PeopleKeep 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

PeopleKeep

4.5

(89)

Pricing

Starting at $75.00 per month

About PeopleKeep

PeopleKeep is the #1-rated health reimbursement arrangement administration software for small to medium organizations. We help thousands of employers reimburse employees tax-free for healthcare expenses, empowering employees to choose the products and services they actually want.

With our latest stipend administration software, you can choose to offer a wide variety of health, wellness, and remote work benefits options to make your overall benefits package more attractive and create equity among your employees.

If you're looking to boost your compensation package with a personalized health benefit, PeopleKeep’s combined software solutions and award-winning customer support are a great choice for organizations of any size.

PeopleKeep Screenshots

PeopleKeep Pricing and Plans

Starting price: $75.00 per month

Free Trial

Free Version

QSehra

$75.00

per month

Plan includes:

$150 One-Time Set up Fee
Document Review
Document Tracking
Employee Coverage
Expense Tracking
For Organizations With <50 Employees
HIPAA Compliant

Ichra

$75.00

per month

Plan includes:

$150 One-Time Set up Fee
Document Review
Document Tracking
Employee Coverage- Individual Policy
Expense Tracking
For Organizations of All Sizes
HIPAA Compliant

Gchra

$75.00

per month

Plan includes:

$150 One-Time Set up Fee
Document Review
Document Tracking
Employee Coverage- Groupl Policy
Expense Tracking
For Organizations of All Sizes
Group Health Plan
HIPAA Compliant

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PeopleKeep Features

Popular features found in Benefits Administration
ACA Reporting
Compliance Management
Deduction Management
Employee Benefits Administration
Employee Database
Health Insurance Administration
Payroll Management
Provider Management
Self Service Portal
More features of PeopleKeep
Activity Dashboard
Benefits Administration Outsourcing
Benefits Dashboard
Benefits Management
COBRA Administration
Data Import/Export
Document Management
Employee Onboarding
Employee Portal
FMLA Administration
HIPAA Compliant
Leave Tracking
Online Benefits Enrollment
Real-Time Reporting
Reminders
Reporting/Analytics
Sick Leave Tracking
Time Off Requests
Vacation/Leave Tracking

PeopleKeep User Reviews

Overall Rating

4.5

Ratings Breakdown

80%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.4

Functionality

4.5

Lisa H.

Verified reviewer

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

excellent benefit for employees

As a small business that cannot afford to offer healthcare to all my employees, we have turned to Peoplekeep as a solution. This allows us to help our employees pay for medical related expenses and ease their burden a bit. We are in our 6th month of using it and our employees are very thankful and excited that they get to be reimbursed for so many expenses. Some employees have even elected to have dental work done now that they know they can afford it with Peoplekeep reimbursement! That is rewarding for us, knowing we have helped take care of our employees in that way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very easy to use and navigate. There is always a person available to online chat with or call if you have questions. The turnaround time for any problems is really quick.

Cons:

I wish there was an app for iphones and droids instead of having to go online to access my account. As a user an app would be much easier to use. As an administrator of the policy, an app would allow me to assist my employees while away from my desk as well.

Vendor Response

Thanks for the great review! I appreciate you sharing your experience here, and it sounds like you¿ve really been able to help your employees with this benefit. I wanted to let you know that while we don¿t have a mobile app yet, our site is absolutely mobile friendly. You can access your account directly on your cell phone to make changes or approve reimbursements while you¿re away from the office.

Replied September 2018

Melissa P.

Verified reviewer

E-Learning

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

Fantastic software, awesome customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that I can quickly look up eligible expenses, submit expenses, and receive a timely response. If I ever need to provide more information, the request is very specific and I know what I have to do to have the request approved. The customer service via their chat is phenomenal.

Cons:

I only wish there was a way to submit one receipt/invoice with multiple reimbursement requests. For example, my husband and I went to the dentist at the same time. We paid together so there was one receipt. Instead of submitting the receipt once and dividing the expense up between the two of us, I had to submit it twice. Other than that, I have nothing to complain about!

Vendor Response

Hi Melissa. We're so glad you've had a smooth experience with the product and our service team. We love hearing new suggestions. We've shared your idea for splitting expenses in one upload with our product team. Keep your ideas coming!

Replied March 2019

John A.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed January 2026

All sales and no service

I would give it a poor grade. They created a system that is semi easy to use, but have no support after the sale.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to get set up, sales was lot of help in this process but then they have nothing to contribute afterward.

Cons:

There is very poor support after they get your sale. I had an immediate payroll issue and they refused to get on phone with me, they said it is their policy that you have to schedule a call and they had no availability for over a week but issue needed to be resolved in 48 hours or less. Major Failure!

Reasons for choosing PeopleKeep

it was the quickest to implement at a reasonable price, but price keeps going up significantly

Vendor Response

Hi John! We're sorry to hear that our support services haven't fully met your expectations. I've escalated your concerns to our customer success team lead, and someone will be following up with you soon. I hope we'll be able to better serve you in the near future!

Replied February 2026

Troy B.

