Zello 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Zello

4.7

(66)

Pricing

Starting at $8.00 per month

About Zello

Zello is a comprehensive live-voice-centered communications solution, including an integrated, enterprise-grade dispatch hub and an industry-leading voice messaging app for frontline teams and businesses. With Zello, turn iOS, Android, and Windows devices into walkie-talkies that can also record messages, track location, issue real-time emergency alerts, and make live voice communications safe and reliable amid complex operations and everyday logistics.

Through instant and clear voice messaging, Zello connects frontline workers, teams, and communities around the world with public and private voice channels. As a push-to-talk (PTT) app, Zello allows field service workers and dispatchers to converse in real-time and communicate with ease by using a phone like a walkie-talkie. Features include PTT, unlimited range and channels, voice playback, 1:1 and group messaging, status updates, alerts and notifications, a dispatch hub, and more.

With Zello, communicating is intuitive: tap on a channel, press and hold the central PTT button, and just talk. Users can communicate 1:1 with contact calling, quickly communicate using Ad Hoc channels, and set-up permanent team channels for frequent...

Zello Screenshots

Zello Pricing and Plans

Starting price: $8.00 per month

Free Trial

Free Version

For Business

$8.00

per user, per month

Plan includes:

Apis/Sdks Access
Call Duration
Communicate Outside of Your Organization
Contact/Channel and Settings Management
Dispatch Hub
End-to-End Encryption
In-App Message Playback
Individual Dispatcher Activity
LMR Interoperability
Maps

For Enterprise

Pricing available upon request

Plan includes:

Cloud & on-Premise Options
Customized Billing Terms
Customized Deployment Configuration
Dedicated Customer Support
Foreign Currency Billing
HIPAA Compliance
Multi-Account Deployments
Privacy and Confidentiality
Service Level Agreements

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Zello Features

Popular features found in Transportation Dispatch
Billing & Invoicing
Customer Management
Delivery Tracking
Fuel Management
Location Tracking
Mileage Tracking
Mobile Access
Real-Time Monitoring
Route History
Route Optimization
Scheduling
More features of Zello
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
API
Assignment Management
Audio Calls
Collaboration Tools
Communication Management
Data Import/Export
Dispatch Management
Emergency Dispatch
Geographic Maps
GPS
Historical Reporting
Live Chat
Real-Time Notifications
Remote Access/Control
Role-Based Permissions
Search/Filter
Third-Party Integrations
Transcripts/Chat History

Zello User Reviews

Overall Rating

4.7

Ratings Breakdown

79%

17%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.6

Functionality

4.7

Tobias R.

Verified reviewer

Wholesale

10000+ employees

Used daily for less than 2 years

Review source

Reviewed May 2023

Optimizing communication in Denmark's largest retailer

Our end-users are happy. Our customers gets help faster in our stores, so they are happy too.And from a IT perspective we have zero downtime, and great management features. And there are still new features coming. All in all, a very good experience!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The management console is the key feature for us in IT. It makes our work easier. The up-time is also a something I feel is worth mention. Not yet did we have any issue on the front. And at last the efficient/fast communication

Cons:

It's hard to point out something. A lot of times the issues we have or the request we have is fixed. I think the only feature we're missing now is the option for display names in channels. That gives the option for more and better integration with MDM solutions without leaving the end-user with weird channel names.

Reasons for choosing Zello

The easy setup process and the management console.

Samuel R.

Verified reviewer

Legal Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Zello Communications

This software is great to talk to a friend, or a team of coworkers, making voice, text and image sharing simple and fast. In our application we use Zello for Emergency broadcasts and communication so that all team members are acutely aware of what's transpiring.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The mobile application is convenient and most practical for our team. Allowing us to have real-time delivery of communications.

Cons:

Some Zello apps are subscription based and on other platforms their maybe no cost. This inconsistency was confusing and not uniform across the board.

Nikki O.

Verified reviewer

Retail

10000+ employees

Used daily for less than 2 years

Review source

Reviewed November 2025

Zelloish...

Zello is a great tool to use in a business to communicate with one another without having to make a phone call or chase someone down.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zello is a great "walkie talkie" application. We use this for communication between associates. Also allows for text messages.

Cons:

Many times I've heard more than one associate talking at once. There's no actual notification of text messages unless you are clicked on the associate that messaged.

Verified

Reviewer

Consumer Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed September 2022

Awful

Ratings Breakdown

Ease of use

Functionality

Pros:

Nothing about this was amusing. It's completely confusing

Cons:

Overall functionality of this program was a complete bust

Lisa S.

Verified reviewer

Telecommunications

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Great way to stay connected

Zello is so easy to use and train new employees. Being able to communicate with others in our group is vital and Zello helps us stay connected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about Zello is that I can get ahold of anyone when I need to no matter the location. Our techs were out in the field and I can easily communicate with them at any time. Plus, the battery life is great!

Cons:

In some of our territory locations, cell phone signal is very low. This can cause some issues but luckily we do not encounter this often.

RICARDO S.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2025

Push the button and you are in.

It has been a great tool for more dynamic communications in the business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It gives me the functionality of the conventional radio communications with the advantage of an endless range of signal, and less expensive.

Cons:

If you have no internet or cell phone signal, you are dead.

Jorge Javier Q.

Verified reviewer

Public Safety

201-500 employees

Used daily for less than 6 months

Review source

Reviewed December 2024

Operational efficiency with ZELLO

We are a police corporation in the state of Veracruz, Mexico. When we arrived to manage the operations, there was a fragile telecommunications infrastructure that did not support all operational services, which made it difficult to supervise officers in the field. With the inclusion of ZELLO, our operations have been exponentially streamlined since each officer has the application on his cell phone or tablet, receiving communications directly and without delay, giving a better response to citizens in the prevention and containment of crimes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its versatility and user-friendliness make it an application that, when used well, has become a powerful communications tool.

Cons:

So far, all of its components are essential and well designed to achieve perfect harmony in use.

Petros H.

Verified reviewer

Public Safety

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

Zello work

So far I'm very pleased with both myself and my Immediate Response Service a score of 10 could be better

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It has provided me with a very good cooperation with my colleagues in the fire department without wasting any time in our communication and we have an immediate response in matters of geographical location

Cons:

The fact that you cannot have in the Live application the map where the cars are moving to give you directly the moment they attempt.. This is only done on the Website

Blake K.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Meets the Needs and Then Some

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most significant benefit for us was the accessibility via the API. While the web management console is easy to use our deployment depends on custom integration services. The documented API is easy to use and the provided SDK's worked great.

Cons:

Zello is driving a lot of advancements with their applications, but one area forgotten about is the dedicated radio support. We rely heavily on physical radios from Telo, and some features sometimes don't work or are hard to enable. While we provide feedback on what we would like to see, we have no visibility if there is any traction on the suggestions.

Reasons for choosing Zello

Costs and API/SDK access.