Centrical 2026: Benefits, Features & Pricing

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Overview
Screenshots
Top Alternatives Preview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Centrical

4.4

(8)

Pricing

Pricing available upon request

About Centrical

Centrical believes the frontline employee experience has the power to transform your business. That’s why our mission is to connect every part of the employee experience and make every moment actionable in a way that inspires and guides the success and growth of every individual.
What makes us different:
• Engaged: Centrical keeps employees inspired to do great work, motivated to grow, and connected to their team and company by gamifying performance, driving continuous learning and recognizing and rewarding success.
• Guided: Like a fitness tracker for work, Centrical brings out the best in every employee by providing clear goals, visibility into progress, and continuous personalized guidance and support to keep them performing at their best.
• Personalized: Every part of our lives is personalized, and we have come to expect it. Centrical creates a personalized experience to meet the expectations of today’s employee.
• Unified: We connect every part of the employee experience and make every moment actionable. Learning responds to performance, coaching responds to trends and employee feedback, and because of that, everything is better together.

Founded in 2013, Centrical serves...

Centrical Screenshots

Centrical Pricing and Plans

Starting price: $0.01

Free Trial

Free Version

Basic

$0.01

No plan information available

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Centrical Features

Popular features found in Sales Enablement
Collaboration Tools
Content Library
CRM Integration
Email Management
Engagement Tracking
Lead Scoring
Performance Management
Process/Workflow Automation
Sales Planning
More features of Centrical
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Assessment Management
Asynchronous Learning
Badge Management
Benchmarking
Built-in Course Authoring
Campaign Management
Chat/Messaging
Communication Management
Content Management
Contest Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard Creation
Data Import/Export
Employee Engagement
Employee Onboarding
Employee Recognition
Employee Reward Programs
Feedback Management
For Sales Teams/Organizations
For Training/Education
Gamification
Goal Management
Goal Setting/Tracking
Interactive Content
Leaderboards
Learning Management
Learning Paths/Tracks
Microlearning
Mobile Access
Negative Feedback Management
Offboarding
Onboarding
Performance Metrics
Personalization
Progress Tracking
Pulse Surveys
Question Library
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Real-Time Updates
Recommendations
Reporting/Analytics
Reporting & Statistics
Rewards Management
Sales Onboarding & Training
Search/Filter
Self-paced Learning
Single Sign On
Surveys & Feedback
Third-Party Integrations
Training Management
Visual Analytics

Centrical Integrations

Zendesk Suite

Confluence

Microsoft SharePoint

Salesforce Sales Cloud

Verint Workforce Management

Jive

See all 13 integrations

Centrical User Reviews

Overall Rating

4.4

Ratings Breakdown

75%

13%

Secondary Ratings

Ease of Use

4.6

Value for money

5.0

Customer support

5.0

Functionality

4.6

Have you used Centrical and would like to share your experience with others?

Verified

Reviewer

Consumer Services

10000+ employees

Used other for more than 2 years

Review source

Reviewed April 2021

Smooth performance management

Very good experience with a great company. I suggest to use the software in all the environment where production performance have to be monitored and shared real-time with the agents

Ratings Breakdown

Ease of use

Functionality

Pros:

My company implemented the software as a stream of a performance management program (I was in the project management team). I have found very good professionals from GamEffective side that helped us configure and customize the tool with great availability. The tool is smooth and allows our people to monitor their production performance

Cons:

Interface is sometimes "too minimal". That is not always good, since it seems quite reductive in some cases

Verified

Reviewer

Internet

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed October 2021

An effective and easy-to-use tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Our onboarding was flawless and supported by a great agent from GE to show us how we can adapt the software - Easy-to-use and actually engaging for our sales team - We ran already a couple of successful trainings with stronger results than usually

Cons:

Interface could have some more functionalities, e.g. a modular approach to show less (for better intuitiveness) or more (for the full picture) information.

Thomas A.

Alternative Medicine

51-200 employees

Used daily for less than 6 months

Review source

Reviewed March 2017

Lives up to its promise

We worked with GE on our call center getting our agents to learn a new product line. Their customer success team is amazing and helped us get up and running in under 4 weeks. Their content experts were very professional and helped us with best practices on making our training more approachable, cutting it down to a series of short sessions so it could be learned by agents on the job while doing their daily tasks. After this success we implemented their product across our sales teams also and they've been loving the platform. This is really a product that makes an impact

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great analytics Integrates seamlessly with salesforce and Zendesk Really drives performance

Cons:

Graphics are a little outdated

Judy B.

Financial Services

51-200 employees

Used unspecified for less than 12 months

Review source

Reviewed April 2017

An effective tool that truly engages employees

Gameffective's platform brought a new spirit and really changed the oldschool training in our company. We wanted to freshen up our learning materials and find interesting ways to train new employees, so we reached out to Gameffective about their learning solution. I was surprised to see how much our employees loved the platform and how motivated they were to pass the training. Gameffective's team has always been there for us, up for new ideas and happy to answer question or solve problems if necessary.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Alex T.

Verified reviewer

Telecommunications

10000+ employees

Used weekly for less than 6 months

Review source

Reviewed October 2018

Great knowledge embedding and learning tool

Ratings Breakdown

Ease of use

Functionality

Pros:

It does what it sets out to do - gamification of learning. It drove a behaviour change due to points being assigned to learning and application of skills.

Cons:

It can be inconsistent with reliability. This occurs when using it for a module - the app doesn’t display the information or a video correctly. Causes you to close and reopen the app