ServiceTrade 2026: Benefits, Features & Pricing

Wondering if ServiceTrade is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ServiceTrade

4.6

(339)

FrontRunner 2026

Pricing

Pricing available upon request

About ServiceTrade

ServiceTrade is a field service management (FSM) solution tailored for commercial service contractors that streamlines operations, enhances field performance and boosts sales and client retention. Key features include scheduling, dispatching and customer management.

It offers a mobile application for field technicians to access service history, checklists and reports. The platform also offers a sales CRM to manage the sales funnel and create proposals. ServiceTrade focuses on visibility and control, providing business reporting and accounting integrations.

It enhances client communication through proactive online interactions and uses Smart AI to automate sales processes. ServiceTrade also manages assets and invoices.

ServiceTrade Screenshots

ServiceTrade Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Select

Pricing available upon request

Plan includes:

QuickBooks integration
Live support 9 am – 7 pm
ET Certification Program
Starts at 5 techs

Premium

Pricing available upon request

Plan includes:

Service Portal
Asset maintenance tasking
Project management
Salesperson assignments
Subcontract work
Multiple Terms & Conditions
Support for contract price lists
Support for custom integrations

Enterprise

Pricing available upon request

Plan includes:

Recurring contract invoices
Business analytics reporting
Smart AI capabilities
Tech time tracking & capacity planning
Multiple brands
Geographical regions

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

ServiceTrade Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of ServiceTrade
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
API
Appointment Management
Automated Scheduling
Automatic Backup
Availability Management
Barcode/Ticket Scanning
Checklists
Client Portal
Compliance Management
Contract/License Management
Contractor Database
CRM
Customer Database
Customer History
Customer Management
Customer Portal
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Estimating
File Storage
For Commercial and/or Industrial Electrical Contractors
For Plumbing Industry
Historical Reporting
Inspection Management
Inventory Control
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Location Tracking
Maintenance Scheduling
Mobile App
Mobile Signature Capture
Multi-Location
Payment Collection in the Field
Preventive Maintenance
QuickBooks Integration
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Appointments
Reminders
Reporting/Analytics
Reporting & Statistics
Scheduling
Search/Filter
Self Service Portal
Status Tracking
Task Scheduling
Technician Management
Third-Party Integrations
Time & Expense Tracking
Timesheet Management
Time Tracking
Workflow Management
Work Order Creation
Work Order Management

ServiceTrade Integrations

QuickBooks Online

Integration rated 3.8 from 10 reviews

Sage Accounting

WordPress

QuickBooks Online Advanced

ComputerEase

Microsoft Excel

See all 15 integrations

ServiceTrade User Reviews

Overall Rating

4.6

Ratings Breakdown

70%

26%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.7

Functionality

4.4

Darlena H.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed January 2025

Great scheduling Tool!

It's a great experience. I love trying new apps and this is a great tool for our business.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The ease of using the system. Being able to see the technician in real time, their location and on site and off site times. Quoting is also made simple thru Service Trade as well.

Cons:

That it can lag at times, and that you cannot access the email from the pop up.

Kenneth G.

Verified reviewer

Consumer Services

51-200 employees

Used weekly for more than 2 years

Reviewed July 2025

From Frustration to Adoration

The first 4 years, I absolutely hated it. The last 3 years, I would recommend it to everyone. A complete 180. ServiceTrade has continually improved to be an industry leader and have some truly incredible employees that actually care about getting it right.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ServiceTrade is continually improving and has become an extremely user-friendly platform. They have listened to their customers and made a great product.

Cons:

Absolutely hated server and system updates during working hours. There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided to roll out an update. I believe this has been corrected now.

Reasons for switching to ServiceTrade

I am unsure because the switch was made prior to my arrival.

Vendor Response

Wow! What a transformation story! Kenneth, thank you for giving us a chance to earn your trust and your recommendation. The incredible ServiceTrade employees you mention really do care about giving you and all of our customers that great experience that makes your job easier. Shelley

Replied July 2025

Daniel R.

Verified reviewer

Construction

11-50 employees

Used unspecified for more than 2 years

Review source

Reviewed June 2019

Great Product

Previously 4

The ease of job tracking, scheduling, quoting and billing with Service Trade has made it a vital part of our day to day operations.

Ratings Breakdown

Ease of use

Previously 3

Customer support

Functionality

Previously 4

Pros:

Service Trade is an invaluable tool for our business. It helped take us to the next level.

Cons:

The dashboard could use some revamping, but the rest of the software is fantastic.

Andrew B.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Reviewed March 2025

Service Trade is Fantastic

Service Trade is wonderful. It has increased our efficiency and transparency tremendously.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The organization of orders, quotes and scheduling.

Cons:

Inspection Manager seems to be getting worse the more we use it. Between logging deficiencies twice. The Kitchen suppression form has no comment box. If something fails you have to enter a deficiency. We get multiple deficiencies in ST because the form asks the same question multiple times

Reasons for choosing ServiceTrade

Much more capacity, larger system, more process management.

Vendor Response

Hi Andrew, Thanks for sharing how ServiceTrade has increased your efficiency. I'm concerned about the problems you mentioned, so I'm asking someone to follow up to learn more. Thank you for trusting ServiceTrade as your partner! -- Shelley

Replied March 2025

Kenny L.

Verified reviewer

Public Safety

201-500 employees

Used daily for more than 2 years

Reviewed April 2025

ST for the Win!

It has changed the game for us and has enabled us to go completely paper free. Accessing past history is so much easier now rather than digging through files and old emails.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am an account manager and job estimator. I live in Service Trade. Easy to access our entire customer base, service history, and quote history whether at my PC, or from my phone.

Cons:

I wish the web dashboard on my phone was made more for a phone or tablet, rather than being the same as the dashboard from my PC. An app for the backend dashboard/database would be amazing.

Reasons for switching to ServiceTrade

Upper management decision. We also use a couple other software‘s for tracking when annual inspections were due each year.

Chris M.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed February 2025

Great software

Great platform and the mobile app is easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Asset tracking and quick books integration

Cons:

No basic inventory or po system. You can not text customer from service trade or send service links

Reasons for choosing ServiceTrade

It was a better fit from our company with the available features.

Reasons for switching to ServiceTrade

Poor customer service and not enough features

Vendor Response

Hi Chris. Thank you for sharing what you enjoy about ServiceTrade along with some things that we can make easier for you. I've flagged those for our product team. Thank you for trusting us as your business partner! -- Shelley

Replied March 2025

Chris B.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed January 2025

Servicetrade is the industry leader in software

Headache free, always performs as expected

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Perfect fit for the service industry to include field staff, sales staff & office staff. Ease of use & capabilities make Servicetrade the easy choice.

Cons:

No Cons, have used various platforms and for the last 5 years Servicetrade. Wouldn't change anything.

Reasons for choosing ServiceTrade

Overall package with Servicetrade supports a wide range of employees. Single platform was a better fit.

Reasons for switching to ServiceTrade

Not a user Friendly platform for technicians or office support

Vendor Response

Chris, Thank you for sharing how ServiceTrade is helping everyone in your business. We are so proud to be your partner. -- Shelley

Replied January 2025

Dean B.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Reviewed October 2024

ServiceTrade

Outstanding. Customer support and technical support are timely and concise. Both our office and field staff learned the program very quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great product support, very adaptable product that is easy to use.

Cons:

Labor and Material entry screen on work orders is a little jumpy. You can easily move line items wherever needed, but you have to save and refresh to get them to stay put.

Reasons for choosing ServiceTrade

We needed to be able to dispatch one set of technicians from two different companies on one dispatch board.

Vendor Response

Hi Dean. Thank you for sharing how ServiceTrade is working for you and how easy it was to learn. We especially love to hear that our support team is giving you the help you need when you need it. Thank you for trusting ServiceTrade! -- Shelley

Replied October 2024

Kyrik R.

Verified reviewer

Construction

201-500 employees

Used daily for less than 12 months

Reviewed November 2024

All In One Tool

ServiceTrade has allowed our service department to keep our eyes on all the relevant information to execute our projects. The ServiceTrade team has been great to work with between training, modifying, and building the services we needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quoting, tracking, inventory levels, billing, paperwork dispatchment, technician scheduling is all straightforward and easy to use/learn.

Cons:

You have to be exact in the search bar, else it won't find what you're looking for.

Reasons for choosing ServiceTrade

ServiceTrade let us doing billing and inventory management, as well as worked on all devices.

Vendor Response

Hello, Kyrik. Thank you for sharing your story about how ServiceTrade is helping your team do its work. We love hearing that we're helping keep the info you need at your fingertips! Thank you for trusting ServiceTrade. - Shelley

Replied December 2024

Rick G.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 2 years

Reviewed December 2024

Great User Friendly App!

A very user friendly app, my company left Service Trade for about 2 years but thankfully have returned because of the improvements that have been made in the back office area

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use This app is well designed, it allows you to enter all necessary information, especially during the signing acknowledgment for customers

Cons:

After adding items to a work order, change the word “Add” to the word “Save”

Reasons for switching to ServiceTrade

Service Trade offers more options and flexibility

Vendor Response