Campspot 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Campspot

4.6

(89)

Pricing

Pricing available upon request

About Campspot

Campspot is a cloud-based campground management and reservation system. It is designed for RV parks, family campgrounds, glamping resorts, multi-property groups, festivals, municipal parks, marinas, and more throughout the United States and Canada.

Created by park owners for park owners, this platform allows administrative users to book more online reservations with ease in real-time while driving additional revenue through advanced features. Campers also love the modern and intuitive online booking interface.

A proprietary grid optimization algorithm automatically eliminates reservation gaps to get the most out of each campsite. Dynamic pricing suggests real-time rate increases based on bookings. The optional site lock feature allows guests to lock their desired site for an extra fee — generating additional revenue for parks while increasing guest satisfaction.

Other revenue-driving and time-saving features include housekeeping, contactless check-in with electronic signature technology, point of sale management, recurring guest billing, flexible business rules, automated reporting, customized interactive maps, and more. Campspot is also backed by unlimited customer...

Campspot Screenshots

Campspot Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Campspot Features

Popular features found in Campground Management
Guest Check-in/Check-out
Online Reservations
Point of Sale (POS)
Rental Management
Site Maps
Site Reservation Management
More features of Campspot
Access Controls/Permissions
Accounting
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Availability Indicator
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Calendar Management
Channel Management
Contact Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Dynamic Pricing
Electronic Payments
Email Marketing
Email Templates
Employee Management
Event Scheduling
Front Desk Management
Geographic Maps
Group Reservations
Guest Communications
Historical Reporting
Housekeeping Management
Inventory Management
Invoice Management
Mobile Access
Multi-Location
Multi-Property
Online Booking
Payment Processing
Promotions Management
Rate Management
Ratings/Reviews
Real-Time Data
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Reservations Management
Revenue Management
Room Booking
SMS Messaging
Template Management
Third Party Booking
Third-Party Integrations
Transaction History
Utility Billing
Website Integration

Campspot Integrations

Unifocus

Mailchimp

RoverPass

Vrbo

HubSpot Marketing Hub

HubSpot Content Hub

Campspot User Reviews

Overall Rating

4.6

Ratings Breakdown

74%

17%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.6

Functionality

4.3

Greta B.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Maximize Revenue!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Less staff training time because the software is intuitive to use - Ability to have a lot of business rules set up - Lock in fees are boosting our revenue! - The ability to have all our marketing photos shown with their unit. - Golf carts and other ancillary accounts shown in the flow through has brought up revenue substantially since we started using Campspot. - Automated grid moving which allows staff to focus on other things - I really like the heat maps and the advanced reservation reprots that they have which show real time per unit site night information and site night revenue. From an operations stand point this is really helpful in making decisions!

Cons:

Campspot is a relatively new software company, so there have been a couple small bumps along the way. But their responsiveness and willingness to make the software better for the user/staff as well as the consumer far outweigh any cons.

Christy H.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

We Love Campspot

It has been great; highly recommend to any campground/park, big or small

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, developed just for campgrounds unlike a lot of other systems, super support staff; it has been a lifesaver for us and my only regret is not joining sooner than we did!

Cons:

Would like to be able to alter some features to support our cancellation policies with regard to weekly and monthly rentals; would like to be able to create our own reports.

Reasons for choosing Campspot

Better pricing and functionality and price point hard to beat

Reasons for switching to Campspot

We needed something more up to date and cloud based with better functions and support

Becky P.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Campspot customer service sadly no longer exists

Our campground has used Campsot for 5.5 years. Support was great for the first few years, and we were really happy with the software and customer service, but over the last 2 years especially it has declined completely, to almost zero support. It has been a shock for us and our staff, and quite nerve wracking not having assistance when needed. On average when we email the support line it is a 5-7 day response time and then if we get a response it is barely helpful, and the thread is dropped by the support team, with no proper answers or follow up. As a small business when we need support it is critical to our business as all our bookings flow through Campspot. We are beyond disappointed and shocked with the lack of customer service. The price of Campspot keeps going up but the value keeps going down. We don't need that much customer service as we are quite familiar with the software, so feel we don't ask for much so it is disappointing and unsettling.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Easy to use software for our campground (85 sites), online bookings relatively simple for guest use. Staff find it easy, simple learning curve.

Cons:

Customer service is terrible, 5-7 day response time, if we do get a response, it is not complete/helpful, and we have to draft same question/emails again. We have lost trust in Campspot that if we need help or assistance with any kind of set up, issues, it won't be there for us. The price goes up every year and the customer service (which we really need only a few times/year) has declined completely. We pay thousands/year for this software and the value is no longer there for us with this lack of support. We don't need support often, just with our seasonal set up, and this year especially we have been ghosted when we have reached out with some basic set up questions.

Vendor Response

Thank you for taking the time to share such thoughtful feedback and for being a Campspot customer for more than five years. We truly appreciate your partnership. We’re sorry that your recent support experiences have felt slow or incomplete. We know how critical timely, clear assistance is, especially when your seasonal setup and daily bookings depend on our platform. Feeling uncertain about support is frustrating, and it’s not the experience we want for any campground. We’re glad the software continues to work well for your guests and staff. At the same time, your feedback about response times, follow-up, and overall value is important, and we’re actively working to strengthen our support experience. We’d welcome the chance to better understand your recent requests and ensure your questions are fully addressed. If you’re open to it, please reach out to marketing@campspot.com so we can follow up directly.

