Hostaway 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hostaway

4.8

(1482)

Pricing

Pricing available upon request

About Hostaway

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Grow your business, manage all reservations, automate guest communication, sync listings across channels like Airbnb and Vrbo, and boost direct bookings from one unified platform, saving you up to 60 minutes per reservation.

What You Can Do With Hostaway:
*Grow and manage bookings across major channels (Airbnb, Vrbo, Booking.com, Google)
*Real-time sync on availability, pricing, and calendars across all connected channels.
*Manage all reservations and conversations in one unified inbox.
*Automate 93% of repetitive guest communication with AI Replies.
*Increase earnings by 25%+ with Dynamic Pricing.
*Track performance with advanced reporting and insights.
*Self-serve Owner Portals and automated statements for professional, transparent owner reporting
*Connect your 200+ tools through powerful integrations.
*Create or connect your own direct booking website to cut OTA commissions

Everything works together, so you don’t have t...

Hostaway Screenshots

Hostaway Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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Hostaway Features

Popular features found in Channel Management
Calendar Management
Campaign Management
Data Synchronization
Dynamic Pricing
Incentive Management
Lead Management
Multi-Channel Distribution
Order Management
Partner Portal
Pipeline Management
More features of Hostaway
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Availability Indicator
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Booking Notes
Built-in Accounting
Calendar Sync
Catering Management
Channel Analytics
Channel Management
Collaboration Tools
Commission Management
Communication Management
Contact Management
Content Management
Credit Card Processing
CRM
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Discount Management
Document Management
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Email Templates
Employee Management
Event Calendar
Expense Tracking
Extended Stay
Financial Management
For Hospitality Industry
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Check-in/Check-out
Guest Communications
Guest Experience Management
Guest Tracking
Housekeeping Management
Inbox Management
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Listing Management
Loyalty Program
Maintenance Management
Maintenance Scheduling
Marketing Automation
Marketing Management
Mobile Access
Mobile App
Multi-Channel Campaigns
Multi-Channel Management
Multi-Channel Marketing
Multi-Channel Sync
Multi-Currency
Multi-Language
Multi-Location
Multi-Property
Occupancy Management
Online Booking
Online Payments
Opportunity Management
Owner Portal
Owner Statements
Partner Management
Payment Processing
Performance Metrics
Point of Sale (POS)
Price/Margin Management
Promotions Management
Property Database
Property Management
Rate Management
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Referral Management
Reminders
Reporting/Analytics
Reporting & Statistics
Reservations Management
Restriction Management
Revenue Management
Reviews Management
Role-Based Permissions
Room Booking
Room Inventory
Sales Reports
Search/Filter
Short/Long Term Rental
Single Property
SMS Messaging
Spa/Activity Management
Task Management
Tax Management
Template Management
Tenant Portal
Tenant Screening
Third Party Booking
Third-Party Integrations
Transaction History
User Management
Website Integration
Website Management
Workflow Management
Work Order Management

Hostaway Integrations

Stripe

Integration rated 4.6 from 216 reviews

PriceLabs

Integration rated 4.8 from 192 reviews

Vrbo

Integration rated 4.1 from 81 reviews

Turno

Integration rated 4.5 from 38 reviews

Breezeway

Integration rated 4.7 from 18 reviews

Beyond

Integration rated 4.6 from 15 reviews

See all 51 integrations

Hostaway User Reviews

Overall Rating

4.8

Ratings Breakdown

86%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.7

Functionality

4.6

Hazel S.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2026

Definitely recommend the HostAway onboarding process!

Quick, effortless, and functional! This platform covers everything you think to properly manage your rentals!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] was a fantastic help with the HostAway onboarding process. He made sure to explain everything perfectly, answered all of my questions, and made the process as seamless as possible. We are now up and running successfully with [sensitive content hidden] to thank!

Cons:

We’ve had a flawless experience with Hostaway and truly have zero negatives to report overall win!!!!

Midori B.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

[sensitive content hidden] rules! 5 stars!

The interface could use a little refreshing, it's clunky at times. But generally very comprehensive and impressive as an umbrella, all-inclusive service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service ([sensitive content hidden]) is the best! Always patient and educational. The issue I was having wasn't even a Hostaway problem, it was a browser issue - nevertheless he was very patient in trouble shooting what I thought was a complete disaster. But he saved the day, like steering a ship out of a storm into a safe harbor. Making it all right again. Whew!

Cons:

Though the customer service reps are excellent, it might be an idea to hire more - so that the wait times aren't as lengthy. Having said that, if you can invest the time, I've never had an issue that the reps couldn't handle. (Just need more of them!)

Reasons for switching to Hostaway

Believed Hostaway would be better for more OTA channels.

Evan K.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 2 years

Review source

Reviewed May 2024

Excellent knowledge and very helpful

Positive. I like the fact that I can call and get support usually in the same day.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] helped me figure out the financials section and correct many errors that I had with my listings to make sure to run accurate financial reports.

Cons:

It is a little expensive and there have been a few growing pains with the constant upgrading and changing of the software. Financials were a challenge for me as a I am not an accountant/bookkeeper. The email replies to issues are often not helpful or successful. Usually need to schedule or make a phone call or the issue remains unsolved for weeks in waiting for replies, etc..

Dean N.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

Incredible Support and Knowledge base learning

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

orking with [sensitive content hidden] from HostAway has been nothing short of exceptional. From the very first session, it was clear that she not only knows the platform inside and out but also genuinely cares about helping clients understand it at a deeper level. [sensitive content hidden] training approach is both insightful and engaging — she breaks down complex processes into simple, relatable analogies that make learning effortless. She never rushes through topics and always ensures full understanding before moving on, which made the entire onboarding experience smooth, productive, and even enjoyable. Her depth of knowledge, patience, and professionalism truly stand out. Every question was met with a clear, confident answer backed by practical, real-world examples that instantly connected the dots. She provided not just information, but valuable insights and best practices that will help us operate more efficiently long after the onboarding is complete. [sensitive content hidden] embodies what every onboarding specialist should be — knowledgeable, approachable, and genuinely invested in her client’s success. Her positive energy and structured approach turned what could have been an overwhelming process into a seamless, empowering experience. If there were a rating higher than five stars, [sensitive content hidden] deserves it. HostAway is incredibly fortunate to have her on their team — she represents the platform’s excellence in the best possible way.

Reasons for switching to Hostaway

Integration and ease of use ..

Jennifer R.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Great customer service for financial questions

[sensitive content hidden] at Hostaway thoughtfully explains what I need to understand to enable me to use the owner statement tools.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Hostaway is mostly user friendly and if I do need help I can reach a customer support person to help me.

Cons:

I least like the disconnect between Hostaway and the OTAs. When I think something is active and find out it is not.

Reasons for choosing Hostaway

I was offered a low onboarding fee and onboarding specialist. I was told that Hostaway was working on AI integration which was important to me.

Reasons for switching to Hostaway

I outgrew Hospitable and needed more features.

Rad R.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 12 months

Review source

Reviewed February 2026

Customer Support sessions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Yen was really knowledgeable of all the technical aspects needed to trouble shoot any issues I had with my hostaway account.

Cons:

In General the long wait times when calling to get a rep on the phone. Most of the time I wait about an hour or more.

Reasons for choosing Hostaway

Just had the best features, and customer service as well less issues.

Reasons for switching to Hostaway

Guesty was super unreliable, lots of bugs horrible customer service, and didn't have a lot of features, especially to hostaway.

Amanda C.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Great service!

Onboarding was kind of a disaster but now that I am understanding the system more it’s ok because I can figure stuff out myself

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Y3n was very helpful and knowledgeable. Answered my questions with ease! He was happy to help with anything I needed

Cons:

Hold time was a little longer than I preferred. But once someone answers my questions we’re quickly answered.

Reasons for choosing Hostaway

Seemed like a good choice after doing a walk through

Reasons for switching to Hostaway

No enough detail to meet my needs on the back end

Bella H.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Thanks [sensitive content hidden]!

Perfect! Thanks for your help with this issue I was facing. I highly recommend Hostaway because of this

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really excellent help from [sensitive content hidden] sorting out my calendar and pricing, made a huge difference and Im really grateful!

Cons:

[sensitive content hidden] was helpful, friendly and professional and helped me to understand something complicated. Im now better able to run my business

Mandi M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

[sensitive content hidden] had a good support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer suppport was fast and simple. I get replies for my challenges from Damion. I really like to manage my properties via system

Cons:

At the moment I don't have any complains about the system. I just need to learn more about the options to manage properties

Verified

Reviewer

Information Technology and Services

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed December 2025

Useful but a bit tricky to get started

Overall my experience with Hostaway was ok. It does help with managing multiple properties and automating some tasks, but it took me a while to get used to the platform. Some things work well, some things are a bit confusing or slow, so I would say its useful but not perfect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Hostaway is that it puts a lot of tools in one place. Managing listings, calenders, and messages across different booking platforms is convenient, and the automation features help reduce some of the manual work. The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property.

Cons:

What I liked least about Hostaway is that it can be a bit confusing to set up at first, the interface sometimes feels clunky and not very intuitive. Also some of the features dont always work like I expected, and customer support can be slow to respond at times.

Showing 1 - 10 of 1482 Reviews

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