OnShift 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews

Overview

OnShift

3.9

(14)

Pricing

Pricing available upon request

About OnShift

OnShift’s next-generation Employee Scheduling software and services transform the relationship between healthcare organizations and their workers with an innovative approach to reducing turnover, decreasing costs and improving quality of care.

OnShift Screenshots

OnShift Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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OnShift Features

Popular features found in Employee Scheduling
Alerts/Notifications
Attendance Management
Calendar Management
Employee Management
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Schedule Distribution
Self Service Portal
Shift Swapping
Timesheet Management
More features of OnShift
Access Controls/Permissions
Alerts/Escalation
Applicant Tracking
Approval Process Control
Attendance Tracking
Automated Scheduling
Communication Management
Compliance Management
Customizable Reports
Customizable Templates
Document Management
Electronic Signature
Employee Database
Employee Scheduling
For Nursing Homes
Labor Cost Reporting
Labor Forecasting
Labor Management
Mobile Alerts
Onboarding
Overtime Calculation
Real-Time Data
Real-Time Notifications
Real-Time Updates
Reporting & Statistics
Role-Based Permissions
Scheduling
Shift Management
Shift Scheduling
Staff Management
Third-Party Integrations
Time & Attendance
User Management
Workflow Management

OnShift User Reviews

Overall Rating

3.9

Ratings Breakdown

57%

14%

Secondary Ratings

Ease of Use

3.9

Value for money

3.6

Customer support

3.6

Functionality

4.0

David A.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for free trial

Review source

Reviewed August 2021

It's A Good Human Resource Management Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is great, user friendly and easily integrated ted with other resources.

Cons:

I don't think there is any cons to the software while we were using it. We enjoyed it and will surely recommend it to clients

Mark G.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Premier staff schedule manager

great and i am happy we have this as it makes a Our employee scheduling an easier task.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Onshift is a plus in all categories from storage to scheduling messaging and managing employees attendance. Great report system also

Cons:

at time it can be hard to connect when attempting to use remotely

Dylan M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed January 2026

Customer Service Absent

I've been using OnShift Time for over three years. I recently hired a new administrator at one of my buildings and have been unable to add her as an admin in my system. After two weeks of calling, emailing, having one of my support tickets closed because "I hadn't been a customer since 2024", I finally got on the phone with someone who kept telling me that I didn't have any authority to do anything on the account because I wasn't listed as an administrator. I'm the owner of the company, I signed the contract with the OnShift, I've always had full control over my account, and I was staring at my own account with my name listed as the administrator as the tech support person told me over and over again that I would need to be listed as an admin to do anything. Absolutely unreal. I can never recommend this company to anyone after this.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrates well with my payroll software and allows me to easily handle time punches, reimbursements, and PTO.

Cons:

Clunky, not intuitive, easy to make a mistake that is difficult to fix and will keep showing its head over and over again even after you thought you fixed it. Customer service and tech support very difficult to get a hold of, and can rarely help when you do.

Jennifer M.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Employee software of the future, more than just schedules.

We implemented this software slowly and it has become a great tool. I would like to see it connected to our time clocks so that we can better track our hours and punches without having to take extra steps. As with anything new, there is a learning curve and a slow integration to make it cohesive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is much more to this software than meets the eye. We use it for shifts, schedules, bonuses, accountability and earned rewards. It is also a great communication tool for staff.

Cons:

As with any program, what it lacks or struggles with is do to user error or a missed step of an authorized user. Most issues will be generated by the users themselves and NOT the actual software or program.

Verified

Reviewer

Hospital & Health Care

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed February 2020

Great for complicated scheduling issues

We have been able to remove overtime from schedules and make it easy to send out notices for open shifts.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a great product for the complicated shifts that the healthcare industry generally have. Easy for the employees to access their schedule, as well as pickup shifts when they become available. Although there are a few quirks, overall it is a great tool.

Cons:

Administrator functions are limited. We cannot add an employee without reaching out to Customer Support, which slows down the process when there is a glitch with the integration to our HRIS system.

George K.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Could be better

Overall experience was okay it got the job done, and it had many good features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to add employees on the schedule, and rotations, send messages, post open shifts

Cons:

The mobile app was lacking, and not very useful to schedulers.

Amanda P.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed August 2021

OnShift Review

Ratings Breakdown

Ease of use

Functionality

Pros:

The best part of this software is the messaging part. It is easy to mass message and get info out quickly.

Cons:

The scheduling part of it, the reason we got it, just didnt work for us. We had a lot of issues and we use real time and the system doesnt work that way and it was just really hard to use and keep up with.

David S.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Review source

Reviewed March 2019

A great scheduling tool

OnShift keeps everyone on the same page and cancels out many excuses that people use when absent or tardy. Get this tool so your staff show up on time and ready to work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Onshift is a great app to help my staff know when they are scheduled to show up to work. It is most valuable when some staff are full-time and some part-time. I used to just print out the schedule and leave it out side my office. Now, every staff member gets alerts and reminders to come in to work. There are no more I forgot or I thought I was scheduled for tomorrow. All staff know when they are scheduled and expected to come in.

Cons:

Some times the messages take some time to get delivered to the recipient.

Deanna E.

Used daily for less than 12 months

Review source

Reviewed May 2017

Our transition to OnShift has been excellent, employees love it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The implementation team was outstanding. They are knowledgeable, available, take on extra work to ensure a smooth transition. They were great to work with as we first implemented OnShift, then had a payroll vendor change. They went into the new payroll software for us and actually wrote the report we need to transmit data to and from payroll and Onshift vs. just telling us how to write the report and then test it. Going above and beyond like that makes them a valued partner.

Daniella B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2020

Quick And easy communication with every employee

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How at a click of a button I can see my schedule any messages from my company I get rewards for my performance as well as I can request days or time off with a click of a button.

Cons:

Wish it would show more details on certain tabs.

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