Udio 2026: Benefits, Features & Pricing

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Wondering if Udio is right for your organization?

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Udio

4.8

(47)

Pricing

Starting at A$19.00 per month

About Udio

Udio offers a time-saving solution that streamlines your processes, frees up your resources and helps your team to focus on delivering exceptional customer service.

Working around the clock to keep your class or session-based business ticking, Udio can help you manage your bookings, process customer payments, schedule lessons and more.

Udio's base module offers a range of tools to help you run your business more efficiently, including:

Class schedule management that lets you add single or recurring classes and school holiday programs, set class capacity and allocate instructors.
Payment gateway that accepts instant payments from customers, streamlining the payments process and increasing cash flow.
Robust reporting capability with insights that enable you to make data-driven business decisions.

Udio grows with your business, offering upgraded features that elevate your business management.

The most popular upgrade that clients add to their subscription is the customer portal - this secure customer account management software is available 24/7 and enables your customers to make, change and cancel bookings, view class timetables. set up automated payments and download...

Udio Screenshots

Udio Pricing and Plans

Starting price: A$19.00 per month

Free Trial

Free Version

Build

A$19.00

per user, per month

Plan includes:

basic reporting
makeup vouchers
email support
class scheduling
customer portal
progress tracking

Grow

A$99.00

per user, per month

Plan includes:

free onboarding
SMS integration
waiting list
phone support
customer portal
makeup vouchers
advanced reporting
progress tracking
skill tracking
personal results

Elevate

A$199.00

per user, per month

Plan includes:

phone support
staff qualifications
self check-in
waiting list
advanced reporting
makeup vouchers
free onboarding
customer portal
personal results
progress tracking

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Udio Features

Popular features found in Club Management
Billing & Invoicing
Calendar Management
Event Management
Inventory Management
Marketing Automation
Member Portal
Mobile Access
Online Booking
Payment Processing
Registration Management
Team Management
Visitor Management
More features of Udio
Activity Dashboard
Activity Tracking
Admissions Management
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Attendance Management
Attendance Tracking
Attendee Tracking
Automated Scheduling
Availability Management
Booking Management
Bookstore Management
Cafeteria Management
Class Management
Class Registration
Class Scheduling
Client Management
Client Portal
Communication Management
Costume Management
Credit Card Processing
Customer Accounts
Customer Database
Customer Engagement
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Electronic Payments
Email Campaign Management
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Management
Enrollment Confirmation
Enrollments/Onboarding
Event Calendar
Event Scheduling
Facility Management
Facility Scheduling
Faculty/Staff Management
Financial Management
Financial Reporting
Fitness Performance Tracking
For Dance Studios
For Gyms
Forms Management
Group Scheduling
Instructor Management
Invoice Management
Invoice Processing
Lesson Notes
Member Accounts
Member Management
Membership Management
Mobile Alerts
Mobile Booking
Multi-Location
Multi-Period Recurring Billing
Multiple User Accounts
Online Calendar
Online Classes
Online Payments
Online Registration
Onsite Registration
Parent Portal
Parent/Student Portal
Point of Sale (POS)
Process/Workflow Automation
Progress Reports
Progress Tracking
Real-Time Reporting
Records Management
Recurring Appointments
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Room Booking
Sales Reports
Scheduling
Score Tracking
Secure Data Storage
Self Service Portal
Skills Tracking
SMS Messaging
SMS Reminders
Social Media Integration
Staff Management
Student Information/Records
Student Management
Student Portal
Surveys & Feedback
Third-Party Integrations
Transaction History
Wait List Management
Website Integration
Website Management

Udio Integrations

Zapier

Udio User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

19%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.9

Functionality

4.4

Verified

Reviewer

Security and Investigations

11-50 employees

Used daily for free trial

Reviewed November 2021

Best CRM for Clubs and Schools

Lots of positive in using this told special the kind of analytics that it generate using the reports for such a small organisation gives a lots of insights

