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Josh P.
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Beds24 vs Guesty: Which is best for you?
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Features
- I did had to build quite a bit of software layered around Beds24 to get the functionality I needed that they do not have, such as a customer portal where customers can register, sign a legal agreement, and a check-in app to distribute key codes. But no complaints there, the API from Beds24 is top notch.
- I will also say that their help system is a limiting homegrown solution where you cannot properly attach URLs or any image attachments, it's not really what one expects for 2025 style support, making the process of getting help cumbersome and difficult.
- All in one place - we use various features/addons from advanvced analytics to dynamic pricing and most recently the guesty shield program, which works effectively and gives us a piece of mind with each booking.
- Even with the accounting modules set up, I'm unable to make changes to commission payments if we've struck undue deal with an agent, or even change the booking source at all after entering a reservation.
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Recommendations