Verified reviewer

Graphic Design

Used monthly for less than 2 years

Review source

Reviewed June 2018

Small business wanting to offer benefits to its employees

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The cost of administration has been great and the ability to offer to apply monies toward employee health costs has been a great benefit to be able to offer. Being a small company, it's not always feasible to offer a group health insurance plan and this is the next best thing. Most employees can get better insurance cheaper than if we were to provide a health plan so this is kind of the best of both worlds for a small business.

Cons:

Having more detail in the reports each month would be helpful. I realize there are HIPPA laws, but knowing when the claim was made would be helpful to make sure we're annotating in our records correctly. This is very helpful also in the Time-Off Request feature.

Vendor Response

Thanks for the review, Troy! We're happy that PeopleKeep makes offering benefits more affordable. I'll make sure your request for more detail in the reports gets to our product team, so we can help keep your records as accurate as possible. We'll follow up on this privately. Thanks again for the feedback, and let us know if you find anything else we could be doing better.

Replied June 2018

Steven M.

Verified reviewer

Law Practice

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed September 2018

PeopleKeep is worth your time and money

PeopleKeep is a customer-oriented service, and my experience as a customer has been extremely positive. I use the service primarily as a medical reimbursement system provided by my employer. When I submit a medical expense for reimbursement, it is generally approved within a few hours. If there is an issue with a submitted expense (usually my fault), a PeopleKeep representative contacts me and clearly provides the information I need to get the expense approved. I highly recommend PeopleKeep to any business seeking to provide this benefit to its employees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use PeopleKeep primarily as a medical expense reimbursement system provided by my employer. The software is simple to understand and user friendly.

Cons:

I've had no negative experiences with this software.

TERESA T.

Verified reviewer

Hospital & Health Care

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed December 2024

DO NOT RECOMMEND

Big mistake moving to PeopleKeep. Sales is very good and seem to be more knowledgeable than the support group.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great concept. However, very poor execution.

Cons:

Reporting is simple and easy to read. However, there is no way to input anything outside of the eligible monthly. We moved mid-year and that simple tech doesn't work for those employees that submit varying expenses each month. Support is terrible - quick to respond but they cannot do anything to assist. Unprofessional and argumentative at times.

Reasons for choosing PeopleKeep

Very good salesperson at PeopleKeep. Product knowledge and able to demonstrate ease of use.

Reasons for switching to PeopleKeep

Poor service and performance with Take Command. Reporting errors and extremely long remediation time periods.

Vendor Response

Hi Teresa! We're sorry to hear that our team and platform aren't meeting your expectations. However, we value you as our customer and we'd love another chance to help you and your employees with the issues you're experiencing. I'll escalate your concerns and comments to our customer support team, and he'll reach out to you shortly. We hope to be able to serve you again going forward!

Replied January 2025

Chris C.

Verified reviewer

Hospital & Health Care

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed October 2025

Redundant software and overpriced

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are no pros that I can think of, objectively, just a redundant company that offers very little value

Cons:

Customer service, price of service, a software company that will tell you anything to close the sale, then pull the rug from you, check Trustpilot reviews, just an all-around awful solution, and they hold you captive and do their best to make it impossible to cancel. I had to file a complaint with the FTC and dispute charges

Vendor Response

Hi Chris! We're sorry to hear that our services haven't fully met your expectations. I've escalated your concerns to our VP of Customer Experience, and someone will be following up with you soon. I hope we'll be able to better serve you in the near future!

Replied October 2025

Alex C.

Verified reviewer

Internet

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed September 2018

A great tool for managing personal and team health care costs.

PeopleKeep has provided my team an easy means of managing employee benefits. This tool has been immensely helpful as our business has transitioned from start up to scale up. PeopleKeep lets us give our team the benefits they want and deserve.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and straightforward. I can process personal claims quickly and effectively in a matter of minutes.

Cons:

Each claim requires a unique submission and documentation even if its a recurring expense.

Vendor Response

I¿m glad to hear that we¿ve helped you save time managing employee benefits! I did want to clarify one thing: healthcare insurance premiums are the most common type of recurring expense and only have to be submitted once every year.

Replied September 2018

Emily Anderson S.

Verified reviewer

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed June 2018

Perfect Health Benefit Platform for a Growing Business

PeopleKeep gave our company a unique way of offering health care benefits and allowed our employees to keep their own insurances.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Saves our company time and money! PeopleKeep allows employees to seamlessly add health reimbursements with the touch of a button. The platform is simple and very easy to use. The chat feature is helpful if you or your employee may have any additional questions. PeopleKeep also also allows me (the admin) to reimburse our monthly totals in less than 5 minutes.

Cons:

There is not one negative comment that I can say about this service. I absolutely love using this software!

Heather S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed January 2020

I love PeopleKeep

Since our company does not offer insurance, PeopleKeep is great because my company can offer me reimbursements for my medical expenses.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I love about PeopleKeep is they do exactly what they claim to do. My job doesn't have insurance benefits. PeopleKeep was offered as an incentive and it's great. I get reimbursed for my medical expenses and PeopleKeep does all the work for our company. It's HIPPA compliant, so my boss doesn't have to know about my medical history. Huge plus. And they make it super easy to make a claim. You simply answer a few questions and drag your receipts and that's it.

Cons:

So far there aren't any cons. The setup was a breeze. Using the service is a breeze. No cons to see here.

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