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Guru vs Luigi's Box

Updated January 9, 2026

Guru vs Luigi's Box: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
SSL Security
5.0
Knowledge Management
4.90
Knowledge Base Management
4.89
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Fuzzy Search
5.0
Website Personalization
5.0
Search/Filter
4.97
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Integrations
Freshdesk
Freshdesk
Kustomer
Kustomer
Google Drive
Google Drive
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SAP Commerce Cloud
SAP Commerce Cloud
Wix
Wix
Squarespace
Squarespace
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Pros / Cons
  • By being readily available and easily accessible with a clear set of "access" to each level of employee Guru has become - in my opinion - a staple for any business that requires a specific set of skill that is easily discussed, shared and utilized to better assist the consumers it serves and the client that relies on it.
  • The search functionality when there are many cards within an organization is typically extremely lackluster.
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  • luigi’s box plugged into our shop in a single afternoon, and its self-learning autocomplete, semantic ranking, and cross-sell widgets immediately surfaced the most relevant products, guiding shoppers from query to checkout with almost no manual tuning.
  • We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for.
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Ease-of-Use
4.8/ 5
4.8/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5
4.6/ 5
Customer Support
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5
Functionality
4.8/ 5
4.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad