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Webfleet

Webfleet 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Webfleet
Webfleet
4.2
(70)

Pricing

Pricing available upon request

About Webfleet

Webfleet is Bridgestone’s globally trusted fleet management solution. Over 60,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.

Webfleet Screenshots

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Webfleet Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Webfleet Features

    • Popular features found in Field Service Management
      Alerts/Notifications
      Billing & Invoicing
      Calendar Management
      Contact Database
      Electronic Signature
      GPS
      Inventory Management
      Mobile Access
      Online Time Clock
      Quotes/Estimates
      Routing
      Service History
    • More features of Webfleet
      Activity Dashboard
      Activity Tracking
      AI/Machine Learning
      Alerts/Escalation
      API
      Asset Tracking
      Assignment Management
      Automated Scheduling
      Chat/Messaging
      Clock In/Out
      Compliance Management
      Customizable Reports
      Data Import/Export
      Dispatch Management
      Driver Management
      EDI
      Emergency Dispatch
      Employee Management
      File Storage
      Fleet Management
      Fuel Management
      Fuel Tracking
      Geofencing
      Geographic Maps
      Geolocation
      GIS Integration
      Historical Reporting
      Incident Reporting
      Inspection Management
      Job Management
      Live Driver Tracking
      Location Tracking
      Lot Management
      Maintenance Management
      Maintenance Scheduling
      Mileage Tracking
      Mobile Alerts
      Mobile Signature Capture
      Mobile Time Tracking
      Monitoring
      Multi-Location
      Order Management
      Order Tracking
      Performance Metrics
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      Real-Time Updates
      Reporting/Analytics
      Reporting & Statistics
      Route History
      Route Management
      Route Optimization
      Scheduling
      Search/Filter
      Status Tracking
      Task Scheduling
      Third-Party Integrations
      Time & Attendance
      Tire Management
      Transportation Management
      Vehicle Tracking
      VIN Lookup
      Workflow Management
      Workforce Management
      Work Order Management

    Webfleet Integrations

    Fleetio
    Fleetio
    Omadi
    Omadi
    Towbook Management Software
    Towbook Management Software
    ServiceTitan
    ServiceTitan
    Maxoptra
    Maxoptra
    Praxedo
    Praxedo

    See all 8 integrations

    Webfleet User Reviews

    Overall Rating

    4.2

    Ratings Breakdown

    5

    61%

    4

    21%

    3

    6%

    2

    3%

    1

    9%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    3.8

    Customer support

    4.1

    Functionality

    4.1

    AB

    Andrew B.

    Verified reviewer

    Construction

    11-50 employees

    Used daily for less than 12 months

    Reviewed September 2025

    Webfleet: Outstanding and Market Leading

    5

    Webfleet overall is something I live by in the transport world on a day to day basis. Without it, I would be running blind and unable to manage my transport network across the regions. Webfleet empowers, and gives the ability for Fleet Management to be successful regionally through its vast remote network data sharing. Their hardware for tracking and tachograph sharing is first class allowing the software to do its thing. Without Webfleet and its offshoots, I would be spending most of my time driving around various sites chasing after drivers. Thank you so much to the entire Webfleet Team.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    When you factor in Webfleet exceptional live tracking with OptiDrive and Tachograph Management facilities then the value for money is exceptional as it is a one stop shop for all your fleet management needs. There is a nice steady learning curve which progresses nicely to competent level where even detailed route planning is available. Its a very user-friendly modern software system that's high on security and free of bugs and issues. The supporting staff that work here are phenomenal and are only an email or phone call away from providing assistance. If I was unsure then I would always consult the vast array of detailed, understandable training videos on offer first.
    Cons:
    Its almost too good! Certainly makes my job less of a challenge :-) But in seriousness, I can not fault Webfleet at all.

    Read More

    SJ

    SIMON J.

    Verified reviewer

    Logistics and Supply Chain

    2-10 employees

    Used daily for more than 2 years

    Reviewed December 2023

    WEBFLEET USE

    4

    I have used it for almost 9 years and find it very user friendly.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    I like it's ease of use, and the ability to use it on my phone.
    Cons:
    Can't really aim any criticism at it. Never had to do the the more complexed side.

    Reasons for switching to Webfleet

    Cost and quality of product, it was sold well to me

    Read More

    RH

    Ricky H.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used weekly for more than 2 years

    Review source

    Reviewed September 2021

    Awful company, poor software, ZERO customer service

    1

    Awful service. Once they have confused you into signing a contract (so many pages by the way, but no contracts for any other Telematics services...hmmm). They also COLD CALL. Its not the 80s guys. Cold callers are what puts fear into many people at home, the elderly, the vulnerable and its a practice that should be condemned to the history books.

    Ratings Breakdown

    2
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    Nothing. There are much simpler and cheaper solutions out there from Plant-I and TruTrak. Do not waste your time.
    Cons:
    There are much simpler and cheaper solutions out there from Plant-I and TruTrak. Do not waste your time. I had been cold called by this company as we have a fleet of hire vehicles. I believed I was signing up for two devices for two years but apparently they signed me up for four which was never discussed in our phone calls. We have other telematics providers who during COVID happily offered us a pause in service as we had no work for months, many of our fellow hire companies in London went out of business. Plant-I gave us 4-5 months pause in payments but still kept the tracking live! They then reduced their costs from £8 to £4 per month per unit. TomTom Webfleet best price they could do was £11 per unit...for FOUR YEARS, its laughable. All other services have an app, TomTom do not...it costs extra. You literally could not make it up!

