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LiveChat vs Slack

Updated February 9, 2026

LiveChat vs Slack: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$24.00

per month

$8.75

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Top Rated
  Features
Visual Analytics
5.0
Real-Time Chat
5.0
Multi-Language
4.88
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Group Management
4.90
Group Messaging
4.87
Chat/Messaging
4.85
See All
Integrations
Benchmark Email
Benchmark Email
Grasshopper
Grasshopper
LeadSquared
LeadSquared
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Any.do
Any.do
Betterworks
Betterworks
Hootsuite
Hootsuite
See All
Pros / Cons
  • We like using LiveChat because it offers online access to a team both via various devices, which ensures we can respond to clients on the move.
  • The system disconnects on its own without any warning, incoming client chat requests are not notified, and messages are missed entirely.
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  • It allows for sharing of documents, links, doing a hurdle, and screen sharing and all those other essential things important in a semi professional environment.
  • I hate it when I receive a call and I don't have my earphones connected. If I answer the call directly, I find that many times the earphones are not recognized, and usually I need to restart Slack to make my earphones recognizable. When you have an important call, that sucks.
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Ease-of-Use
4.6/ 5
4.6/ 5
Value for Money
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
4.4/ 5
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad