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FieldRoutes

FieldRoutes 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

FieldRoutes
FieldRoutes
4.2
(337)

Pricing

Starting at $249.00 per month

About FieldRoutes

Grow quickly, scale smartly, and serve your customers relentlessly with FieldRoutes Cloud-based, mobile solutions for field service operations. Whether your business is lawn care, pest control, pool service, or anything in between, FieldRoutes has the tools to simplify your process, make life easier for your team, and help you run a more efficient and profitable operation. Crush your competition, provide top-notch service, and streamline your entire operation with simple, time-saving tools that deliver the goods.

Acquire new customers and drive more sales with our integrated marketing services. Track, manage, and nurture prospects with powerful lead progression tools. Modernize your business and shave hours off your day with automation functionality that reduces time spent on the road, makes scheduling a snap, and automates tedious manual processes. Get paid faster and reduce delinquencies with automated follow-ups, an easy-to-use customer portal, and integrated payment solutions. Quickly view your true ROI with real-time numbers and interactive dashboards that help you make data-driven decisions that impact your business. And that’s just the beginning. FieldRoutes has everything...

you need, and then some, to help transform your business into a lean, mean, profit-generating machine. Our in-house, dedicated U.S. customer support team is available at no charge and ready to answer any question you may have. Our integration team is widely praised by our clients and does everything they can to make your transition to FieldRoutes as quick and painless as possible. We handle everything—from data conversions to training—to get you and your team up and running with no downtime and zero issues. And our pricing—like our software—is simple, straightforward, and above all, fair. Regardless of your immediate needs and long-term objectives, our entire team is here to support your efforts and help you get there. If you’re frustrated with your current solution or are looking for a way to achieve more, consider joining the growing number of field service companies that rely on FieldRoutes every day to provide the solutions needed to achieve the next level of success.

FieldRoutes Screenshots

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FieldRoutes Pricing and Plans

Starting price: $249.00 per month
Free Trial
Free Version

Basic

$249.00

per feature, per month

Plan includes:

  • Route Optimization
  • Mobile App for Techs
  • Automated Communication and Reminders
  • Lead Management
  • Customer Payment Portal
  • Real-Time Data Reporting
  • Sentricon
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FieldRoutes Features

  • Popular features found in Pest Control
    Billing & Invoicing
    Calendar Management
    Customer Database
    Dispatch Management
    Electronic Signature
    Fleet Management
    Job Scheduling
    Pest Activity Tracking
    Pesticide Usage Tracking
    Quotes/Estimates
    Routing
  • More features of FieldRoutes
    Activity Dashboard
    Alerts/Notifications
    API
    Automated Scheduling
    Client Portal
    Contract/License Management
    Customer History
    Customer Portal
    Customizable Templates
    Data Import/Export
    Drag & Drop
    Electronic Payments
    Email Management
    Estimating
    For Lawn Care
    For Pest Control Companies
    Invoice Management
    Mobile Access
    Mobile Signature Capture
    Property Layouts
    Real-Time Data
    Real-Time Reporting
    Reminders
    Reporting & Statistics
    Route Optimization
    Scheduling
    SMS Messaging
    Technician Management
    Third-Party Integrations
    Timesheet Management
    Work Order Management

FieldRoutes Integrations

QuickBooks Online
QuickBooks Online

FieldRoutes User Reviews

Overall Rating

4.2

Ratings Breakdown

5

53%

4

30%

3

9%

2

4%

1

4%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.2

Functionality

4.1

Eric's profile

Eric S.

Verified reviewer

Chemicals

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

Crooked, Unethical Software Company

1

Previously 2

Wow! Potential new customers beware. If you are looking to use Pestroutes, beware. These guys charge $500 to give you a single backup of your own data. But it's only six fields of data. They don't give you all the the information. Apparently they say they own your customers data. Talk about sleazy business practices. We have had problems with this company in the past, they double billed us for 6 months. I wrote a bad review on Google that finally got the owners attention and I took it down after he reversed those double charges. But our inquiries into support were ignored up to that point. They are slowly making improvements to this software. After a year of using this software, the updates and changes are minor. They are now owned by a investment company. Before they sold, the owner (Jared Green) agreed that his software was not a good fit for us and said he would give us anything we needed to help us move on, but that never happened. I still can't believe they want $500 to give us a INCOMPLETE data backup, crazy. It's only 6 fields of data. There is so much customer data missing. It makes it nearly impossible to leave them and move to other software. Pestpac was only $125 for a FULL backup when we were using them. Google: "Termite Lawn and Pest Inc" (Orlando, FL) to call our office and we'll share all of our negative experiences we've had with them. If you sign up with PestRoutes after reading this review, then you have no one to blame when you have problems or try to switc

