Campspot 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Campspot

4.6

(88)

Pricing

Pricing available upon request

About Campspot

Campspot is a cloud-based campground management and reservation system. It is designed for RV parks, family campgrounds, glamping resorts, multi-property groups, festivals, municipal parks, marinas, and more throughout the United States and Canada.

Created by park owners for park owners, this platform allows administrative users to book more online reservations with ease in real-time while driving additional revenue through advanced features. Campers also love the modern and intuitive online booking interface.

A proprietary grid optimization algorithm automatically eliminates reservation gaps to get the most out of each campsite. Dynamic pricing suggests real-time rate increases based on bookings. The optional site lock feature allows guests to lock their desired site for an extra fee — generating additional revenue for parks while increasing guest satisfaction.

Other revenue-driving and time-saving features include housekeeping, contactless check-in with electronic signature technology, point of sale management, recurring guest billing, flexible business rules, automated reporting, customized interactive maps, and more. Campspot is also backed by unlimited customer...

Campspot Screenshots

Campspot Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Campspot Features

Popular features found in Campground Management
Guest Check-in/Check-out
Online Reservations
Point of Sale (POS)
Rental Management
Site Maps
Site Reservation Management
More features of Campspot
Access Controls/Permissions
Accounting
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Availability Indicator
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Calendar Management
Channel Management
Contact Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Dynamic Pricing
Electronic Payments
Email Marketing
Email Templates
Employee Management
Event Scheduling
Geographic Maps
Group Reservations
Guest Communications
Historical Reporting
Inventory Management
Invoice Management
Mobile Access
Multi-Location
Online Booking
Payment Processing
Promotions Management
Rate Management
Ratings/Reviews
Real-Time Data
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Reservations Management
Revenue Management
Room Booking
SMS Messaging
Template Management
Third Party Booking
Third-Party Integrations
Transaction History
Utility Billing
Website Integration

Campspot Integrations

Unifocus

Mailchimp

RoverPass

Vrbo

HubSpot Marketing Hub

HubSpot CMS Hub

Campspot User Reviews

Overall Rating

4.6

Ratings Breakdown

75%

17%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.7

Functionality

4.3

Greta B.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Maximize Revenue!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Less staff training time because the software is intuitive to use - Ability to have a lot of business rules set up - Lock in fees are boosting our revenue! - The ability to have all our marketing photos shown with their unit. - Golf carts and other ancillary accounts shown in the flow through has brought up revenue substantially since we started using Campspot. - Automated grid moving which allows staff to focus on other things - I really like the heat maps and the advanced reservation reprots that they have which show real time per unit site night information and site night revenue. From an operations stand point this is really helpful in making decisions!

Cons:

Campspot is a relatively new software company, so there have been a couple small bumps along the way. But their responsiveness and willingness to make the software better for the user/staff as well as the consumer far outweigh any cons.

Christy H.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

We Love Campspot

It has been great; highly recommend to any campground/park, big or small

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, developed just for campgrounds unlike a lot of other systems, super support staff; it has been a lifesaver for us and my only regret is not joining sooner than we did!

Cons:

Would like to be able to alter some features to support our cancellation policies with regard to weekly and monthly rentals; would like to be able to create our own reports.

Reasons for choosing Campspot

Better pricing and functionality and price point hard to beat

Reasons for switching to Campspot

We needed something more up to date and cloud based with better functions and support

Verified

Reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Doesn't live up to the hype, too many glitches.

Not good. I don't recommend them at all. Far too many glitches, pass the buck onto you customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When it works, it's fine. Not outstanding, but fine. It'll get the job done for now but don't expect anything outstanding.

Cons:

It has too many glitches that pop up every couple of months. If you contact support, they'll give you answers that you've already provided, stating that you've already done what they suggested in emails before their lame solution, answering emails, plus sending them four videos. They do not understand English very well. I've become increasingly frustrated with their low reading comprehension. I wouldn't recommend them. I'm switching to a more reliable software that has been around for far longer and has a better rating. The rating here is not trustworthy, given my experience dealing with them over the past two years. Their idea is "It's cool!", not what will work best for those who use it daily for their work.

Vendor Response

Thank you for taking the time to share your honest feedback. We’re sorry to hear about the frustrations you've experienced and the negative impact they've had on your business. It’s clear from your review that we’ve fallen short in several key areas. That’s not the experience we aim to deliver, and we regret that you felt unheard and unsupported throughout the process. We deeply value the input of users like you, especially when it highlights where we need to improve. Your comments about communication, issue resolution, and the frequency of technical glitches are being shared directly with our product and support teams to help us address these gaps with urgency and care. If you're open to it, we’d appreciate the opportunity to connect one last time—just to ensure we’ve captured all the context and can use your experience to make meaningful improvements for others. - Gabby Quarantiello, VP Partner Success support@campspot.com

Replied July 2025

Natalie R.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2024

CampSpot reviewed

I enjoy using CampSpot and it has made management of my Camp more seamless. I can easily view and adjust bookings or add new options/pricing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to manage bookings and has great integrations and other features. Glad they have a training database and certification program

