1 million+ businesses helped. Get advice
Get Free Advice
Home

/

ITSM Software

/

Atera vs Desk Manager

Updated January 27, 2026

Atera vs Desk Manager: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$129.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Problem Management
5.0
For MSPs
4.82
Real-Time Updates
4.82
See All
Workflow Management
4.80
Support Ticket Tracking
4.79
Support Ticket Management
4.74
See All
Integrations
AnyDesk
AnyDesk
Ninite Pro
Ninite Pro
Acronis Cyber Backup
Acronis Cyber Backup
See All
Telegram
Telegram
Discord
Discord
WhatsApp
WhatsApp
See All
Pros / Cons
  • The Intune portion of the product also helps us save money by sending the app to every employee instead of someone having to physically download it onto each machine.
  • To get into the machine I first must choose the computer, then click the "connect" button, then click an additional pop-up to enter the remote desktop, which is frustrating when I'm under a deadline.
Read more
  • Interface with quickbooks that saves me time
Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
4.6/ 5
4.6/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.9/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad