Octorate 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Octorate

4.0

(33)

Pricing

Starting at $30.00 per month

About Octorate

Octorate lets users connect the system to Google Hotel Ads, TripAdvisor, and Trivago. The software allows firms to manage online rankings to improve their visibility. The PMS includes a channel manager that lets users manage multiple distribution channels, including OTAs, metasearch engines, GDS/IDS portals, wholesalers, direct reservations, and more.

Octorate helps hotels increase reservations and optimize advertising investments. It also suits properties of all sizes and types, from small apartments to large hotels. The platform uses artificial intelligence and machine learning for its revenue management system and predictive business intelligence feature.

The PMS offers users a customizable dashboard to monitor property performance, and it also evaluates property rates to assign the rooms. The operating system enables firms to create a hospitality website with Octorate Booking Engine EVO and customize it to fit their needs.

Octorate Screenshots

Octorate Pricing and Plans

Starting price: $30.00 per month

Free Trial

Free Version

Basic

$30.00

per feature, per month

No plan information available

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Octorate Features

Popular features found in Property Management
Commercial Properties
Communication Management
Contact Management
Document Management
For Residential
Listing Management
Online Payments
Rent Collection
Rent Tracking
Tax Management
Tenant Tracking
Work Order Management
More features of Octorate
Access Controls/Permissions
Accounting
Activities Booking
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
API
Availability Indicator
Availability Management
Bed Management
Billing & Invoicing
Billing Rate Management
Booking Management
Booking Notes
Calendar Management
Calendar Sync
Campaign Management
Channel Analytics
Channel Management
Client Portal
Collaboration Tools
Commission Management
Competitive Analysis
Contact Database
Content Management
Contract/License Management
Credit Card Processing
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Synchronization
Demand Forecasting
Discount Management
Document Storage
Dorms
Drag & Drop
Dynamic Pricing
Electronic Payments
Email Management
Email Marketing
Email Templates
Event Calendar
Event Scheduling
Extended Stay
For Hospitality Industry
For Hostel/Dorm Managers
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Geographic Maps
Group Reservations
Guest Check-in/Check-out
Guest Communications
Guest Experience Management
Housekeeping Management
Inbox Management
Incentive Management
Inventory Control
Inventory Management
Invoice Management
KPI Monitoring
Lead Management
Marketing Automation
Mobile Access
Multi-Channel Campaigns
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Channel Sync
Multi-Currency
Multi-Language
Multi-Location
Multi-Property
Occupancy Management
Online Booking
Online Reservations
Opportunity Management
Order Management
Owner Statements
Partner Management
Partner Portal
Payment Processing
Performance Metrics
Point of Sale (POS)
Price/Margin Management
Price Optimization
Private Rooms
Promotions Management
Property Database
Property Management
Rate Management
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring/Subscription Billing
Reminders
Rental Management
Reporting/Analytics
Reporting & Statistics
Reputation Management
Reservations Management
Restriction Management
Revenue Management
Reviews Management
Room Availability Schedule
Room Booking
Room Inventory
Sales Reports
Search/Filter
Self Check-In/Check-Out
Short/Long Term Rental
Single Property
Site Maps
Site Reservation Management
SMS Messaging
Social Media Integration
Spa/Activity Management
Task Management
Template Management
Third Party Booking
Third-Party Integrations
Transaction History
User Management
Website Integration
Website Management
Workflow Management

Octorate Integrations

Stripe Billing

Stripe

Zapier

Octorate User Reviews

Overall Rating

4.0

Ratings Breakdown

67%

15%

Secondary Ratings

Ease of Use

4.0

Value for money

3.9

Customer support

3.7

Functionality

4.1

Sabri O.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Best App ever to manage your B&B

I work with that app for about 9 years now. They’re flexible and always helpful when I needed some support. I had a look around and couldn’t find another party that offers the same services at a reasonable price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It totally changed my life! Very easy to work with. Reliable and stable Very good back office and support Price/quality just perfect

Cons:

Nothing There isn’t anything I dislike actually

Reasons for choosing Octorate

Right pricing for a very good and stable tool. Team is reactive, flexible and gentle

Verified

Reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Lots to complain about

If I didn't need the Italian based features I would never have chosen them and if I could get the same features with a different company I would ditch them in a second. Unfortunately, they have a stereotypical Italian lack of customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a sensible, logical, and visually efficient system that would be perfect if it actually worked as well as it ought to. As an Italian company they also provide support for reporting to the Italian authorities and electronic receipts and other features specific to this country, which is a huge time saver.