    Reasons for choosing Webfleet

    They cold called and told me their service was great. Having used it I can confirm that out of three telematics solutions our business has used, this is the least featured, most expensive, and good luck getting hold of customer services unless you're trying to terminate your contract

    Read More

    DG

    Dan G.

    Verified reviewer

    Information Technology and Services

    51-200 employees

    Used daily for less than 2 years

    Reviewed September 2025

    Top Service

    5

    Overall very good, nothing to complain about with webfleet just a few minor things with the resellers.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Account managers are excellent and have assisted throughout, FleetTrak have been very helpful so far in our transition from Verizon
    Cons:
    This isn't a Webfleet issue but a reseller issue, poor experience with one reseller and very slow installation times.

    Reasons for switching to Webfleet

    Verizon couldn't offer what they promised.

    Read More

    LG

    Lynda G.

    Verified reviewer

    Construction

    2-10 employees

    Used daily for more than 2 years

    Reviewed October 2024

    A must have for everyone.

    5

    Loved it ever since we bought the first three units. Each new vehicle to the fleet is automatically fitted with a tracker unit.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Handy to know where the vehicles are, should a client need to know how far away they are. Before we had a tracker fitted, our machines, trailer and vehicle were all stolen - never recovered. If the Tracker had been fitted, I would be 7 machines richer!
    Cons:
    Certainly suits my needs perfectly. I cannot fault them for anything.

    Read More

    KP

    Katerina P.

    Verified reviewer

    Automotive

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2020

    BE CAREFUL they are cheaters

    1

    The agent tell me that i need to sign the preorder contract to get the full presentation, and didn't send me the conditions, only description of devises and the order form. After we saw the presentation we think few days and decided that we don't need it, but they told us that we had already singed the normal contract, they just add to my order form conditions (without my sign) and somehow it transformed judicially into full signed contract. The company has very sly contract! if you sign it at the same moment you will be their slave! AT LEAST 3 YEARS. You can not cancel it even if you decide that you don´t need them the next day! You can not reduce the amount of trackers even if you don't have any cars anymore or don't use any trackers! The devises always miss connections with the GPS, so they always are useless at this time. During 2.5 years at least 7 devises was broken not because of someones fault and you need to wait them to be changed and pay for this time. They don show if someone will disconnect as was promised, only after someone reconnect it. and most interesting thing is that if your devise will broke in 2 years the won't change it because they have "WARRANTY" and doesn't meter that they are Rented and doesn't matter that exactly this devise have already changed and has less then 6 month! The most Awful company i have met in the Europe!

    Ratings Breakdown

    3
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    The only good thing is a lightness of use
    Cons:
    Everything: the quality, support. and it is useless, because anyone can take out their tracker and you won't know about it till someone reconnect it

    Read More

    MS

    Michal S.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for more than 2 years

    Reviewed December 2023

    Must have this

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Checking the current location of the vehicle
    Cons:
    Unable to share vehicle location, sometimes the client requires it and I don't have that option.

    Read More

    VR

    Verified
    Reviewer

    Used daily for less than 12 months

    Review source

    Reviewed May 2017

    Fantastic product BUJT with really pathetic support lacking knowledge about its own product

    2

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    1
    Customer support
    4
    Functionality
    icon
    Pros:
    Overall the product does exactly what it says it does - track your vehicles. In addition to that it is one of the few products that based on tracking of over 20,000 km when I look at the Tom Tom software odometer reading of any of my vehicles it is usually 50 km or less than the actual reading of the vehicle. If you know anything about GPS software packages that's impressive and it also means that the inbuilt service reminders of any type can also be trusted without question. Powerful stuff.
    Cons:
    Tom Tom would have to have one of the most rediculously poor support systems of any company that I have ever been involved with. In fact worse than an Australian Telco and thats saying something. Not only are they slow in their responses often taking several days, but they are often wrong too. Sadly bad enough to bring their overall rating down to below average.

    Read More

    AL

    Austen L.

    Verified reviewer

    Used daily for less than 12 months

    Review source

    Reviewed May 2018

    Back Up Does Not Exist Do Not Waste Your Time

    1

    Ratings Breakdown

    4
    Ease of use
    1
    Value for money
    1
    Customer support
    4
    Functionality
    icon
    Pros:
    Good system when it works, but when it goes wrong, you have to pay to fix TomTomTelematics devices that are rented from them?
    Cons:
    No back up. if anything goes wrong you are on your own, I have only had a problem with 1 unit out of 4 so far, 2 people at TomTom customer support said we have to pay to fix the issue although we rent the units? Don't think so!! Have just cancelled the 4 units, not clever Tom Tom!!!

    Read More

    VR

    Verified
    Reviewer

    Telecommunications

    5001-10000 employees

    Used weekly for free trial

    Review source

    Reviewed February 2019

    It is a good software

    3

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Tomtom WEBFLEET provides all required features which is impressive and can be trusted without questions.
    Cons:
    It is too complicated and not easy to setup. The Graphic User Interface can be improved more friendly.

    Read More

    Showing 1 - 10 of 70 Reviews

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