JIRA Service Management vs Pulseway: Which is best for you?

Jira Service Management and the Atlassian suite of cloud products provide great value for money for an ecosystem of tools which is rich in features and provide many capabilities such as, ITSM in Jira Service Manage, asset management, project management, agile and scrum features within Jira Software.

It's also a pity that we Admins always get to see the content of spaces, because in the HR team we want to have onboarding/offboarding tasks but some of them are confidential and we can't risk having IT or Tech members reading it.

The mobile app is a real lifesaver, I can check alerts or even reboot the system and push updates when I am out of the office.

The tools are unreliable, the pricing is rigid and always increasing, and the customer service disappears once they have what they want.