Cons:

It takes a bit of learning and can be difficult to set up on your own without doing quite a bit of digging/learning. Customer service/support can also be lacking at times. Customers sometimes have difficulty understanding how to book by site instead of entering in their whole group at once when searching for dates

Reasons for choosing Campspot

It made more sense for our users and they didn’t have as many customization options/features

Gregory P.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

Superb Online Reservation System

My experience with Campspot has been excellent. Overall, the software is easy to use, and their customer support is second to none.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I made the decision to switch to Campspot after almost 20 years of using another reservation system. Campspot had a number of features that were not available nor integrated into the reservation system I currently used. I had excellent assistance during conversion and the database from my old system was easily brought into Campspot.

Cons:

I think that the reservation cancellation process is confusing in terms of how to return money to customers.

Reasons for choosing Campspot

Campspot had everything that I felt was lacking in my current reservation system. It also had the management reports that I felt were necessary to run my business. The online reservation of sites and the ability to cancel these sites by customers was also important. This has decreased my telephone time by at least 50%.

Reasons for switching to Campspot

It lacked visual online availability status which forced customers to call us regarding sites they wished to reserve. Billing for sites reserved was also done manually in a separate program.

Brent G.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

Critical Campground Management Software that Maximizes profitability.

Outstanding! This program has been a HUGE game changer for our business in terms of efficiency and profitability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The search feature to locate the needs of the guest along with add-on sales feature.

Cons:

Technical issues when the program does not allow processing of reservations, especially at high peak check in and phone times.

Reasons for choosing Campspot

The ease of use and add-on features, plus the lock fee which basically pays for the program.

Reasons for switching to Campspot

Innovative sales techniques and easy guest interface, plus the innovative features to manage the property.

Jon C.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Good for small campgrounds, not so great for larger ones

The Sales process seemed expedited and we were warned many times that "if we didn't sign soon, we might not be able to get implemented for awhile". Now I think that's because some of the items we found during (and after) implementation would have perhaps caused us to make a different decision.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the online booking guest user experience and being able to add photos and descriptions to our various site types. I also like the ability for guests to book add ons to their reservation, and I like the Site Optimization and Dynamic Pricing on the Administrative/back end.

Cons:

We cannot add more than one guest to a reservation without using user-defined fields within the Reservation. This doesn't create a Customer Profile for them which causes us several problems. We can't add a membership to their account because they don't have one. They can't charge to a site because they weren't the primary person who made the reservation, don't have a Customer Profile, and don't have a Credit Card on file. We aren't a family campground and many of our reservations are friends who need their own accounts. We can't add a Customer Profile manually. Because we cannot enter additional guest information into the Reservation, it was suggested that we use one of the user-defined fields to capture this. For online bookings, this is done during the check-in process, which only goes out 24 hours before arrival. We have over 100 sites.. Which means we have to review ALL of them 24 hours before they arrive. Holiday weekends we're sold out, and it's a lot of work to do to prepare. Although still a pain, if we could capture this at the time of booking instead of at the time of check it, at least we would have it a little earlier. So, my ask here is that user-defined questions be allowed to be asked at the time of booking and not just check-in.

Reasons for switching to Campspot

We had heard good things about the software and wanted to take advantage of the dynamic pricing options.

Mar E.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Great customer service!

I appreciate the great people that are always there willing to help! It makes it all worth while! Customer is top notch in my opinion.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the way the system is easy to learn and operate. It’s also easy for people booking online. They do seem to be working on new features all the time. The customer service has been amazing! They have been so helpful every time I can’t figure something out in my own!

Cons:

I do wish they would add a feature list where you see all the options to enter number of adults, children and pets, all visible in a row. It would save a lot of asking later and people then being upset because there is a fee for pets. Also a drag and drop feature on the grid would be super helpful.

Wendy B.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Unfortunately would not recommend.

Campspot started out fine with needed improvements etc. Then the improvements became more important than the actual maintenance on the program. The system slowed to the point we replaced all of our computers to no avail after support blamed our internet provider and history. We even had the internet provider come out and check our system which was fine. After we gave notice we were moving to another company they decided we really were having issues they needed to address. But it was too little to late (about a year).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The zip code finder and I honestly can’t think of anything else.

Cons:

The speed and the way it recalculated the rates unasked. The inability to check out guests when they left was very inconvenient as you couldn’t re-rent the site. Every problem was blamed on internet history. Also lost the ability to even search for prior guest by the time we left.

Timothy K.

Verified reviewer

Hospitality

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed August 2024

Very pleased

Very good. What wasn't provided, we were able to work out through combining multiple reports

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Complete monitoring of every aspect of our RV park's interaction with guests.

Cons:

I did not find the ability to Access payment information, including guest name, amount, unit #, dates and status of completion of payment, for each payment made, in csv format, for import into QuickBooks, within Campspot's program.

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