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Vonigo

Vonigo 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Vonigo
Vonigo
4.5
(79)

Pricing

Starting at $98.00 per month

About Vonigo

Vonigo is a cloud-based field service solution for service businesses of all sizes. The solution's suite of applications is designed to help businesses manage day-to-day operations of service-based organizations, such as cleaning services, HVAC repair, plumbing, pest control, property maintenance and more.

The customer management feature allows the user to track different steps of their client relationships from the first contact through scheduling services, creating work orders, invoicing, payment processing and follow up outreach. Vonigo’s scheduling tool features drag and drop functionality and location-based optimization. Invoices can be created directly from work orders, eliminating manual entry. The online payments go directly to the service business’s bank account.

Other features include automated route sheets for dispatching, appointment location interfacing with Google Maps, email notifications, on-screen signature capture and pre-built reporting tools. Vonigo is available on a monthly subscription basis that includes support via phone and product tutorials.

Vonigo Screenshots

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Vonigo Pricing and Plans

Starting price: $98.00 per month
Free Trial
Free Version

Starter

$98.00

per user, per month

No plan information available

    Professional

    $119.00

    per user, per month

    No plan information available

      Premium

      $139.00

      per user, per month

      No plan information available

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        Vonigo Features

        • Popular features found in Scheduling
          Alerts/Notifications
          Appointment Scheduling
          Automated Scheduling
          Calendar Sync
          Customer Database
          Group Scheduling
          Mobile Access
          Reminders
          Self Service Portal
          Timesheet Management
        • More features of Vonigo
          Access Controls/Permissions
          Accounting
          Accounting Integration
          Activity Dashboard
          Activity Tracking
          API
          Appointment Management
          Automatic Re-ordering
          Availability Management
          Billing & Invoicing
          Calendar Management
          Campaign Management
          Claims Management
          Commercial
          Commission Management
          Communication Management
          Confirmations/Reminders
          Contact Database
          Contact Management
          Contract/License Management
          Credit Card Processing
          CRM
          Customer History
          Customer Management
          Customizable Branding
          Customizable Fields
          Customizable Forms
          Customizable Reports
          Customizable Templates
          Data Import/Export
          Digital Signature
          Dispatch Management
          Document Management
          Document Storage
          Donation Tracking
          Donor Management
          Drag & Drop
          Electronic Payments
          Electronic Signature
          Email Management
          Email Reminders
          Email Templates
          Employee Management
          Employee Scheduling
          Equipment Management
          Equipment Tracking
          Estimating
          Facility Scheduling
          File Storage
          Fleet Management
          For Lawn Care
          For Nonprofits
          For Plumbing Industry
          Franchise Intranet
          Fundraising Management
          GPS
          Inspection Management
          Interaction Tracking
          International Moves
          Inventory Control
          Inventory Management
          Inventory Tracking
          Invoice Management
          Job Management
          Job Scheduling
          Job Tracking
          Lead Management
          Local Moves
          Location Tracking
          LTL/Shared Truckload
          Maintenance Scheduling
          Member Database
          Military/GSA Moves
          Mobile Alerts
          Mobile App
          Mobile Giving
          Mobile Payments
          Mobile Signature Capture
          Multi-Location
          Online Booking
          Online Giving
          Online Store
          Online Time Clock
          Payment Collection in the Field
          Payment Processing
          Photo Capture
          Preventive Maintenance
          Purchase Order Management
          QuickBooks Integration
          Quotes/Estimates
          Real-Time Data
          Real-Time Monitoring
          Real-Time Notifications
          Real-Time Reporting
          Real-time Scheduling
          Real-Time Updates
          Receipt Management
          Recurring Appointments
          Recurring/Subscription Billing
          Reporting/Analytics
          Reporting & Statistics
          Room Booking
          Route Management
          Route Optimization
          Routing
          Scheduling
          Search/Filter
          Service History
          SMS Messaging
          Status Tracking
          Storage Management
          Summary Reports
          Task Scheduling
          Team Calendars
          Technician Management
          Third-Party Integrations
          Time & Expense Tracking
          Time Tracking
          Workflow Management
          Work History
          Work Order Creation
          Work Order Management

        Vonigo Integrations

        QuickBooks Online
        QuickBooks Online
        authorize.net
        authorize.net
        Google Calendar
        Google Calendar
        Google Analytics 360
        Google Analytics 360
        8x8 Contact Center
        8x8 Contact Center
        RingCX
        RingCX

        See all 8 integrations

        Vonigo User Reviews

        Overall Rating

        4.5

        Ratings Breakdown

        5

        70%

        4

        23%

        3

        4%

        2

        0%

        1

        4%

        Secondary Ratings

        Ease of Use

        4.2

        Value for money

        4.6

        Customer support

        4.6

        Functionality

        4.4

        Eduardo's profile

        Eduardo E.

