EROAD 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

EROAD

4.4

(107)

Pricing

Starting at $25.00 per month

About EROAD

EROAD is a cloud-based solution that enables businesses to streamline processes related to fleet management, tax reporting, maintenance scheduling and more. It helps managers locate drivers and assets across locations, record vehicle activities, create geofences and share key information with customers/clients.

EROAD allows businesses to manage fuel consumption, monitor vehicle idle time and create service schedules, reducing repair costs across fleets. Managers can utilize the platform to track driver activity, rank/benchmark performance and gain insights into driver behavior through reports. Additionally, professionals can utilize the platform to monitor assets across locations and record mileage or trip details

EROAD allows drivers to maintain Hours of Service (HOS) logs, ensuring compliance with Federal Motor Carrier Safety Administration (FMCSA) standards. The solution is available on monthly subscriptions and support is extended via phone, email, documentation and other online measures.

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EROAD User Interface

Popular EROAD Alternatives

Main Product

EROAD

4.4

(107)

Ratings Breakdown

4.30Ease of use
4.26Value for money
4.40Customer support
4.12Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

Motive

4.5

(1687)

Ratings Breakdown

4.42Ease of use
4.21Value for money
4.40Customer support
4.39Functionality

Pricing

Available upon request

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Alternative Product

Samsara

4.5

(935)

Ratings Breakdown

4.51Ease of use
4.26Value for money
4.23Customer support
4.41Functionality

Pricing

Available upon request

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Alternative Product

ISAAC

4.5

(39)

Ratings Breakdown

4.51Ease of use
4.29Value for money
4.43Customer support
4.46Functionality

Pricing

Available upon request

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Alternative Product

PCS TMS

4.2

(226)

Ratings Breakdown

4.19Ease of use
3.94Value for money
4.13Customer support
4.02Functionality

Pricing

Available upon request

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Alternative Product

Truckbase

4.8

(67)

Ratings Breakdown

4.81Ease of use
4.72Value for money
4.94Customer support
4.57Functionality

Pricing

Starting at $490.00 per month

Get Price

EROAD Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Basic

$25.00

per month

Plan includes:

Customer Service and Support
Eroad ELD
Eroad Totalfleet
Eroad Totaltax
Rroad Safedriver
Standard in-Vehicle Hardware
Unlimited Users

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EROAD Features

Popular features found in Trucking
Billing & Invoicing
Driver Management
Fuel Management
GPS
Load Optimization
Maintenance Management
Mileage Tracking
Real-Time Monitoring
Real-Time Reporting
Routing
Scheduling
Trip Logs
More features of EROAD
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Asset Tracking
Audit Trail
Compliance Management
Customizable Reports
Delivery Tracking
Dispatch Management
EDI
Employee Management
Fleet Management
For Drivers
Fuel Tracking
Geolocation
Inspection Management
Location Tracking
Maintenance Scheduling
Real-Time Data
Reporting & Statistics
Safety Management
Third-Party Integrations
Vehicle Management
Vehicle Tracking
VIN Lookup
Violation Tracking
Work Order Management

EROAD Integrations

FourKites

Descartes MacroPoint

Trucker Tools

WEX Benefits

UKG Ready

Zello

See all 9 integrations

EROAD User Reviews

Overall Rating

4.4

Ratings Breakdown

54%

33%

10%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.4

Functionality

4.1

AMY R.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used other for free trial

Review source

Reviewed July 2019

EROAD is a good source for your ELD and Tracking needs

Ratings Breakdown

Ease of use

Functionality

Pros:

EROAD is a great system. I used a free trial here at our company and was quite impressed with the technology. If you are looking for an ELD system that doesn't run off a tablet or a cell phone and is fixed in your company vehicle, this is a good system to try out.

Cons:

Nothing, appears to be a great system. Tablets and cell phones lose connection this one has the unit in the truck.

Deven H.

