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Josh P.
Advisor, 7 years
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Updated January 23, 2026
Referral Factory vs ReferralCandy: Which is best for you?
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Advice from pros
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$95.00
per month
$29.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Lead Capture
5.0
Referral Tracking
4.84
Third-Party Integrations
4.83
See All
Conversion Tracking
4.86
Loyalty Program
4.83
Customizable Templates
4.62
See All
Integrations
See All
See All
Pros / Cons
- We really enjoy using Referral Factory - the only downside for us is that we aren't able to automate the qualifying process because it doesn't allow us to qualify based on a deal amount.
- Support is lacking a bit - can be tough to set up with the provided guides.
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- It would be great if they could add this, so members don’t have to deal with multiple different dashboard links and get confused.
- The setup is not that easy if you are working with a foreign language which is not listed in their languages.
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Ease-of-Use
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.5/ 5
Customer Support
4.9/ 5
4.9/ 5
Functionality
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
FrontRunners 2023
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