Ratings Breakdown

2
Ease of use
Previously 3
2
Value for money
Previously 3
1
Customer support
1
Functionality
Previously 2
icon
Pros:
The dashboard and auto finance charges are the only features I like.
Cons:
There are so many features and tasks this software lacks. We have to export data into a spreadsheet just to accomplish most of our needs. It's very time consuming and takes many extra steps. We've been trying for almost a year to switch to a software provide that better fits our needs. Pestroutes has made it impossible by holding our data hostage.

Read More

GS

Gabriel S.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2024

NO SUPPORT!!

4

The set was easy. The training that we were given was ok. The trainer only gave us training on the office desktop software. She was not trained to give us real world training on the mobile app. We were given no training WDO reports. No training on reporting to state and counties. The product looks good and it has all the features you could want. But not having the proper training for them makes it all useless. Not being able to get a response from the support team creates a "you are on your own situation." Currently this is creating a situation that if not just us, but anyone is not able to properly report to the governing agencies who is going to held accountable? The state and county offices are not going to go after Fieldroutes. We are the ones at risk.

Ratings Breakdown

4
Ease of use
3
Value for money
1
Customer support
4
Functionality
icon
Pros:
The soft has many good features that help you manage the business.
Cons:
NO SUPPORT!! Left (and this the truth) 57 voice message when we were not able service a huge account with over 70 devices. Was not able to get answer for three days.

Reasons for choosing FieldRoutes

They said they would wave the $5000.00 set up fee. Which they did. We were led to believe that moving our data base would be about that much regardless of who we switched to.

Reasons for switching to FieldRoutes

Fieldroutes bought out Servsuite. ServSuite is going to be shut down.

Vendor Response

Dear Gabriel, Thank you for speaking with me earlier. I’m sorry to hear about the challenges you’ve faced with support and training. I want to assure you that we’re taking your feedback seriously and are working to resolve the issues you encountered. We understand how critical timely support and comprehensive training are to effectively use our system. We’re currently addressing the lack of response you experienced and will ensure that you receive the support you need moving forward. Additionally, we’re reviewing our training materials to better cover real-world applications, including mobile app usage and reporting requirements. Thank you for your patience and for bringing these concerns to our attention. We’ll be following up shortly to ensure everything is resolved to your satisfaction. If you have any more questions or need immediate assistance, please feel free to reach out directly. Best regards,

Replied September 2024

Read More

RM

Reece M.

Verified reviewer

Chemicals

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Good pest software, not the best for lawncare

3

It is a good system for pest control, but I was promised that it handled lawn care as well. Although it did do the job I felt it was pretty basic for the price I was paying.

Ratings Breakdown

3
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
Fantastic reporting and scheduling. Pest control operations run pretty smooth. Support is responsive
Cons:
I own a lawn and pest company. On the lawn side of things the software was pretty buggy with pre payments. Did not care for the service proposals on the lawn programs as it was as very confusing for the customer and any changes would cost over a hundred dollars per hour

Reasons for choosing FieldRoutes

Pricing, this was by far the main factor for not choosing

Read More

JH

Josh H.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Great Software

4

4 out of 5 experience ds

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
easy to use, feature packed. df
Cons:
the company has gotten very large which increases the inefficiency from a customer service standpoint

Reasons for choosing FieldRoutes

Ease of use and the dashboard was much more intuitive

Reasons for switching to FieldRoutes

Their system was very outdated, lacked lots of needed updates/functions

Read More

David's profile

David D.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

Will get the job done and can scale with you but push for growth has left critical features behind

4

It got the job done - probably the best on the market in terms of features and scalability for the price; but not without its issues. They also love to find ways to stick it to you: $.04 per text message sent and received and they MAKE you use their payment processor. It's not terribly priced but they're not giving you any deals or anything.