Cons:

Well, lots of it doesn't work as it should and it's difficult to get help. Their documentation is often outdated, not translated, or simply doesn't work. The big issue, which has been stated here before, is that their support is terrible. I'll ask multiple questions that only get partially answered after days, and sometimes weeks - some questions have never been answered and I've simply given up asking. We also had connectivity issues at the start which lead to overbookings and price discrepancies. After almost 9 hours that we weren't responded to for this emergency we suspended our own listing on Hostelworld to contain the damage. They deny any responsibility saying that they jumped right on the problem (actually after 9 hours I jumped on it and it took them another week with us unable to receive any reservations). Despite the loss of revenue, the amount of time and aggravation and stress all the issues caused they would never think to even offer 1 cent of a discount as a way to show that our experience isn't normal. Unfortunately, this is typical customer service in Italy and culturally they just don't think anything is their responsibility. We have 2 or 3 channels that remain unconnected. We have a handful of unanswered questions and every few days another support issue. However, they are so slow to respond, and so incomplete with their responses, that you don't want to overload them with issues. So you basically just give up and accept it for what it is.

Reasons for choosing Octorate

Italian ISTAT reporting, multiple property support, and police notification reports.

Immanuel H.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Disastrous Experience – No Support, Broken Promises, and Terrible service.

I’ve been a customer of Octorate for years, and I’ve never experienced such an unprofessional and damaging process as I have over the past 6+ weeks. If you need anything beyond their basic default setup, look elsewhere. I’m now migrating to a different provider just to stop losing money. This entire experience was frustrating, avoidable, and completely unacceptable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Basic channel manager functionality works – syncing availability and bookings between OTAs like Booking.com and Airbnb is generally reliable.

Cons:

Total lack of support and accountability – I was constantly ignored or misinformed for weeks, with no clear resolution or ownership from the team. Chaotic communication – I dealt with multiple people, none of whom followed through, and often contradicted each other. False promises – I was repeatedly told something would be delivered “tomorrow” or “soon,” and it never was. Terrible booking widgets – Outdated, clunky design that doesn’t belong on a modern website. No working examples – They couldn’t show a single attractive website using their system, which says a lot. Wasted time and lost money – Over 6 weeks lost, during peak season, simply trying to get basic API access.

Reasons for choosing Octorate

I originally chose Octorate because it seemed like an all-in-one solution — channel manager, booking engine, and website tools. All this in theory.

Stefano N.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Best Channel Manager Ever

Events calendar clearly visible Link to What's App Connection to fiscal recorder Link to billing and so on....

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A simple, intuitive channel manager that has developed in a surprising way in recent years, maintaining advantageous prices on other similar products. Calendar function to mark events, spectacular Booking Engine and many functions to facilitate the view of the Hosts. Excellent relationship via email / phone with Customer Care where the same person who knows you and your problems always answers you. Excellent email / phone relationship for sales, always available. 100% recommended.

Cons:

There is nothing to improve, the Channel is evolving daily. With each new implementation they warn you and have great video tutorials explaining the new feature!

Alessandro F.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

The best " vale x money" Channel manager

We have a very good Experience with Octorate. We are satisfied and we reccomend this software!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vale x money. This Channel manager is actually one of the best "vale x money" software in hotellerie and touristic location. We have been using it for 9 years with success in our hotel. It includes also a simple but useful PMS x small hotels, B&B and apartments. Very easy to use. Supports a lot of OTAs.

Cons:

The only weakness of this software, in its previous release, was, sometimes (happened few times in 8 years...) processing overload which caused slowness in updating rates and availability. But recently, with the new release, this problem disappeared.

Alfredo V.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

Unsynchronized channels and Overbookings everyday

My day by day with this PMS was the worst experience ever. I checked my bookings manually every 5h to ensure that overbooking was not happening. Sometimes a room was sold in my booking engine and Booking at the same time. I supposed that synchronisation was slow. After a few weeks I discover that sometime a full room was sold again. A full room! A room that was full weeks ago suddenly was opened again in booking or my website. And the system said availability=0, but it was available to be booked. I had to mark as “maintenance” a room every time it was full, because it was the only way to stop sales.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cheap. We decided to start working with this PMS because it was cheap, and the salesman promised us to customize the PMS for our needs. We started using it and every time we report a bug (not an improvement, just a bug) it remains unsolved forever. Of course improvements never was done.

