Zello 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
Popular Comparisons

Overview

Zello

4.7

(66)

Pricing

Starting at $8.00 per month

About Zello

Zello is a comprehensive live-voice-centered communications solution, including an integrated, enterprise-grade dispatch hub and an industry-leading voice messaging app for frontline teams and businesses. With Zello, turn iOS, Android, and Windows devices into walkie-talkies that can also record messages, track location, issue real-time emergency alerts, and make live voice communications safe and reliable amid complex operations and everyday logistics.

Through instant and clear voice messaging, Zello connects frontline workers, teams, and communities around the world with public and private voice channels. As a push-to-talk (PTT) app, Zello allows field service workers and dispatchers to converse in real-time and communicate with ease by using a phone like a walkie-talkie. Features include PTT, unlimited range and channels, voice playback, 1:1 and group messaging, status updates, alerts and notifications, a dispatch hub, and more.

With Zello, communicating is intuitive: tap on a channel, press and hold the central PTT button, and just talk. Users can communicate 1:1 with contact calling, quickly communicate using Ad Hoc channels, and set-up permanent team channels for frequent...

Zello Screenshots

Zello Pricing and Plans

Starting price: $8.00 per month

Free Trial

Free Version

For Business

$8.00

per user, per month

Plan includes:

Apis/Sdks Access
Call Duration
Communicate Outside of Your Organization
Contact/Channel and Settings Management
Dispatch Hub
End-to-End Encryption
In-App Message Playback
Individual Dispatcher Activity
LMR Interoperability
Maps

For Enterprise

Pricing available upon request

Plan includes:

Cloud & on-Premise Options
Customized Billing Terms
Customized Deployment Configuration
Dedicated Customer Support
Foreign Currency Billing
HIPAA Compliance
Multi-Account Deployments
Privacy and Confidentiality
Service Level Agreements

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Zello Features

Popular features found in Transportation Dispatch
Billing & Invoicing
Customer Management
Delivery Tracking
Fuel Management
Location Tracking
Mileage Tracking
Mobile Access
Real-Time Monitoring
Route History
Route Optimization
Scheduling
More features of Zello
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
API
Assignment Management
Audio Calls
Collaboration Tools
Communication Management
Data Import/Export
Dispatch Management
Emergency Dispatch
Geographic Maps
GPS
Historical Reporting
Live Chat
Real-Time Notifications
Remote Access/Control
Role-Based Permissions
Search/Filter
Third-Party Integrations
Transcripts/Chat History

Zello User Reviews

Overall Rating

4.7

Ratings Breakdown

79%

17%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.6

Functionality

4.7

Youssouf T.

Verified reviewer

Construction

201-500 employees

Used daily for less than 2 years

Review source

Reviewed January 2022

Fast Instant audio communication

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First time I heard about Zello it was in a facebook page that gives road traffic informations. Then I started using it in my work with my team. Its very fast to transmit the audio message . Good notification system and what i liked most in the app is that it is like the police talkie walkie

Cons:

I dont think this app have any probleme in using it but what i didnt like most is the theme because its limited and you can only change to dark mode

Anthony M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Game Changer

Zello has been a game changer for us, the system is easy to use and when you need support, they're right there for you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to track our teams using the zello map.

Cons:

Not being able to add addresses inside the zello map to get ETAs, instead you have to jump over to google maps

Alexander V.

Verified reviewer

Pharmaceuticals

10000+ employees

Used daily for less than 12 months

Review source

Reviewed September 2020

Great and Easy to Use... When it has a solid connection

Features and ease of use are great, but improvement needed in connection quality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoyed being able to instantly communicate with my team in the plant and to either talk or send messages.

Cons:

It's connection is very spotty and I'm not sure how to silence my phone EXCEPT for Zello, instructions on that would be great. But unfortunately, because it disconnects a lot, I sometimes miss messages or cannot send them.

Anne R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

right hand man

10000/10 Truly been a great experience. My team loves it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the Frontline communication apps out there! So easy to use and makes talking to coworkers fun!

Cons:

Honestly no complaints regarding zello. Makes response times go up tremendously

Steve P.

Verified reviewer

Public Safety

201-500 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Zello for Community Response

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease and speed of deployment. Scalability. Security

Cons:

Nothing - It's easy to setup and deploy and works well.

Reasons for choosing Zello

Speed of deployment & scalability. Other than the cellphone, Zello does not need any additional hardware. Zello can be deployed with an SMS and disconnected from the portal as and when required.

gary p.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for free trial

Review source

Reviewed September 2024

Totally Awsome

I had an excellent experience with Zello it was easy to get in touch with other employees with it and I didn't have to carry or waste my money on buying a two way radio.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I dont have to use a seperate radio with Zello

Cons:

Data usage was not very good using it I thought it would be alot less.

Themis S.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed October 2024

Head of Research, Technology and Telecommunications Department

The best experience in telecommunications!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best app for first responder teams!!

Cons:

There is nothing bad about it! Everything is working properly!

Doug N.

Verified reviewer

Retail

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Zello beats all the competitors

We had part of our fleet using UHF radio. The rest of the country had nothing so we tested Zello out. Everyone loved it and we instantly realised that we could run despatch for the whole country from head office. We ripped out the UHF infrastructure and have never looked back.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So easy to deploy and train new users. On-boarding is complete. The technology works extremely well and can be customised to a large extent. We've even taken to using the API to integrate Zello into our own app.

Cons:

Users expect it to work exactly like a radio. More of a comment about humans than Zello.

Reasons for choosing Zello

To be fair, we were already invested in Zello before we evaluated the other product. In the end we stuck with it for two reasons - progression already achieved in roll out and it was cheaper

Reasons for switching to Zello

Far superiour product. Our operators spend half their time not in the cabin near a radio so having access to the message at their own pace has been a game changer.

Ricardo B.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Using Zello

The overall experience is great. Once you know the quarks are, it's awesoke.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zello is super easy to use and train new employees on. It's easy to add users and make changes and the working with the zello staff is great.

Cons:

There is a slight delay when you start talking to another user. It cuts off a small part which at times you have to repeat yourself

Reasons for choosing Zello

We chose zello because it allowed us to do things that other ptt apps cant do

Reasons for switching to Zello

Because it was too complicated to use and too many numbers to remember

Kerry S.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Keeping in touch

Overall this is a awesome software connect with people to always keep in touch at the touch of a button

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved this software it help me stay in contact with my boss and co-workers. I liked the fact it was able to record everything it said so u ever needed To go back u can. Easy to use clear voice and great storage

Cons:

Well the only thing I dislikes is how u had to have a wireless connection to be able to get in touch with everyone if ur not connected your not able to use it

Vendor Response

Thank you for your review!

Replied February 2020

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