Replied February 2026

Sally S.

Verified reviewer

Hospitality

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed January 2026

Poor customer service and websites

Poor. The above description pretty much sums up my dealing/non-dealing with Campspot. That was after calling the Wautauga Dam campground directly. Of course, no one answered there and their voicemail was full.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pretty pictures with views of the water, pavement, trees, picnic tables, water faucet, campers, and motorhomes.

Cons:

2 different Campspot maps showing different availability. When I called I was transferred to a live person, only to get another recording.

Natalie R.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2024

CampSpot reviewed

I enjoy using CampSpot and it has made management of my Camp more seamless. I can easily view and adjust bookings or add new options/pricing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to manage bookings and has great integrations and other features. Glad they have a training database and certification program

Cons:

It takes a bit of learning and can be difficult to set up on your own without doing quite a bit of digging/learning. Customer service/support can also be lacking at times. Customers sometimes have difficulty understanding how to book by site instead of entering in their whole group at once when searching for dates

Reasons for choosing Campspot

It made more sense for our users and they didn’t have as many customization options/features

Jon C.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Good for small campgrounds, not so great for larger ones

The Sales process seemed expedited and we were warned many times that "if we didn't sign soon, we might not be able to get implemented for awhile". Now I think that's because some of the items we found during (and after) implementation would have perhaps caused us to make a different decision.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the online booking guest user experience and being able to add photos and descriptions to our various site types. I also like the ability for guests to book add ons to their reservation, and I like the Site Optimization and Dynamic Pricing on the Administrative/back end.

Cons:

We cannot add more than one guest to a reservation without using user-defined fields within the Reservation. This doesn't create a Customer Profile for them which causes us several problems. We can't add a membership to their account because they don't have one. They can't charge to a site because they weren't the primary person who made the reservation, don't have a Customer Profile, and don't have a Credit Card on file. We aren't a family campground and many of our reservations are friends who need their own accounts. We can't add a Customer Profile manually. Because we cannot enter additional guest information into the Reservation, it was suggested that we use one of the user-defined fields to capture this. For online bookings, this is done during the check-in process, which only goes out 24 hours before arrival. We have over 100 sites.. Which means we have to review ALL of them 24 hours before they arrive. Holiday weekends we're sold out, and it's a lot of work to do to prepare. Although still a pain, if we could capture this at the time of booking instead of at the time of check it, at least we would have it a little earlier. So, my ask here is that user-defined questions be allowed to be asked at the time of booking and not just check-in.

Reasons for switching to Campspot

We had heard good things about the software and wanted to take advantage of the dynamic pricing options.

Verified

Reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Doesn't live up to the hype, too many glitches.

Not good. I don't recommend them at all. Far too many glitches, pass the buck onto you customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When it works, it's fine. Not outstanding, but fine. It'll get the job done for now but don't expect anything outstanding.

Cons:

It has too many glitches that pop up every couple of months. If you contact support, they'll give you answers that you've already provided, stating that you've already done what they suggested in emails before their lame solution, answering emails, plus sending them four videos. They do not understand English very well. I've become increasingly frustrated with their low reading comprehension. I wouldn't recommend them. I'm switching to a more reliable software that has been around for far longer and has a better rating. The rating here is not trustworthy, given my experience dealing with them over the past two years. Their idea is "It's cool!", not what will work best for those who use it daily for their work.

Vendor Response

Thank you for taking the time to share your honest feedback. We’re sorry to hear about the frustrations you've experienced and the negative impact they've had on your business. It’s clear from your review that we’ve fallen short in several key areas. That’s not the experience we aim to deliver, and we regret that you felt unheard and unsupported throughout the process. We deeply value the input of users like you, especially when it highlights where we need to improve. Your comments about communication, issue resolution, and the frequency of technical glitches are being shared directly with our product and support teams to help us address these gaps with urgency and care. If you're open to it, we’d appreciate the opportunity to connect one last time—just to ensure we’ve captured all the context and can use your experience to make meaningful improvements for others. - Gabby Quarantiello, VP Partner Success support@campspot.com

Replied July 2025

Mar E.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Great customer service!

I appreciate the great people that are always there willing to help! It makes it all worth while! Customer is top notch in my opinion.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the way the system is easy to learn and operate. It’s also easy for people booking online. They do seem to be working on new features all the time. The customer service has been amazing! They have been so helpful every time I can’t figure something out in my own!

Cons:

I do wish they would add a feature list where you see all the options to enter number of adults, children and pets, all visible in a row. It would save a lot of asking later and people then being upset because there is a fee for pets. Also a drag and drop feature on the grid would be super helpful.

Wendy B.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Unfortunately would not recommend.

Campspot started out fine with needed improvements etc. Then the improvements became more important than the actual maintenance on the program. The system slowed to the point we replaced all of our computers to no avail after support blamed our internet provider and history. We even had the internet provider come out and check our system which was fine. After we gave notice we were moving to another company they decided we really were having issues they needed to address. But it was too little to late (about a year).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The zip code finder and I honestly can’t think of anything else.

Cons:

The speed and the way it recalculated the rates unasked. The inability to check out guests when they left was very inconvenient as you couldn’t re-rent the site. Every problem was blamed on internet history. Also lost the ability to even search for prior guest by the time we left.

Diane G.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

New to the Campground Management and Love Campspot