Ratings Breakdown

3
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
It's easy to get started and implemented off the bat. It also has virtually all the features you will need for a young to mid-size business. Some advanced features also exist (e.g., multi-unit tracking) which is great.
Cons:
So many bugs in the software lately Pushing out lots of product updates that don't really work They don't tell you when they release new features There are really basic things (such as creating bundle packages) that are impossible to do so you have to get creative to make work-arounds. Poor / terrible sales & marketing related features

Reasons for choosing FieldRoutes

More features and a better pricing mechanism (number of customers vs number of users)

Vendor Response

Thank you for your feedback, David. One of our goals is to create software that keeps it simple so that you can accelerate your growth and scale your business. We're happy to see that FieldRoutes software has been helpful in doing that. We also appreciate you sharing your experience in the product updates and will be sharing with our team help inform future action.

Replied August 2022

Read More

JM

Justin M.

Verified reviewer

Food Production

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Setting up payments is an issue.

3

Overall everything excluding the payment set up has been good. Customer service is a little dodgy but all in all they get back to you relatively quick.

Ratings Breakdown

3
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
The User name interface is clean and everything excluding payment set up is pretty easy and clean to navigate.
Cons:
Their payment set up is very odd. You have links for security that expire after X amount of days than when customer go to use the link it's expired and it has to be sent again. I wish their payment system was simpler like stripe. Simple email with a link that brings you right to a window to enter cc or bank account information.

Reasons for choosing FieldRoutes

Pricing was the main reason I chose fieldroutes.

Read More

JM

James M.

Verified reviewer

Chemicals

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Worst software in the business

2

I would never recommend it to anyone . If you find it useful you dont know pest control

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
2
Functionality
icon
Pros:
Wasnt very much to like . Have been in the pest control industry 38 yrs.
Cons:
When first inquiring about it was told by the sales person "Its the greatest. We take pestpac customer every day ." would only get to see the sosftware for a few minutes then either had to sign or not. I signed what I though was a one year agreement which included an upload of our data. Our implementation person was knowlegdable about the software but not pest control. The we found out that I was not signed up for an upload but they took my $1300 anyway. You get one hour a day for the first week the one hour a week after that . They are going to charge you for months while you arent live. Customer service is non existent, .... It is a series of home offices ..Everyone works from home . They decided to try and upload data using our reports in excel format. That was great except no history , no phone numbers and no emails . we were 3 weeks in , no data, and still 3 months from going live and decided to cancel and stay with pestpac. Pest pac is hands down a superior software in every form and better customer svc. Then they informed us we had signed a 3 year agreement and we wont get a penny back even though they never did an upload,. The claims they make online are dreams

Read More

kr

ken r.

Verified reviewer

Accounting

Self-Employed

Used daily for less than 2 years

Review source

Reviewed November 2024

needs work in support department

2

i like the system just the lack of support when its needed not two to three days later if they ever call back at all no one ever answers the phone

Ratings Breakdown

3
Ease of use
4
Value for money
1
Customer support
3
Functionality
icon
Pros:
scheduling seeing your whole schedule for the month
Cons:
service no support when you need it they calll back 2-3 days if at all

Read More

JR

James R.

Verified reviewer

Environmental Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Well integrated, runs smoothly, would recommend.

5

Been using it for a few years now. Every app has glitches but I feel it’s been relatively smooth.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Everything is pretty integrated and works well.
Cons:
I wish the app didn’t refresh or reload while checked into an appointment. If I leave the app and go back, the app starts from the schedule menu. That could be a setting on my phone, not really sure.

Vendor Response

Dear James, Thank you for your positive review! We’re glad to hear that FieldRoutes has been running smoothly and that you find its integration beneficial for your work. We understand your concern about the app refreshing while you’re checked into an appointment. This may be related to specific settings on your device, but we’ll look into it to see if there’s anything we can do to improve this experience. We appreciate your feedback and are happy to hear that, despite occasional glitches, FieldRoutes has been relatively smooth for you. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to support you!

Replied September 2024

Read More

DS

Dionte S.

Verified reviewer

Retail

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

It works for the job

5

Great system, smooth slow and easy to navigate

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
That it works and I like that the customers are easy to look up
Cons:
That it work slow sometimes and makes it hard to open the routes

Read More

Showing 1 - 10 of 337 Reviews

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