ManageEngine Remote Access Plus 2026: Benefits, Features & Pricing

Overall, ManageEngine Remote Access Plus has been a lifesaver for our distributed IT team. It’s cut down our response time for support tickets and made system maintenance a breeze. The product feels stable, secure, and well-supported. Even during peak usage, the performance has remained consistent. I also like the transparency of session logs and user activity tracking—it gives us peace of mind from a compliance standpoint.

This is a very well rounded product that simply works as advertised. If the remote device has power and an internet/network connection, it connects the first time, every time. The initial setup was very easy and quick. We were up and running within 15 minutes.

We are a small team, Due to the covid pandemic all of sudden govt has announced lockdown, I tried different software but within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync.

In our organization, we use RAP for remote technical support to internal clients and to control remote access for external providers, who previously used TeamViewer and AnyDesk without oversight. Having RAP on an on-premises server gives us greater control over users and an additional layer of security, It also allows us to perform various functions without having to access the user's endpoint, thus avoiding interrupting their work

From the very beginning, the installation and setup process is highly intuitive. During the testing phase, we submitted numerous requests, which ManageEngine accepted and added to their development roadmap. Configuring role-based permissions is relatively simple, and using additional tools significantly streamlines the work of IT technicians. The support from ManageEngine is simply excellent. Installing agents on end-user devices is fairly straightforward. I would appreciate having more information in the logs, but even with the current setup, it is still very manageable.

The remote access plus product has been the winning choice for the business

From the moment I began using Remote Access Plus, it was clear that ManageEngine designed the setup process with simplicity in mind. The initial configuration was intuitive, requiring only a few steps to get the server up and running. What stands out is how straightforward it was to deploy to client machines. Whether you’re pushing the installation across a small number of endpoints or an entire enterprise, the process is smooth and remarkably fast. Within minutes, Remote Access Plus was functioning on multiple machines, without any need for manual intervention or complex configuration. One of the platform’s most beneficial features is its granular control over user roles. Setting up permissions for various IT roles is a breeze. Administrators can easily assign specific permissions based on responsibilities, which ensures that technicians only have access to the tools they need, enhancing both security and productivity. The user interface is well-organized, which makes configuring these roles quick and efficient. Remote Access Plus offers a powerful suite of management tools that allows IT technicians to take full control of remote systems. From its dashboard, you can monitor system health, resolve issues, and execute maintenance tasks. The availability of a command line interface (CLI) within the platform is particularly useful for advanced troubleshooting, allowing technicians to execute commands on remote machines without needing to be physically present. For registry edits, the built-in Registry Editor lets you access and modify system configurations with ease, which saves significant time compared to manual methods.

Manage engine remote access plus is a great product and easy to use, the powerful tools like file manager, task manager, ability to start or stop services without remoting into machine is absolutely game changer for me, I would continue using this product as support is amazing even for free editions

Overall very pleased so far, I've used ManageEngine products at my place of work so was already familiar with it. I love that it works from the get go, I've tried other software for remote and they always seem to have glitches or so many hurdles to jump to make it work right. It was pretty much install approve and your done.

I recently started using it for remote management, and the experience has been stable and reliable, making daily IT support tasks easier and more organized.