TextMarks 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

TextMarks

4.8

(51)

Pricing

Starting at $199.00 per month

About TextMarks

TextMarks is a cloud-based text messaging solution designed to help businesses of all sizes manage SMS marketing, group communication, information sharing and more. The platform comes with mass messaging functionality, which enables organizations to send alerts, news, updates and meeting reminders.

TextMarks includes a lead generation module, which allows marketers to collect phone numbers and names of prospective customers via opt-in messaging. It offers a host of features such as list segmentation, auto-responder, bulk SMS, subscriber list management, scheduled alerts, surveys, API, and more. Additionally, it offers a white-label solution, which enables users to create a personalized reseller portal using a custom logo, colour and theme.

TextMarks’s reporting functionality lets administrators gain insights into marketing campaigns, incoming requests and outgoing automated responses. It is available on monthly subscriptions and support is extended via phone, email, documentation and other online measures.

TextMarks Screenshots

TextMarks Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

Basic

$199.00

per month

No plan information available

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TextMarks Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of TextMarks
Activity Dashboard
Alerts/Notifications
API
Automated Responses
Chat/Messaging
Contact Database
Customizable Branding
Data Import/Export
Event Triggered Actions
Interaction Tracking
Live Chat
Mass Notifications
Mass Texting
Mobile Alerts
Polls/Voting
Push Notifications
Real-Time Chat
Real-Time Notifications
Real-Time Updates
Reminders
Reporting & Statistics
Risk Alerts
Scheduling
SMS Messaging
Survey/Poll Management
Surveys & Feedback
Text-to-Win
Third-Party Integrations
User Management

TextMarks User Reviews

Overall Rating

4.8

Ratings Breakdown

76%

24%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.6

Have you used TextMarks and would like to share your experience with others?

Andy T.

Verified reviewer

Media Production

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed February 2020

Simple Way to Send Mass Texts

We needed an easy way to send out mass text messages in case of emergencies or weather events. This has gone a great job of meeting that need.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It's been very easy to maintain and to my knowledge, we've never had any issues using it. We mostly use it to manage openings and closings for our office location and it works great.

Cons:

The interface is somewhat antiquated. I can't find any sort of sort or search options,so I have to go through each page when deleting exiting employees from the list.

John B.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

The Best I have Seen in Years

We have customers with unique SMS needs. In particular, inbound messaging that can trigger events. We used their API to quickly and easily handle the tasks presented to us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity is the name of the game when you have to get an SMS message in/out to/from clients. Textmarks make it so easy that within a few clicks you are live.

Cons:

Nothing negative found since we began with Textmarks in 2010

Reasons for switching to TextMarks

Better overall price for the services offered. Customer service was exceptional with Textmarks.

Claudia C.

Non-Profit Organization Management

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2018

great customer service

So far it's been great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most important feature to me is affordability and customer service. TextMarks does a great job at both.

Cons:

Not flexible with 2-way communication, people can't contact me via this text system

David M.

Translation and Localization

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2018

Convenience at your fingertips

Our idea behind integrating texmarks into our real-time bus arrival information is that we want everyone to be able to utilize this new capability without owning smartphone. The majority of our transit riders are seniors who do not always know how or own a smartphone. Textmarks allow these riders to obtain real time information using their cell phone at their convenience. It saves our riders time not having to wait at our bus stops wondering when the bus will arrive. It also allows senior to plan out their time better so that they dont have to stand out in the inclement weather waiting for a bus.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The layout is very easy to follower for our senior riders. We like the option that it can display more should anyone choose to view for more information. The information is easy and clear and not overwhelming for many of our users

Cons:

Sometimes, there is a delay in getting the messages. This could be due to cellphone signal

Richard L.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed October 2019

Capturing Interest

My experience has been phenomenal. Our rep has been an awesome ambassador for your business. She often contacts me directly. She is more like a friend than some distant, faceless customer service rep. She takes great pride in her work and it shows. I always know I'll get my questions answered and problems solved when I reach out to her. I also interacted once through online chat with anothr rep. She was also fantastic. Great people you have there at Textmarks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to leverage electronic documents with unlimited distribution while capturing contact data from interested parties has been invaluable in building our client base.

Cons:

When I go to obtain the data, rather than displaying a time stamp with date and zulu time, it presents it as "5 hours ago," or "3 days ago," or "2 weeks ago," rtc. This requires me to copy all the data, paste it into our follow-up document, and then go in manually and write in the actual date and zulu time that the document was accessed. Interestingly, that data is available when I hover my cursor over the words "3 days ago," for example. The date/time will then appear and I either have to write it down individually, or take a bunch of photos with my phone, only to have to manually input it back into the document I'm creating. Why not just display the date/time stamp immediately and eliminate a mountain of work for your customers? This would vastly improve the utility and quality of the product.

Reasons for choosing TextMarks

It provided the technology we were looking for.

Brad S.

Verified reviewer

Media Production

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed June 2021

Great service, great customer support!!!!!!

My overall experience with TextMarks is really good. Their customer service was exceptional. [SENSITIVE CONTENT] was the nicest, most helpful tech I've ever had the pleasure of talking to when I needed help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that we have the ability to send mass texts for all our subscribers at once. The schedule feature is one of my favorite features because I can schedule ahead of time and get it done right then. That helps to keep one from forgetting later as well. :-)

Cons:

There isn't a lot I like "least", but maybe the only thing is the ability to do some of the more advanced setup myself instead of having to call tech support. However, I know that sometimes you have to go deeper in the system to make certain things happen. Otherwise, no complaints.

Steven M.

Verified reviewer

Religious Institutions

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed August 2020

Autoreply Super-User

We have used TextMarks for many, many years. I have greatly appreciated the customer support and how quickly they are to reply to my questions or to help activate a new keyword.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We use TextMarks primarily for text autoreplies ("Text _____ to _____ for a link to register for ..."). This has worked very well for us since it's easy to set up and customize the autoreply messages as needed. We have a few subscription keywords but do not use them nearly as regularly.

Cons:

This isn't really a "con" since it's not a dealbreaker. There are some keywords that we only use on a seasonal basis (such as ones related to Christmas). I wish there were a pricing option that allowed us to put those keywords "on hold" for a lower monthly rate while they sit dormant.

Kristin C.

Verified reviewer

Textiles

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

2 Years Of Consistent Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been a customer for 2 years. The service is consistent and reliable. Only 1 hiccup in over 700 days of everyday use and they were quick to correct the issue for me. Extremely satisfied with the level of customer service I receive.

Cons:

Nothing but this site makes me type something. :)

Brian H.

Verified reviewer

Media Production

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2021

Hyliter

We used other text platforms before based on price and that was a mistake. Textmarks platform is easy to get started and easy to use. The attention to compliance is a big issue for us and Textmarks does a great job at that. Could of saved my company hundreds of dollars had I not been so cheap in the beginning stages. I'm really impressed with their knowledge of the industry and what is coming in the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[SENSITIVE CONTENT HIDDEN] (sales) was knowledgeable and helpful. Had several semi long conversations with her before becoming a customer. The training is superb. The platform is user friendly.

Cons:

No cons yet. But will let you know if I have one.

Alyssa M.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Great Tool for Higher Education