        Verified reviewer

        Consumer Services

        2-10 employees

        Used daily for less than 6 months

        Review source

        Reviewed September 2020

        Three month experience

        5

        Ratings Breakdown

        4
        Ease of use
        5
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        I have been using Vonigo for three months now and as with any new platform you need to learn the specifics to be able to leverage the full platform benefits. I am really happy with the interconnections it has with other systems we use like Quickbooks or Authorize.net for credit card transactions. The best part has been their support team, they always reply fast to my questions and if it is too complicated they will prepare small video tutorials for me.
        Cons:
        There is always room for improvement and simplification and the team is open to hearing the ideas and implementing some of them

        Read More

        BY

        Brian Y.

        Verified reviewer

        Legal Services

        11-50 employees

        Used daily for more than 2 years

        Review source

        Reviewed January 2026

        Service and Fundraising Coordination in one place.

        5

        I use Vonigo to organize fundraising coordination/time-lengths/Donor information, It's useful for juggling multiple projects and schedules running all at one without making a mess of operations.

        Ratings Breakdown

        5
        Ease of use
        5
        Functionality
        icon
        Pros:
        I like to look at donor history, the campaign file, and the schedule all together because it shakes up my day to be running between three different pieces of software just so I can do my follow up.
        Cons:
        There are a few buggy things from time to time that mess with workflow consistency, and some places in the system feel less intuitive when trying to set up new campaigns or entering time.

        Read More

        JL

        Jodi L.

        Verified reviewer

        Veterinary

        201-500 employees

        Used daily for less than 2 years

        Review source

        Reviewed September 2024

        Extreme Poor Quality and needs major development to be an effective tool.

        1

        Poor. I hate this application and I cannot wait until I no longer have to use it for The Dog Wizard franchise. It was a poor decision to select a system like this over a dog based functional system like Gingr.

        Ratings Breakdown

        1
        Ease of use
        1
        Value for money
        1
        Customer support
        1
        Functionality
        icon
        Pros:
        There is little that I have found in terms of this system that I can complement. It may be the way my franchise has installed the product. But in general; the only thing that I can say is a positive about the system is the separation of leads and clients.
        Cons:
        I’ll be prudent and limit my list to the top 10 things: 1. Too many screens to navigate and click through to work in this product. 2. Reports do no reconcile and tell a congruent story - sales should be sale should be sales - report to report they do not reconcile with the same numbers. 3. The time it takes to book a commited lead to a client including appointment and labels. It’s like it was developed in 1990 not 2024. Remember DOS? That’s the feel with a slightly better looking not functioning UI. 4. The pay system is difficult to understand and look up client history 5. The system does not easily track franchise royalty payments vs total sales for franchisee experience. 6. The system support is slow and disjointed. It lacks accountability and SLAs to fix and repair defects timely. 7. The training and “flexibility” of the system just leads to inconsistent use and too many “ways” of working that causes the unreconciled data. 8. The calendar view of the system is hard to read in terms of dates in time of appointments what looks like a 3-4 appointment can really be 330-430. You shouldn’t have to open up each appt to get the real details. 9. The app functionality is way too different from the UI and it’s like using a completely different experience. 10. This is not the last but least scenario; the administration layers of users is too few. There needs to be developed role based access between admin and user. This is critical for a system to function. Never have I not had a system with some layer of management function.

        Reasons for switching to Vonigo

        It was suppose to be an “upgrade”. There isn’t one franchisee that is happy with the change out of hundreds

        Read More

        MM

        Mariia M.

        Verified reviewer

        Transportation/ Trucking/ Railroad

        2-10 employees

        Used daily for free trial

        Review source

        Reviewed January 2026

        Just a review)

        4

        Ratings Breakdown

        4
        Ease of use
        4
        Customer support
        4
        Functionality
        icon
        Pros:
        Was quite quick to understand how to operate and integrate into the system. Took me about several minutes
        Cons:
        I did not find major problems while using the app. May be will have more answers if I use it more. Let’s see

        Read More

        SW

        Sawyer W.

        Verified reviewer

        Automotive

        11-50 employees

        Used daily for less than 2 years

        Review source

        Reviewed May 2019

        Completely Custom Solution!!

