ManageEngine Remote Access Plus 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

ManageEngine Remote Access Plus

4.6

(57)

Pricing

Starting at $10.00 per month

About ManageEngine Remote Access Plus

Remote Access Plus is an enterprise remote support and desktop software that enables IT technicians to troubleshoot their managed computers, situated anywhere around the world, from a central location in a coherent manner.

Advanced Remote Control, voice, video, and text chat enable technicians to understand and resolve issues faster, in turn reducing the average turnaround time. In addition, multiple users can collaborate to view a particular target computer's desktop and solve issues. Even if a technician is away from their desk, they can effortlessly manage computers using the Remote Access Plus mobile app. The smart remote shutdown helps in conserving power by switching off inactive computers that are running. Audit-ready reports of various metrics help technicians to get more visibility on the status of deployed tasks. The System Manager tools, such as, Remote Command Prompt, Remote Registry, and Remote File Transfer ease the process of accessing and managing a target computer's services.

Users can choose between Remote Access Plus on-premise and cloud solution, catered to handle the requirements based on the organization type. Furthermore, it's available in three editions-...

ManageEngine Remote Access Plus Screenshots

ManageEngine Remote Access Plus Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Standard Edition (On-Premises)

$75.00

flat rate, per year

Plan includes:

Advanced Remote Control
Device Manager
Event Viewer
Remote File Manager
Remote Task Manager

Professional (On-premise)

$95.00

flat rate, per year

Plan includes:

Advanced Remote Control
Device Manager
Event Viewer
Remote File Manager
Remote Task Manager

Standard (Cloud)

$10.00

flat rate, per month

Plan includes:

Advanced Remote Control
Device Manager
Event Viewer
Remote File Manager
Remote Task Manager

Professional (cloud)

$15.00

flat rate, per month

Plan includes:

Advanced Remote Control
Device Manager
Event Viewer
Remote File Manager
Remote Task Manager

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ManageEngine Remote Access Plus Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of ManageEngine Remote Access Plus
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Trail
Authentication
Chat/Messaging
Collaboration Tools
Communication Management
Compliance Management
Customizable Branding
Dashboard
Diagnostic Tools
Drag & Drop
File Management
File Sharing
File Transfer
HIPAA Compliant
Inventory Management
Issue Auditing
IT Reporting
Live Chat
Monitoring
Network Analysis
Network Monitoring
Performance Management
Real-Time Reporting
Remote Access/Control
Remote Monitoring & Management
Remote Update/Installation
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Session Recording
Session Transfer
Task Management
Third-Party Integrations
Troubleshooting
Two-Factor Authentication
Two-Way Audio & Video
Unattended Access
User Management
Video Support

ManageEngine Remote Access Plus Integrations

ManageEngine ServiceDesk Plus

ManageEngine Remote Access Plus User Reviews

Overall Rating

4.6

Ratings Breakdown

70%

25%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.5

Functionality

4.7

Have you used ManageEngine Remote Access Plus and would like to share your experience with others?

Braian V.

Verified reviewer

Food Production

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

This Software is a Must for big companys or multinational companies.

I have been using the system for some months now, and I can say that it's perfect for IT departments because it allows to see if a device is working and connected to the net, which user is using the device and give u the posibility to connect and do any configuration or check taht you need without leaving your seat.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It give me the posibility to connect with elevated permissions to the company's user's devices to manage configurations. install and uninstall software, and even switch between users on the same device.

Cons:

When loggin out of a session, the system takes a few minutes before allowing me to log back into the same device. It alsi takes a long time todetect a device that has just been turned on.

Michael B.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for free trial

Review source

Reviewed September 2024

ManageEngine Remote Access Plus is worth it!

Overall very pleased so far, I've used ManageEngine products at my place of work so was already familiar with it. I love that it works from the get go, I've tried other software for remote and they always seem to have glitches or so many hurdles to jump to make it work right. It was pretty much install approve and your done.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ability to easily manage your domain and computers in one spot online in the cloud via secure connection. Also, have already tried the IOS app on phone and worked perfect which i can't say about other remote assist apps.

Cons:

This is more me not reading instructions but I didn't realize you had to approve new connections. So not really a con but it stopped me from seeing new computers till i approved. So actually a plus. One con at least to me is the moment you sign up for anything manageengine you get nonstop emails saying hey you haven't tried this yet. I do like the support but to me it feels more like spam in my inbox. Just let me test.

Reasons for choosing ManageEngine Remote Access Plus

For the features the price seems very reasonable, I've also already used other manageengine products and was already interested.

Balaji S.

Verified reviewer

Animation

2-10 employees

Used weekly for free trial

Review source

Reviewed May 2021

Good

We are a small team, Due to the covid pandemic all of sudden govt has announced lockdown, I tried different software but within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync.

Ratings Breakdown

Ease of use

Functionality

Pros:

within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync.

Cons:

Remote desktop is unable to connect few connections.

Mohamed Fareed Fathy E.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 12 months

Review source

Reviewed August 2024

Remote access Plus - 5 Stars Remote Support Program

As IT we are using it daily to support end users this is reduce the cost and time of going to branches.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

File Transfer, Mange the remote Easly, Chat useful advantages.

Cons:

Easy use, Easy Deployment on end point PCs, Easy to make inventory to your IT devices.

Reasons for switching to ManageEngine Remote Access Plus

cost effective & security of ManageEngine services

john k.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for free trial

Review source

Reviewed June 2025

Give access and stay safe and compliant

Easy to set up and reliable. Audits and records everything so you can safely give access to remote teams and subcontractors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud convenience and security but also has an on-premises option. All the options you might need such as RBAC and assets groups plus session recording!

Cons:

In the cloud version the recorded sessions are stored in place without the option to choose your own cloud or storage space. Also, the recording download is only manual and can't be scheduled.

José Manuel D.

Verified reviewer

Computer Networking

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Remote Access Plus the solution that makes IT support easier

My experience implementing Remote Access has been the best since it is a tool with various options and easy to implement. The best thing is that it allows you to record all support sessions and it helps a lot as evidence.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and the number of available modules it has to be able to provide correct remote support.

Cons:

What I liked least was that it doesn't have as many reports on the available machines.

Mike C.

Verified reviewer

Computer Networking

Self-Employed

Used daily for free trial

Review source

Reviewed June 2024

ManageEngine Remote Access Plus trial experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I find ManageEngine Remote Access Plus quite a system that I'm looking for, have the tools I need.

Cons:

Maybe at the home screen can put more abit on the registered devices, with some dashboard analytical kind.

Arti Y.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

Remote Access Plus for my Advertising Agency - KUDO Advertising

I would recommend this software to anyone who runs a remote team for their business. It helps you easily manage your team and documents that need to be worked on, so the team can easily co-operate with each other.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What i liked most about the software is its onboarding process and guides. The integration for my company through these was easy and made it easy for us at KUDO Advertising to realize our goals of having a remote access software.

Cons:

The integration to my business was easy and I find the software fits my needs. User experience can be improved its little bit old-school.

Reasons for choosing ManageEngine Remote Access Plus

A mentor of mine recommended and i trusted them.