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have try to implement this tour for the nearest swim school. Due to the current situation we had a lot of migration that needs to be done such as customer fees payment in advance and frequent scheduling. The tool allowed us to integrate all features that we use inside our swimming School tour complete CRM helping our customers to users swimming school again without much hesitation

Cons:

That would actually what the best and actually provide the best user it business case that we Wanted. So I was completely happy with the kind of tool that is provided

Reasons for choosing Udio

We have tried looking at many open source alternative. Our none of this provide the flexibility and features that Udio offers

Vendor Response

Thank you for your review! So pleased to hear that you found the demo beneficial - it sounds like Udio would be a perfect fit for your business! If you'd like to find out more about implementing Udio, please feel free to email our Head of Partnerships, Patrick, at patrick.nind@udiosystems.com. Thanks again!

Replied November 2021

Gary C.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Reviewed November 2021

UDIO Review November 2021

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

UDIO was able to quickly and accurately upload our XL spreadsheets and implemented our management system. Our customers have enjoyed being able to access their family profile including their bookings and invoices.

Cons:

I would like to link UDIO with MYOB. In the meantime we have been able to prepare more timely financial reports for our accountant.

Reasons for choosing Udio

User friendly for business users and customers; Customer Support; Flexibility

Vendor Response

Hi Gary, thanks for taking the time to leave us this review! Happy to hear that your customers are enjoying using the portal and that you're finding the financial reports beneficial. Thanks again -Hayley

Replied November 2021

Alicia C.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Reviewed November 2021

WestSwim

Easy to use and get information. Some more customisation would be great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product is easy for POS, checking in and everyday use

Cons:

Some of the reports don't cover the areas I would like and some do not break down the categories enough Also some easier 1 touch checking in would be great. For example a casual Aqua class, if someone has a membership card and vouchers on their account we should be able to scan their card and it automatically books them in rather than having to select the class first.

Reasons for switching to Udio

Opening a new facility

Vendor Response

Hi Alicia, thank you for taking the time to leave us a review, we appreciate your comments and feedback. Do reach out to us about which reports you'd like to see and we can see if they already exist, or alternatively add to our roadmap :) -Hayley

Replied November 2021

Lorna L.

Verified reviewer

Sports

2-10 employees

Used daily for less than 2 years

Reviewed November 2021

Family Aquatics

I have been very happy with the software from day one. [SENSITIVE CONTENT] has been very helpful and puts up with all my silly and small questions and requests

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and Sue is always on the other end to help

Cons:

Cant attach documents to emails and it Doesn't link up with square pay

Reasons for switching to Udio

The customer services were not helpful and dint know how to answer any of my questions

Vendor Response

Hi Lorna, thanks so much for your feedback! So glad that you find Udio easy to use and continue to have good experience with customer support. Email attachments will be released in the next stage of email updates :) Thanks again! -Hayley

Replied November 2021

Nilüfer S.

Verified reviewer

Accounting

10000+ employees

Used monthly for less than 6 months

Reviewed August 2022

Successful Experience

Customer support was always with us until the end.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a successful CRM program, we provided instant access to our customers from a single place in the dance club we opened.

Cons:

Sometimes it slows down a lot and can make work difficult.

Reasons for switching to Udio

Since we are new to the dance club field, I wanted to try it and I was very satisfied.

Vendor Response

Thanks for your review, Nilüfer - it's great to hear that Udio is a good fit for your dance club and that you're satisfied with the software! -Hayley

Replied August 2022

Tony J.

Verified reviewer

Education Management

11-50 employees

Used daily for free trial

Review source

Reviewed January 2025

Initial review of Undio

I love it. It is going to significantly streamline our booking processes and provide a much better user experience. - for customers and staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It makes a completed process manageable. The onboarding is superb with all the assistance needed to tailor this product to our specific needs.

