Member Solutions 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Member Solutions

3.9

(71)

Pricing

Starting at $99.00 per month

About Member Solutions

A complete CRM for martial arts schools and fitness studios—including everything from marketing and sales to management and retention tools. Key features include lead gen and management, digital contracts with e-signature, online scheduling and booking, family accounts, self-service check-in kiosk, billing and invoicing, staff permissions, member portal, and MORE! Book a quick chat to learn more today!

Member Solutions Screenshots

Member Solutions Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Member Manager Solution

$99.00

flat rate, per month

No plan information available

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Member Solutions Features

Popular features found in Martial Arts
Attendance Management
Belt Ranking Classification
Class Scheduling
Electronic Payments
Event Management
Inventory Management
Member Communication
Recurring/Subscription Billing
Student Management
More features of Member Solutions
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Tracking
Automated Scheduling
Billing & Invoicing
Booking Management
Class Management
Client Portal
Client Profiles
Communication Management
Contract/License Management
Credit Card Processing
Customer Database
Dues Management
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Facility Scheduling
For Martial Arts
Instructor Management
Invoice Management
Lead Generation
Marketing Automation
Member Database
Member Portal
Membership Management
Membership Renewals
Member Types
Mobile App
Online Booking
Online Payments
Online Registration
Payment Processing
Point of Sale (POS)
Real-Time Reporting
Reminders
Reporting & Statistics
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
Social Media Integration
Visitor Management
Wait List Management
Website Integration

Member Solutions Integrations

Brivo Access

Member Solutions User Reviews

Overall Rating

3.9

Ratings Breakdown

56%

13%

Secondary Ratings

Ease of Use

4.0

Value for money

3.7

Customer support

4.2

Functionality

3.5

Paul C.

Used daily for more than 2 years

Review source

Reviewed May 2018

I have been with Member Solutions for 15 years and my experience with them has been amazing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease / user friendliness about the software. It is very easy to navigate around to check reports etc. Love the customer care reps that come with it as well. Everyone is very nice and super helpful at Member Solutions. Great team and software!! Member Solutions is always trying to improve and evolve with the times.

Cons:

I really like the software and have really nothing to criticize. But if I had to pick something then I would say that I would like the ability to freeze and unfreeze accounts, but calling in or writing a web note is not a problem so it is not of huge concern at al.

Vendor Response

Paul, it is great to hear from a satisfied client of 15 years. At Member Solutions, we take pride in developing and maintaining long-term partnerships with our clients. We¿re grateful for your trust and support. We look forward to continuing to provide you with excellent customer service and user friendly products for many years to come. ¿ The Member Solutions Team

Replied May 2018

Jeffrey G.

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

I could not run my business without Membership Manager from Member Solutions.

The software is easy to use. It does scheduling, emails, one-time payments, recurring payments and Member Solutions follows up with my delinquent account. I cannot say enough great things about this software and the company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use. I am not very technical when it comes to computers and the software makes it easy for me to schedule and take one-time and recurring payments. The best part is that they call my delinquent customers for me! I have not made a delinquency call in 6 years as they do it for me. I am now thinking about getting a merchant account through Member Solutions as well to take one-time payments.

Vendor Response

Jeff, thank you for your kind words and recommendation. We're so glad to hear that our software has had a positive impact on your business. We recommend our preferred partner for merchant processing, Constellation Payments, to handle your one-time payments. Please contact us at 888.277.4409 with questions.

Replied October 2017

OBrien B.

Health, Wellness and Fitness

Self-Employed

Used unspecified for more than 2 years

Review source

Reviewed March 2018

once I was used to the program it was great

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Pros:

the task reminders help me schedule my days and follow up with clients as well as potential clients

Cons:

some things should auto link into accounts and onto the contracts to make it easier to see progress from prospect to member

Nick P.

Used daily for more than 2 years

Review source

Reviewed August 2017

Wonderful, we haven't had any problems with the program or staff

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Searching and checking in for families is very easy. The staff is always a pleasure to speak with, very knowledgeable and patient when it comes to explaining things and answering questions for training and every day needs.

Cons:

We would love to have all of the information listed on one page instead of clicking into different categories. Financial reports should include ALL payments for the month, instead of not including future payments, and not including accounts that have gone from active to paid.

