Sense 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Sense

4.7

(38)

Pricing

Pricing available upon request

About Sense

Sense is a hiring solution, which helps staffing agencies recruit, retain and redeploy candidates for small to large organizations by automating communication with applicants. It allows professionals to create custom hiring workflows and personalize the entire talent lifecycle from onboarding to redeployment.

The solution enables recruiters to create and send welcome messages, reminders, surveys, or videos to candidates via text or email. Sense helps agencies monitor applicant engagement in real-time and discover issues regarding retention/redeployment through behavioral patterns. It provides two-way texting functionality for recruiters, which lets users connect with candidates, and prepare and schedule one-on-one text messages using custom templates, emojis, GIFs and images.

Sense integrates with various third-party applicant tracking systems (ATS) such as Bullhorn, Adapt, JobDiva, eRecruit, PCRecruiter, and more. Support for the solution is provided via documentation and pricing is available on request.

Sense Screenshots

Sense Pricing and Plans

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Sense Features

Popular features found in Talent Management
Applicant Tracking
Background Screening
Compensation Management
Employee Management
Employee Profiles
Goal Setting/Tracking
HR Management
Self Service Portal
Training Management
More features of Sense
Candidate Management
For Staffing Agencies
Job Posting
Job Requisition
Onboarding
Recruitment Management
Reminders
Reporting/Analytics
Talent Management
Temporary Staffing

Sense Integrations

Oracle Taleo Cloud

TargetRecruit

UKG Pro

Workday Talent Management

ADP HR Assist

Bayard Bradford

See all 10 integrations

Sense User Reviews

Overall Rating

4.7

Ratings Breakdown

84%

11%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.7

Evan P.

Verified reviewer

Staffing and Recruiting

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

A great application for talent engagement!

Through Sense we have two solid far-reaching goals that this program is helping. The first is to improve the overall process for our consultants. Essentially working to make sure our consultants have constant communication, know the status of their assignments, and make sure we look out for them after the contract. The second goal is to increase the amount of people that want to come back with us. Both of these goals have been helped by this tool. Making sure we establish best practices through automated messages both to our internal team and to our consultants has helped identify potential satisfaction issues, and keep them involved beyond just the assignment.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I have worked with Sense for over a year now and there are many pros about this product overall. Before getting into the nitty-gritty of how the tool works, I want to praise the development and support of this product. My company has many ideas of how we want Sense to work, how to improve it, and how to have it match our ideas. The whole Sense team has been stellar to say the least. I personally appreciate how quickly they turn things around, give us realistic timelines, and keep us in the loop with any changes coming down the pipe. That being said here is what I like the most; - The ease of use – this is a very intuitive application - It is easy to create good content for our contractors and establish communication plans. - I said the same thing above, but the customer service (specifically Cameron Rau) is stellar. - There is a quick turnaround time for any updates, changes, and questions I have - This has helped us immensely with ensuring our customer / contractors have up to date communication, answer FAQs, and directions for where to go with questions. - This has improved our communication best practices, both internally and externally.

Cons:

Obviously nothing is perfect and there is always room for improvement. While the ease of use is a really big pro for me, I do personally feel options can be a bit limited. Sense works great for all the instances where a cookie cutter type of communication package works (which is about 90% of our consultants). However, not every person falls into the standard consultant, and I need to have completely separate communications, that are tracked separately and counted separately from the rest of our consultants. So comparing performance between these groups is rather difficult and time consuming. I do know this was a big block of text, but I do want to reiterate that this isn’t a huge or glaring issue, just something to deal with.

Christy D.

Verified reviewer

Staffing and Recruiting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Effective tool, always improving, amazing support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I truly enjoy the ability to build out journeys and find all the ways we can reach out customers. We've really enhanced our candidate relationship management with Sense and look forward to building out so many more journeys for all segments of our audiences.