Cons:

PMS interface is the worst ever. Difficult to use in PC, impossible to use in mobile. Booking engine doesn't work properly in mobile. I've to write more than 200 code lines in HTML, CSS and JavaScript to make it the basic to work. I reported the problems and they never solved it. Unsynchronized channels and Overbookings every day. System sells independently of the number of rooms available. It created overbookings every day.

Reasons for choosing Octorate

Because of the price and the customization the salesman promised us. It's 10 times cheaper. They make us an offer for a yearly subscription. Big mistake, 3 month later we was looking for a new PMS.

Reasons for switching to Octorate

Cloudbeds is expensive but works propertly. The only think that I don't recommend in Cloudbeds is the Booking Engine. I need more than 1,000 code lines in HTML, CSS and JavaScript to make it the basic to work.

Fares I.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2023

excellent start thanks to the sales, terrible and frustrating reality thanks to the assistance

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy initial setup, very well done graphics

Cons:

In 2 years of use I have encountered an infinite number of problems, I fear it will be a long list. Really absent assistance, it is very difficult to contact them. I had to delay a €2000 quote for 9 hours for a technician to answer for a problem that needs 2 clicks to fix (unfortunately i'm not an expert). there is no phone number to call and therefore you will waste a lot of time with a bot. problems with the automatic connection with the police to communicate the names of the guests, so never trust any automatic synchronization, never ever. Octorate will respond: it's not our problem. by the way, if you don't understand something in the setup period, where the great sellers are online, you have to pay extra to get explanations

Vendor Response

Dear user, We regret to hear about your dissatisfaction and would like to clarify some points from your review. Firstly, it is important to emphasize that the figure of 2000€ you mentioned does not correspond to the rates practiced by Octorate. Our training offer includes a variable number of free setup calls depending on the size of your facilities, as well as numerous free materials such as webinars, video tutorials, and articles. Regarding assistance, we want to reassure you that support is included in your subscription and you can contact us at any time, 7 days a week. Your statement about the lack of a phone number is not correct; our number can be easily found online. Concerning the synchronization issues, we invite you to provide us with your ID to investigate your problems and resolve them as quickly as possible. Kind regards, The Octorate Team

Replied January 2024

Toboganes D.

Verified reviewer

Hospitality

11-50 employees

Used other for less than 6 months

Review source

Reviewed November 2018

The worst in every way

We have been trying to implement Octorate software for 4 months, however when we understood it was not the best decision we made, we no longer have the money back. What disappointment

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Unfortunately two things captivated us, the user iterface seemed the correct one and the price. But when we used it we began to think, ¨we had made a mistake hire Octorate¨, why, it did not have a great development. Your experience is like the programs or user interfaces 1998, very badly designed.

Cons:

THE experience with Octorate has not been the best. 1.Our experience with the software to get ideas, booking.com is our best reference, Octorate only handles texts to show users or guests the characteristics of the rooms, it is absurd to create a text platform when time ago it is graphic and icons to make the experience of the host more pleasant. 2. The second is the tools they have to remove or put the photos that describe the room, the manual tells you can do it, the technical support continues telling you the same thing and finally does not work and you lose hours and days of work, worst. 3.Finally, the payment gateway, they tell us that they will end up with a client and will continue with our implementation of payments, lies, delays. They make you waste your time.

Daniel T.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Octorate - simply the best

I'm an Octorate's user from around 4/5 years , it has always respected my needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, intuitive , immediate and fast.

Cons:

ABSOLUTELY NOTHING. OCTORATE HAS ALWAYS SATISFIED MY NEEDS.

ROCÍO S.

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2019

DEFRAUDENT!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing to add. Everything was wrong with them

Cons:

i've been working with this Channel Manager for four months, during this period problems didn't stop growing! It is really difficult to contact them by telephon, you can try it for days and days. They have created so many overbookings from the begining, as they didn't make the connections properly with the main booking platforms. They didn't help me with any of these problems and even more I have lost clients because of the issues. Also, I have received reservations which they were not even to my apartments! This has caused me an economic loss. And trust me: THEY NEVER TAKE THEIR RESPONSABILITIES! In several invoices they charged me more than what I should have paid, and they have spent four months to refond it. In my opinion Octorate is an incomptent company, that does not take care of their clients, and irresponsible, that does not assume their mistakes.

Showing 1 - 10 of 33 Reviews

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