Vendor Response

Hi, Nick. Thank you for taking the time to share your thoughts on our software and services. We're so glad to hear that we've helped simplify your day-to-day. We'd like to learn more about your thoughts on our financial reports. Please call 877.600.3811 to speak with our support team. Thank you for your business and partnership. -- The Member Solutions Team

Replied September 2017

Frank C.

Used daily for more than 2 years

Review source

Reviewed December 2017

Overall, MSI programming is good. I have tried using other services and I am still very happy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MSI is extremely user friendly with logical programming and top-notch customer service. The administrative reports are also easy to navigate and full of essential details. I particularly like the new collection service (first data credit) that has been integrated a few years back.

Cons:

There is no independent frozen list in the report section, so it is extremely hard to accurately calculate monthly revenue totals.

Vendor Response

Frank, it is great to hear from a satisfied client of nearly seven years. At Member Solutions, we take pride in developing and maintaining long-term partnerships with our clients. We are grateful for your trust and support. We look forward to continuing to provide top notch customer service for many years to come. ¿ The Member Solutions Team

Replied December 2017

Nancy C.

Used daily for more than 2 years

Review source

Reviewed May 2018

I have used Member Solutions for over 18 years & have consistently had exemplary service.

I can access every detail of my students' financial situation within my school.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the amount of information I can easily access about every account I have ever had. I am able to see every aspect of each membership, from notes I have entered myself to those made my MSI employees.

Cons:

I would like to see the text of the auto dialed messages when MSI contacts my students or account holders.

Vendor Response

Nancy, it is great to hear from a satisfied client of over 18 years. At Member Solutions, we take pride in developing and maintaining long-term partnerships with our clients. We¿re grateful for your trust and support. We look forward to continuing to provide easily accessible account information to you for many years to come. ¿ The Member Solutions Team

Replied May 2018

Courtney C.

Used daily for more than 2 years

Review source

Reviewed May 2018

I find it frustrating how many things cant be tailored or edited in a way that would better serve us

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service- they are always so quick to respond. The chat function makes life super easy! Reps are awesome.

Cons:

Invoicing has many limitations. Can't edit or go back once an invoice is created. Software seems to have random glitches with invoicing. It will show that it's processed and then the next day it will go back to being owing, etc.

Vendor Response

Courtney, thank you for sharing your feedback. We¿re grateful for the opportunity to provide you with excellent customer service. If you have any questions regarding editing and processing invoices please contact our support team at 877.600.3811, as we have a very recent release with enhancements to these areas. Thank you for your partnership. -- The Member Solutions Team

Replied May 2018

Alex B.

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Member Solutions is an excellent platform that's easy for our staff to learn and our members to use!

Simple reliable month billing. Good support, and a pleasant experience for our members.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate how easy it is to see the information I need access to the most. The search functions are intuitive and easy to learn, and entering new contracts is straightforward and easy to confirm.

Cons:

I have not been able to get much functionality out of the majority of the more complex financial reports.

Vendor Response

Alex, thank you for sharing your feedback. We're grateful for the opportunity to provide reliable, easy-to-use solutions for you and your business. If you have a question regarding financial reports, please contact our client services team at 888.277.4407. Thank you for your partnership. -- The Member Solutions Team

Replied September 2017

Raquel P.

Used daily for more than 2 years

Review source

Reviewed April 2018

Decent but needs more options

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of low maintenance with ppl being able to book and pay all at once. It is easy to log on most of the time

Cons:

You only have the option to cxl a class directly before the class or 24 hours prior. It is a HUGE disatifier

Vendor Response

Hi, Raquel. Thank you for taking the time to share your thoughts on our software and services. We're so glad to hear that we've helped keep your bookings low maintenance. I have submitted your thoughts on allowing an hourly designation to booking cancellations, for future development consideration. If there¿s any additional information required, a Support Representative will reach out to you. Thank you for your business and partnership. -- The Member Solutions Team

Replied April 2018

Mohamed T.

Verified reviewer

Airlines/ Aviation

5001-10000 employees

Used weekly for free trial

Review source

Reviewed June 2021

For better future systems