Cons:

The ONLY con was the software was rather limited in the beginning but was perfect for what we initially wanted to accomplish, which was check-in and NPS emails. However, we've wanted to move our more robust email marketing efforts to Sense. It has been accomplished but was a bit of a challenge. With all of that said, Sense continues to enhance and will be able to accommodate more communications needs.

Reasons for switching to Sense

Our main need when looking into Sense was NPS surveys. We were sending out surveys manually through SurveyMonkey. It was an undertaking trying to track when assignments ended and began. With Sense, we're able to let the tool do the leg work as well as keep a healthy cadence.

Verified

Reviewer

Staffing and Recruiting

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed June 2023

Choose another automation product!

We initially had some good experience with Sense, but the last 1-2 years it's continued to go downhill. I think there is definitely a need for an automation tool in this industry but Sense is not it. Their user interface has declined with recent upgrades and their support team are not knowledgeable. The product is too difficult to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the amount of customization that was available, however it's because of all the customization that the tool ultimately becomes unusable.

Cons:

It's too difficult for 90% of our company to use. Sense has to do most of the work, but about a year ago they changed out their customer service team to folks who are junior and no knowledgeable which makes creating any new content very challenging unless you have an expert developer on your team.

Reasons for choosing Sense

I would not

Paige L.

Verified reviewer

Staffing and Recruiting

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2019

Amazing software!

It's been amazing, we are able to get in touch with our candidates in a way that we weren't able too before. People are busy so it's nice that they have the option to send us a quick text when they need too instead of having to call.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to use. It's just like texting from your actual phone only it's better because it's on my computer screen that I'm required to be on at work. It allowed for a whole new realm of communication with candidates that we didn't have before.

Cons:

I don't really not like anything about sense. I think the only thing that can be improved upon would be the app, but I've been told that there are some exciting updates to come in the future so I'm looking forward to that.

Reasons for switching to Sense

We still use Bullhorn and it's an amazing product as well, but the texting via sense is much easier and better looking visually from the candidates end.

Noel W.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2019

Ideal way to keep in touch with your current and future consultants!

Very good. The sales/support team has always been responsive and the product works well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it takes the guess work and manual processes away from my recruiting/sales staff. I don't have to have our staff is keeping in touch with our consultants out in the field for minor items like timesheets or even more important items like contracts that are winding down or being extended. Sense had been very helpful in ensuring things that were previously "ad hoc" and sometimes missed...are now taken care of. We have only been using the software so far for current consultants but are looking forward to expanding our use of the platform to candidate engagement as well.

Cons:

I would not say that there are any negatives at this point. The setup is pretty daunting...but that is because Sense covers so many interactions. I think if you spend the time to understand the various "journeys" on the front-end though, you will get the full ROI of the investment.

Reasons for choosing Sense

Seemed to be more integrated with our ATS at the time...and the salesperson was great.

Andrea L.

Verified reviewer

Staffing and Recruiting

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

Sense Messaging Review

Sense Messaging is a valuable tool for recruiters looking to improve candidate engagement and streamline communication processes. Its automation and two-way SMS capabilities offer a fast and effective way to reach candidates and clients, particularly in a high-volume environment. The integration with Erecruit further enhances workflow efficiency, making it a great solution for staffing agencies looking to enhance their messaging strategy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to schedule and send mass texts to employees. Integrates with Erecruit.

Cons:

Limited to SMS, so recruiters relying heavily on other communication channels (like email or social media) may need to use additional platforms.

Omar M.

Verified reviewer

Human Resources

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Sense Review

My overall experience with Sense is positive. It was very easy to communicate with clients.

Ratings Breakdown

Ease of use

Functionality

Pros:

The best part about sense was how quickly I was able to pull up information about previous conversations.

Cons:

The thing I liked least about Sense was that it was unavailable for us for long periods of time. Only on two occasions but it did hinder my teams work.

Verified

Reviewer

Marketing and Advertising

10000+ employees

Used daily for free trial

Review source

Reviewed May 2024

A great ATS to reply on your daily staffing needs