SiteMinder vs Update247: Which is best for you?

SiteMinder has been a useful tool for managing our online distribution. While it covers the essential features well, there are areas that could benefit from improvement, such as more advanced reporting and a more intuitive user interface

Now we have 12 hotels on it and CONSTANT overbookings from every channel - their support is just terrible, each single instance they copy paste their response (basically blaming each single individual channel) and completely washing their hands of any fault.

We received double bookings with our properties for the first few weeks after we signed up to UPdate247 plus we are still waiting on a refund for webiste subscriptions by them which we cancelled a few months prior to discontinuing with them.