Verified reviewer

Transportation/ Trucking/ Railroad

Self-Employed

Used daily for less than 12 months

Review source

Reviewed May 2019

pros and cons

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- stand alone unit not a phone app - easy to use---good quality---great user manuals - very helpful support on the phone or emails however most of the stuff I have contacted them on was not able to be explained or was not option to fix or modify -----RAN out of space in the "cons" box - so heres a few more-------- - I wish the unit was a little bigger --- with all the typing that has to get input the buttons are kinda tiny unless you have tiny fingers - the small screen makes looking at some info kinda tiny- not that big of a deal but larger would be nicer

Cons:

- logs my wife and I out anytime truck is off for 10 minutes-- be better for owner operators to be able to change this setting-( I can see where if it was a big company and some other driver might jump in a company truck and drive on someone elses logs if they forgot to log out) other company ELD's I have used in the past didn't do this - not able to customize anything for owner operator use or to make changes to things - limited HOS " on duty tabs" - no load check tab-- no safety check tab- no truckwash tab etc... always have to type all info in-- other companies ELD's have had more "tab" options - deletes current BOL's every night at midnight gotta reinput all BOL numbers everyday and if you are running multiple stops and BOL's it is annoying - my first quarter 01/01/19 - 03/31/19 ODO miles from daily mileage activity reports were not the same as my Eroads IFTA 1st quarter mileage report -- large difference in miles traveled - all of the issues listed above were either something no one knew how to fix or have answers for and/or there is no way to add or remove any HOS tabs that might not apply to what a certain company wants to have for certain "duty reasons" ----- The "depot is easy to use on my laptop or ipad or iphone ----- I have run over the years with different company ELOGs and this unit is a pretty good unit - I really like the unit- I just wish it was more customizable to a companies wants or needs and larger

Vendor Response

Thanks for your review, Deven. Few ELD suppliers take the security of the driver's data as seriously as EROAD does, so you don't find features like the timed automatic logout. The BoL's dropping at midnight is done purposefully to protect the driver from continuing with one in error (since it can't be undone). Please feel free to call into Support, or continue using the chat feature, for further walk throughs with our Customer Success agents. Your feedback is appreciated. - Your EROAD Team

Replied May 2019

Tim P.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Communication is HORRENDOUS!

The units are okay. They blank out and reset going down the road after a couple of years of use. It's incredibly annoying at 2am in the morning and it's flashing bright lights in your face. The main issue with the company is the communication about their products and contract. Once you're signed, the care disappears and they will not respond or help in any way!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to sign on, install and train drivers to use. Permanently mounted to the dash, but small in size.

Cons:

Communication from Eroad is beyond horrible. Like any company, we have turnover in management for various reasons. I've left many, many voicemails and sent multiple emails, only to hear nothing back. Added new trucks and needed more units. Months went by and zero responses. Finally reached someone on the phone after multiple tries again, and they gave the email and phone number for the Director Indirect Sales. He was floored that we got his phone number, said he'd look into it and simply ignores everything now. When we asked to cancel our contract after multiple years of putting up with them, they won't let you out of the contract. We've asked where to send the units and we'll just pay out the rest of the contract, and can't get a response. All we're asking for is to make sure we're not getting charged when the contract is done, and THEY WON'T ANSWER! DO NOT DEAL WITH THIS COMPANY IF YOU VALUE YOUR TIME AND MONEY!

Reasons for choosing EROAD

Their sales pitch was impressive. The cost for smaller fleets was reasonable during a time when the trucking industry was forced to move to Elogs.

Joe G.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed May 2019

Best mix of features, ease of use and cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Easy to install - I'd argue almost anyone could install the units. They are easy to configure once installed and start to - Value added features - from the tools to assist in IFTA and IRP filing, fleet expiration and maintenance tracking and DVIR automation you get a lot of features that other providers charge as individual add-ons or simply don't offer. -Easy to use - Drivers love the simplicity, makes their job easy -Hardware included and warrantied- While you can purchase outright, their pricing is competitive to the point you don't need to which helps to ensure you will always have working compliant units.

