1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Help Desk Software

/

Jitbit Helpdesk vs Supremo Remote Desktop

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Updated January 5, 2026

Jitbit Helpdesk vs Supremo Remote Desktop : Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 products
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$29.00

per month

$109.00

per year

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
See All
Data Import/Export
4.79
Remote Access/Control
4.73
Performance Metrics
4.70
See All
Integrations
Trello
Trello
Bitbucket
Bitbucket
Google Drive
Google Drive
See All
See All
Pros / Cons
  • itbit Helpdesk has a focused and immediate form of reaching to clients and offering responses to the challenges they face.
  • It provides a clean, user-friendly experience and we use it as our service portal for all the teams I manage.
Read more
  • I've been using Supremo for a few years now, and I really like the simple and clean interface.
  • It can't handle multiple monitors at the host end, so sometimes you have to ask the host user to move windows from one monitor to another.
Read more
Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.8/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.7/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad