
    Online Booking
    Payment Processing
    Ratings/Reviews
    Real-Time Data
    Reminders
    Routing
    Scheduling
    Third-Party Integrations
    Work Order Management

Automaid Integrations

Zapier
Zapier
Google Analytics 360
Google Analytics 360
QuickBooks Online Advanced
QuickBooks Online Advanced
Stripe
Stripe
Twilio
Twilio
Google Calendar
Google Calendar

Automaid User Reviews

Overall Rating

4.6

Ratings Breakdown

5

75%

4

19%

3

3%

2

1%

1

2%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.7

Functionality

4.4

KG

Kyla G.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Just Keeps Getting Better

5

This is an awesome product that is integrated with an awesome credit card processor (Stripe) and I am so happy with both!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Absolutely love this product. It saves me time by allowing my clients to easily book their own appointments online. I can block off any days / times I don't want bookings and set limits to how many are allowed in a single space. The features are also improving all the time - you can now change which credit card to charge right on the charge screen, and process refunds there as well, which is a relatively new improvement. They really listen to the user suggestions to make the product better and better all the time!
Cons:
I wish I could set different locations within the schedule, so that certain areas could show availability where others are blocked off. I cover all of Southeast michigan, so sometimes we have availability in one location but not another. Not a huge deal though.

Read More

CG

CECILIA G.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Gives me a good overview of my business

4

Overall, I have enjoyed using the service on a daily basis. Out of other services I tested, this one is the easiest to use giving us exactly what we needed the availability to offer recurring services.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
What I like most about Launch27 is the capability to use its online form on my website so that clients can book their services online. I also like that we can send confirmation emails and reminders to our clients. We can also see how many sales we did in a certain month.
Cons:
The feature that I like least is that the sales tax percentage can not be set into a decimal instead it's rounded up to a whole number which in turn, makes it difficult to collect the correct sales tax.

Reasons for switching to Automaid

Launch 27 gave me the availability to offer recurring services.

Read More

MF

Mike F.

Environmental Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Very Easy to use

5

Previously 3

Allowing customers to self schedule really helps.

Ratings Breakdown

5
Ease of use
5
Value for money
Previously 4
5
Customer support
5
Functionality
Previously 3
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Pros:
Launch27 is very intuitive and quite easy to use. Support is quick to assist with any problems.
Cons:
It can be difficult to find out how to use certain things. There are certain features that are missing.

Read More

CC

Chase C.

Verified reviewer

Facilities Services

2-10 employees

Used other for less than 12 months

Review source

Reviewed December 2019

Might be better for another industry

5

Launch27 was confusing for my carpet cleaning company and customers didn’t use it as willingly as House Call Pro.

Ratings Breakdown

2
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
I liked the support, the story of the founder, the concept and idea for the software. I tried this concurrently with housecall pro.
Cons:
The setup is incredibly complicated. Even though there is great support it’s much like computer programming.

Reasons for choosing Automaid

I didn’t. I ran both for a time and ultimately hose Housecall Pro because it was much easier to use.

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Lawrence's profile

Lawrence B.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

From where I'm sitting, no other software offers what L27 does for the same price.

5

I can't imagine starting a running a business without L27. I would highly recommend anyone going in to the cleaning industry to start with L27 before choosing anything else. Great support, great community around it, and they are consistently making upgrades.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
3
Functionality
icon
Pros:
There isn't one or even a set of features that I would say I like best about L27. L27 has allowed me to grow a business of this sort in a much shorter time than would have been possible otherwise because of nearly all the features that are included. Despite its shortcomings, no other software available is going to allow you to do what you can with L27 at this price point. If i had to pick a few, the payment system is fantastic. Automatic holds and charges for customer cards is very convenient. The email notifications work very well to give customers plenty of warning about their upcoming booking and to let them know automatically if there's an issue with their payment method. The metric screen is decent. I'm glad it has that, though I think there are a few ways it could be improved.
Cons:
1. L27 is geared more toward service businesses that operate using independent contractors. We use employees so there are certain features that would be nice to have. 2. Inability to add customer reviews/feedback manually. It has to be done with the emailed customer surveys that come with L27 which isn't great. 3. The scheduling screens have improved but are still very difficult to use when you exceed about 10 bookings per day. Scheduling at this point is going to be difficult, regardless. I do think there are certain tools that would help.