Cons:

Initially it is a challenge working out the most effective ways of using the system because there are multiple options in order to cover multiple scenarios. Undio is, of course, aware and open about this and more than compensate with real in-person support

Reasons for switching to Udio

Needed a better front-facing user experience

David C.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Reviewed July 2022

Much needed upgrade to our swim school booking system

More professional customer experience with online payment options and online customer portal. Better tracking of bookings and potential communication of pupils progress. Reduced admin time with by allowing more online self service options for customers. I like that they consistently add extra features and improvements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can customise the software to your unique business circumstance. Offers a basic simple setup but as I have become more comfortable with the software I am adding more sophistication, creativity and complexity to our tasks.

Cons:

As with any new software there is a large amount of learning to take on board. You must allow time for staff to be trained and get familiar with doing things a different way. Be prepared to invest the time required to do the a software changeover and customise the software to suit your needs

Reasons for switching to Udio

Online payments and self service options for customers. Online customer portal to add extra features and communication. I wanted software that is constantly improved rather than stagnating with same outdated features.

Vendor Response

Hi David, thank you for taking the time to share your experience with Udio! You're exactly right in that Udio is designed to grow with you, meaning you can start with the basics and then introduce other modules as your swim school grows and you become more confident navigating the system. Appreciate the feedback - we always take our clients' comments on board so that we can continue to refine features, as well as add new ones that make your life easier. Thanks again! -Hayley

Replied July 2022

Veronica L.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Udio is an effective tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Udio is an effective tool for our business to run efficiently and professionally, giving staff the flexibilty to perform multiple tasks at once and create instant changes which allows for better communication with our customers, as well as giving customers the chance to perform many functions themselves as well.

Cons:

While Udio is very efficient for the regular booking process, which is the main part of our business, there are a few functions which take too many steps to complete the booking process for the not so regular sessions

Vendor Response

Hi Veronica, Thank you so much for your feedback. We are happy you like Udio and we will look into streamlining our booking process for irregular sessions!

Replied March 2023

Vicky R.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 2 years

Reviewed July 2022

Couldn't manage without it!

I could not run my swim school without Udio. We invested in the system from day dot as we appreciate the need for good systems. There are so many features that have been thought through that are specific to swim schools developed by people who understand the complexities of managing classes, swimmers, parents and staff when it changes every month! Highly recommend :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Udio is intuitive, easy to use and functional. We use the system for bookings, assessments, invoicing, lesson plans, timetabling and reporting to parents. The updates are great each month, and anything we may need or would like it to do, is listened too and actioned. It saves time, create efficiencies, ensures accuracy in bookings and timetabling and creates a great paper trail. (without the paper!) We also LOVE [SENSITIVE CONTENT]!

Cons:

We would love the ability to copy and paste lesson plans across weeks without having to manually do each one. We would love to be able to 'replace a teacher' across a whole lane/shift, not just individual classes. We would love to be able to add images (easily!), and customise the newsletters more. Would love an expanded 'calendar view' of the whole week (not just day by day) We offer two credits a year, would love some better way of recording when they have used them

Reasons for choosing Udio

only really looked in detail at Udio.

Vendor Response

Hi Vicky, thank you SO much for leaving this glowing review of Udio! We're so thrilled to hear how happy you are with the software and that the extra efficiencies are giving you and your staff more time to spend on other areas of the business. As per the quick video walkthrough we sent addressing your cons: - You can add course information to each course which will show across the entire series (doubling as a lesson plan) - You can now replace teachers permanently (this is a recent update we released las month) - Newsletter updates are top of the roadmap - Calendar can be expanded for the week but to keep it looking tidy, we'd recommend filtering by course(s) - There is a voucher report with filters for expired which should flag the information you're looking for Thank you again for your lovely words - we really appreciate it :) -Hayley

Replied August 2022

Terri V.

Verified reviewer

Recreational Facilities and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Easy, Convienient and Friendly to Use.

Overall, the experience was great. Very easy to use and teach staff to use. Once explained to customers on how to use it they love it as well

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to use, Also show customers how to use. Much easier and friendlier than Links.

Cons:

No App and we need to be able to delete Peoples profiles. E.g, a customer may put their child's name 10 times. Being able to delete 9 of them. it would help hugely.

Reasons for switching to Udio

Unsure.

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