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ManageEngine Remote Access Plus vs TeamViewer: Which is best for you?
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Features
- Having RAP on an on-premises server gives us greater control over users and an additional layer of security, It also allows us to perform various functions without having to access the user's endpoint, thus avoiding interrupting their work
- I have not needed to contact their technical support on this product so I have no opinion on the quality of their support at this time.
- TeamViewer is the only remote control system I know that allows you to switch screens seamlessly, sent the control + alt + delete function if you are trying to unlock a device remotely, and allow you to disable remote input from the end user if you need to do a hard fix on something.
- Occasionally the remote session freezes or lags, especially during large file transfers or when switching displays, and sometimes the connection drops unexpectedly, requiring a full reconnect to continue working smoothly.
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