Cons:

-Initial assignment of units to equipment could be streamlined, instead of going to one screen and setting up the units assigned to the vehicle there are two separate menus. This could easily be remedied though. - No import functionality for driver info for smaller fleets. -Can't freeze service if you have a few unused units. (This probably isn't unusual across vendors but would be nice)

Vendor Response

Great review, Joe! Thank you for taking the time to help us spread the word about EROAD. We've passed your suggestion about the initial assignment of units and import functionality on to our Product team so they can work their magic to make our product even better. Your feedback is much appreciated. - Your EROAD Team

Replied May 2019

Verified

Reviewer

Transportation/ Trucking/ Railroad

Self-Employed

Used daily for less than 6 months

Review source

Reviewed May 2019

Eroad Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integrated tax/miles tracking. The Ehub is easy to use.

Cons:

In order to update a a fuel stop I missed, I have to upload a spreadsheet into the website.

Reasons for choosing EROAD

I did not want an app only based unit.

Vendor Response

Thank you for your feedback. You can easily add a one-off fuel transaction without uploading a spreadsheet. Just contact our Customer Support at 1-855-503-7623, choose option 3 for help with Depot, and they can walk you through the process. - Your EROAD Team

Replied May 2019

Verified

Reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

EROAD Review

Overall the device works really well, the internal support when we have a device issue is great. You do have a very solid team. But, we have a huge issue on the accounting and billing side of the business. The response to our billing questions/issues is just not there. It's completely opposite of what we have dealt with on the device/service side. We have had issues from 9/17 that have not been resolved. We would like to have a dedicated internal support person that we can go to with issues that we know are going to get solved in a timely matter. We fill that some of our issues are easily fixable but are not getting done for some reason. Overall the device is great but the support on the billing/accounting side is the opposite.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, functionality, easy to edit logs

Cons:

GPS/Cell Service - most of our unidentified drive time is less than 5 seconds. Some are not even truck movement (zero seconds)

Vendor Response

Thank you for your feedback. We are sad to hear your experience has been anything less than ideal. We have recently made changes to our Finance organization to address your concerns and be able to provide a faster turnaround on customer issues. Please contact us at 1.855.503.7623 so we can get any remaining issues resolved. - Your EROAD Team

Replied August 2018

Goce T.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

This Company is 20 years behind the industry !!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing that I can say is good with them. Empty promises !!!!

Cons:

Everything. No costumer service at all . When we sing with them was promised everything but they acquired another company and completely forgot about this one , so we where left on our own. We are running business' but they don't care.

Reasons for switching to EROAD

Was thinking in cab device instead of tablet will be better solution , but big mistake

Aaron R.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Once you are in a contract they don't care about keeping you happy

The device functions good. But you will be forced to upgrade and will double charged every opportunity they have

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

gps tracking and real time information.

Cons:

There were a lot of complicated steps that weren't necessary

Reasons for choosing EROAD

ease of use

Vendor Response

We apologize that your experience has not been ideal. Please reach out to EROAD Customer Success so that we can address any concerns you may have. - Your EROAD Team

Replied August 2020

Erin M.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Say NO to OmniTracs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software and people that work for EROAD are SO beyond friendly. We switched over from Omnitracs to Eroad and the difference between the two companies are amazing. We are paying less a month and the services are incredible and easy to use.

Cons:

When we first got them it only gave us three options on the actual ELD so I had to go into the computer to change it. I also must say that the Omnitracs logs were much easier to edit than EROAD.

Vendor Response

We're so glad we could show you a different (and better) fleet telematics experience, Erin! Thank you for being an EROAD customer. - Your EROAD Team

Replied May 2019

Verified

Reviewer

Building Materials

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Excellent Product, Excellent Service