        5

        Ratings Breakdown

        4
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        We've been working hard over the last year to focus in on our customers' booking experience. By working closely with Vonigo's API and developers, we've been able to create something really special on the front-end that our whole team is proud of. On the back-end, Vonigo has a powerful skeleton that is ZIP/Postal code centric. It allows us to go as granular or high level as we want with our day to day zoning and pricing, which is something we leverage differently in each city. The developers, and managers at Vonigo also have our best interests in mind. In under 2 months with Vonigo I was getting the opportunity to give feedback to C-level executives within the company, and truly felt heard. That is something special that you don't see with many companies at all. All-in-all, the custom solution, and attention to detail from the Vonigo team have caused our conversion rates to go way up. This will enable us to soon be moving to a completely online sales funnel. Vonigo is truly at the heart of our franchisee experience, and we're thrilled to have found a partnership that we can see true longevity in.
        Cons:
        Vonigo has a lot of customization and configurability, because it is designed to fit into so many different industries / types of businesses. That being said it is definitely geared towards quote based service companies. As a flat-rate pricing / timing service company we feel that a lot of the features within Vonigo are rendered obsolete, and are more hurdles to our back-end booking / navigation processes than anything else. Furthermore, a lot of Vonigo's additional features seem a bit better on paper than they are in reality. We still have not found a way to seriously integrate their payment features (poor user experience when paying in person, again, it is more designed for quote-based online invoices), or time tracking features (not as robust as we need), and need to leverage 3rd party applications to handle these two essential things. For Vonigo to be truly all-in-one I feel that these features still need a lot more attention (which they are aware of and working on).

        Read More

        WF

        Walt F.

        Verified reviewer

        Retail

        2-10 employees

        Used daily for more than 2 years

        Review source

        Reviewed October 2021

        What happened to VOnigo?!

        3

        I think my relationship with Vonigo is almost over. We have over 800 stores and it's pretty likely that many of them are experiencing the same issues. When I survey store managers and directors on our Intranet, many of them are using a different product now. I will have to look into that.

        Ratings Breakdown

        3
        Ease of use
        3
        Value for money
        1
        Customer support
        3
        Functionality
        icon
        Pros:
        The Pros of the software used to outweigh the cons. It used to be a great tool for us to screen and schedule our donation pickups. Now it's just so glitchy and things just stop working ever once in a while and technical support is just about non-existent now. That wasn't always the case.
        Cons:
        Again, it used to be fine. It seems like they either got bought out, changed management style or the tech support department is under staffed due to covid? Whenever I need tech support now, first they try to tell me there isn't an issue, then they tell me is not fixable, then when I really get firm with them , suddenly they are able to fix it. I sympathize with covid labor shortages but if that's what's going on, I would rather hear, "Be patient, we are working on it..." than, "There's nothing we can do to fix the problem we suddenly created!"

        Reasons for choosing Vonigo

        Better interface and usability at the time.

        Read More

        VR

        Verified
        Reviewer

        Consumer Services

        11-50 employees

        Used daily for less than 2 years

        Review source

        Reviewed November 2020

        Continues to work for a nationwide business.

        4

        Ratings Breakdown

        4
        Ease of use
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        The support team is always accessible and can speak with a real person most times of the day for any issues we had. It also helped manage and pull sales, profit, booking reports from all our franchisee units across the country. It also provided us with a booking/calendar integration system for customers to book slots only when our mobile service vans were available. It also allowed us to create promo codes on-the-fly to be used on our website immediately after creation. The list of features goes on, but we are continuing to use their service everyday.
        Cons:
        It is pricey, and there are some bugs that have caused us to lose sales, however, all issues were eventually remedied after escalation to a manager.

        Reasons for choosing Vonigo

        It was a Canadian company, and we like to support local.

        Read More

        DJ

        Darlene J.

        Verified reviewer

        11-50 employees

        Used daily for less than 2 years

        Review source

        Reviewed February 2018

        This software is a great match for my business with new and recurring appointments.

        5

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Functionality
        icon
        Pros:
        The multiple ways to do client lookups that works quickly. enter the phone number while the phone is ringing and by the time you say hello you know who is calling.
        Cons:
        Employee scheduling is a manual process that does not allow for recurring start/end times and days working. Each day must be entered manually, tedious.

        Read More

        CH

        Courteney H.

        Verified reviewer

        Consumer Services

        11-50 employees

        Used daily for less than 2 years

        Review source

        Reviewed March 2019

        Vonigo Review

        5

        My experience has been great. The support team goes above and beyond if I ever have any questions.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        I like the fact that it is simple and easy to use. The support team is superb.
        Cons:
        Right now, it doesn't integrate with Google calendar.

        Read More

        TS

        Timothy S.

        Verified reviewer

        Facilities Services

        11-50 employees

        Used daily for less than 12 months

        Review source

        Reviewed March 2019

        Vonigo

        5

        We're launching a franchise system. Without a software like Vonigo, I'm not sure how we could do it.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        The features are endless. It's really robust.
        Cons:
        No cons really. It's just a lot to learn.

        Read More

        Showing 1 - 10 of 79 Reviews

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