Insightful 2026: Benefits, Features & Pricing

Hi Rosserbert, Clear data has a way of cutting through uncertainty, especially when conversations about performance need to stay objective. Having a consistent view of productive and idle time during scheduled hours gives teams a solid reference point and helps replace assumptions with something concrete. The adjustment period you mentioned is a fair one. Aligning on how the data should be read takes some initial effort, but once that framework is established, the insights tend to stay reliable and useful over the long term. Thanks for sharing what led you to choose Insightful over other tools. Keeping things straightforward, effective, and easy to adopt is something we continue to prioritise. Best regards, The Insightful Team

Replied February 2026

Hi Nolan, Thank you for sharing such thoughtful feedback. It’s great to hear that Insightful is helping you keep a close eye on workload and step in before burnout becomes a risk. This is precisely what we strive to provide and it’s encouraging to know it’s making a difference for you and your team. We appreciate your note about native integrations as well. Expanding our ecosystem, including HR and payroll platforms like Employment Hero, is something we’re actively pursuing, and feedback like yours helps us prioritize what matters most. We’re glad your overall experience has been a positive one, and we’re here anytime you’d like to share more or need support. Best regards, The Insightful Team

Replied December 2025

Hi Carlos, Thanks for taking the time to review Insightful. We’re glad the setup process and the utilization and activity views are working well for you and providing clear insights at a glance. Your note about the productivity categorization screens feeling confusing and unintuitive is super important to us. We’d love to hear more detail about what feels unclear so we can better understand the improvements we could make to make your day to day with Insightful seamless. Best regards, The Insightful Team

Replied January 2026

Hi Deepak, Thank you for sharing your experience with Insightful: We really appreciate it. It’s great to hear that the time tracking, screenshots, and manual time entry features are working well for you and that the level of detail stands out compared to other tools. Your feedback about the time reset after midnight is very helpful. We’re passing this along to our development team as part of ongoing improvements, and our support team is always available if you’d like help reviewing your setup. Best regards, The Insightful Team

Replied January 2026

Hi Che', Getting started should feel straightforward, so we’re sorry that the account creation process felt more difficult than expected. Once the account is in place, things are designed to move smoothly, and we want that early experience to feel simple and reassuring. If you reach out, our team would be more than happy to help you get your account created and give you a flying start with Insightful. We’re here to support you as you get familiar with the system and answer any questions along the way. Best regards, The Insightful Team

Replied February 2026

Hi Ali, Thanks for sharing your thoughts here. It’s great to hear that Insightful has helped bring more clarity to workloads and made coordination across your team easier. Thats certainly what we aim for. Your note about reporting flexibility is helpful feedback, our dev team has heard it and is looking at ways to expand customization so organizations can dig deeper into the data that matters most to them. In the meantime - please feel free to reach out should you need any support - our team is always happy to lend a hand. Best regards, The Insightful Team

Replied January 2026