Read More

VR

Verified
Reviewer

Facilities Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

From love to hate

1

I am writing here as, sitting in our office for more than 1h30 with 3 colleagues, we have nothing to do but stare at a blank screen. Launch27 has been offline since 730 PM yesterday. Before that, 4 other times L27 was offline at the start of the working day for at least 30 minutes, with some kind of maintenance. Friday the 18th of September, we had almost 4 hours of downtime in the middle of the afternoon. This adds up to the fact that we cannot do our accounting anymore because of the recent .csv export changes, and that our booking form (when it will be up, lol) will have some uneditable text in english (we operate in a french speaking country). We are really desperate and losing time and energy with support making us feel like all this effort is worth much more than the monthly price of the tool.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
Initial willingness of team to accept feedback and improve software
Cons:
Terrible SLA, unhelpful customer support, development going the wrong direction

Reasons for choosing Automaid

At the time it was more rich, now not so much at all

Read More

JL

Jared L.

Verified reviewer

Facilities Services

11-50 employees

Used other for less than 6 months

Review source

Reviewed December 2019

Setup is impossible, tedious and expensive, not worth going through the setup

1

I attempted to set it up three years ago. This month I was excited to give it another go and realized why I didn't go through with it the first time. Absolutely lousy customer service and awful setup process. I highly discourage anyone from using this service. I wanted so badly for this to work but I can honestly say I don't feel valued as a customer. I don't usually feel that way.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Functionality
icon
Pros:
It would've been an amazing service if we could just get through the setup.
Cons:
No phone support! Everything is through chat and email. I need to speak to someone! Setup is very difficult. I paid for a consultant through them to help me set it up because that's what I needed. I know what Launch27 is and does. The consultant wanted to talk more about what they offer and charge an extra $500 to set it up for me on top of the $100 I had already paid. I can't say it's a lousy product because I've never launched with it. If you want to spend hours and hours setting it up and months tweaking the program, then do it. I just don't have time for the awful customer service and lousy setup process. I think they could have customers for years paying $125 a month if they'd just spend more time helping with the setup.

Reasons for switching to Automaid

What I thought was better and higher quality options.

Read More

Pedro's profile

Pedro N.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Review of Launch 27' service and support

5

I am happy to share my review for Launch 27's service provided by [sensitive content hidden]. As a cleaning business owner, I have had the pleasure of working with her on the platform and I must say that she has been a true professional throughout. [sensitive content hidden] expertise in using Launch 27 platform has been invaluable to my business. She has been patient and helpful in guiding me through the initial start-up process and has provided valuable insights that have helped me optimize my operations. Her level of knowledge and understanding of the platform has been a game-changer for my business.I appreciate that Launch 27 provides this level of support to their customers, and I do believe that initial start-up help should be part of the induction process for new users. It will make a significant difference in the overall user experience and helps new users get up and running more quickly.I also think that there should be some sort of discount or incentive for customers who continuously train and use the platform. It would be a great way to reward users who take the time to learn the platform and continue to use it to improve their businesses.Overall, I would highly recommend [sensitive content hidden] and Launch 27 to anyone looking to streamline their cleaning business operations. This platform and support team are top-notch, and I am grateful for the positive impact they have had on my business.

Ratings Breakdown

3
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
[sensitive content hidden] professionalism and expertise of Launch 27 platform to optimise my cleaning business operations.
Cons:
No discount or incentive for customers to provide start-up training and continuous training on the use of the platform.

Reasons for switching to Automaid

I wanted a more tailored operations system platform

Read More

Trezelle's profile

Trezelle M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2019

I like L27

4

It’s a love hate relationship. I keep getting told an upgrade is coming and I have no idea when. But I love L27 because of all the things I said above.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
The things that I like the best about L27 is the customer service. I love the ease of access. Most of the things are built in which is amazing. It’s very automated and makes life very easy
Cons:
There are a lot of things I think would make it better. For example, proper syncing with google calendar and quickbooks.

Reasons for choosing Automaid

No

Read More

Dave's profile

Dave E.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

The best I've experienced but more to be desired

4

I like it, they're always improving and listening to feedback. I wish I it matched up with my business a bit more and that the cost was lower but at the end of the day it puts my business in a position to succeed.

Ratings Breakdown

3
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
Functionality. It offers more than the competitors, specifically around customization. Typically, if you want to do something there's a way to do it. Also, very, very impressive customer service team.
Cons:
Its not very intuitive. There's a lot in there that can be done but for the life of me I can't figure out how to do it (and in hindsight, it would have been very hard to figure out on my own). It also doesn't mash up perfectly with my business (car detailing) and tends to focus much more-so on home cleaning. Price creates a high barrier to entry too with many competitors being a quarter of their price.

Read More

Showing 1 - 10 of 209 Reviews

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