Jive 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Jive

4.0

(49)

Pricing

Pricing available upon request

About Jive

Jive Interactive Intranet is a cornerstone of the modern digital workplace, a central hub for internal communications, employee collaboration, organizational knowledge, documents and more. Many leading companies worldwide rely on Jive to keep their employees including remote and deskless workers connected, informed and united. With its highly engaging user experience on both desktop and mobile devices, Jive drives increased intranet adoption, employee satisfaction and productivity.

Jive is a turnkey cloud solution, that is ready to launch out of the box. It includes pre-built spaces, pages and templates for a wide range of use cases, such as corporate communications, collaboration, departmental storefronts, virtual help desk, HR portal, employee support and more. Ordinary business users can spin up and manage their own teams, projects and departmental spaces without IT help. Jive’s streamlined configuration and administration, self-provisioning and seamless cloud upgrades take a huge load off of IT departments, reducing support tickets and change requests and slashing intranet cost of ownership.

In addition to its core communication and collaboration capabilities, Jive in...

Jive Screenshots

Jive Pricing and Plans

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Jive Features

Popular features found in Content Collaboration
Collaboration Tools
Content Library
File Sharing
Mobile Access
Version Control
More features of Jive
Action Management
Activity Dashboard
Activity/News Feed
Alerts/Notifications
API
Benchmarking
Blogs
Brainstorming
Calendar Management
Chat/Messaging
Commenting/Notes
Communication Management
Contact Database
Contact Management
Content Management
Customizable Branding
Customizable Fields
Data Import/Export
Discussions/Forums
Document Management
Document Storage
Email Management
Email Templates
Employee Activity Monitoring
Employee Communities
Employee Database
Employee Directory
Employee Engagement
Employee Onboarding
Employee Photos
Employee Portal
Employee Profiles
Employee Recognition
Engagement Tracking
Event Calendar
Event Management
Feedback Management
File Management
Goal Management
Group Management
Knowledge Base Management
Knowledge Management
Meeting Management
@mentions
Multi-Language
Negative Feedback Management
Newsletter Management
Offboarding
Onboarding
Performance Metrics
Policy Management
Private Network
Progress Tracking
Project Management
Pulse Surveys
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real Time Editing
Real-Time Notifications
Real-Time Reporting
Remote Access/Control
Remote Support
Reporting/Analytics
Reporting & Statistics
Screen Sharing
Search/Filter
Secure Data Storage
Self Service Portal
Sentiment Analysis
Social Promotion
Surveys & Feedback
Task Management
Task Progress Tracking
Task Scheduling
Third-Party Integrations
Video Conferencing
Visual Analytics
Wiki

Jive Integrations

Microsoft Outlook

Cisco Jabber

Google Drive

Meta for Business

Twitter/X

Microsoft SharePoint

See all 16 integrations

Jive User Reviews

Overall Rating

4.0

Ratings Breakdown

35%

43%

14%

Secondary Ratings

Ease of Use

3.8

Value for money

3.8

Customer support

4.0

Functionality

4.1

Abiola A.

Verified reviewer

Consumer Goods

Used daily for more than 2 years

Review source

Reviewed July 2018

Social network styled interaction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Jive provides my organization with a social network styled platform where employees can interact and collaborate outside emails. It is completely mobile ,therefore I am able to use Jive while on the move to follow current company news , access my Jive inbox and manage all of my communications , while also being able to create and share documents.

Cons:

The Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.

Mandie D.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Jive helps us stay connected!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use Jive for our phone system and it sends after hour calls to my cell phone via email.

Cons:

We are looking for a training for our front desk team to learn more about the features.

Reasons for switching to Jive

Weave didn't offer as many features and we needed Jive when we started using Revenue Well.

Verified

Reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2017

Overall a good product but could use better customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The UX/UI for the end user is very good. I conduct training for all of our new hires and they find it easy to use and navigate. Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure. The free mobile app functions as a great extension of the web app. They seem to be on the verge of greatness in terms of fine-tuning what they current offer and expanding into new features.

Cons:

When we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed December 2017

Good tool for intranet site or internal wiki

Improved collaboration, and once it had been adopted widely across the company, the internal site we built using it became a must-visit destination each day because it made it easy to quickly see what's going on around our large company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Used for an internal company site, Jive is a simple, user-friendly tool to allow employees to easily collaborate and communicate in their work and other initiatives. I've also found it's very handy for the sharing of documents, and the ability to limit visibility of those documents where necessary is a definite plus.

Cons:

There is not much to dislike once you get used to it, which doesn't take long. The only place in which I've found it can be a little buggy is my personal feed of updates I'm following in my inbox, which does not always mark items as read when I want it to.

Verified

Reviewer

Logistics and Supply Chain

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

OK product let down by weak features & poor support

Poor account management, poor support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good search function. Well laid out structure. Excellent Office integration for file control

Cons:

terrible support. Extracting data is hard/slow. Lack of development with no major features for years. SImple expected features not native such as polls. Very little third party add-in support

Verified

Reviewer

Information Technology and Services

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed November 2018

Needs Tons of Governance

A lot of the issues with this system may be experienced with most intranet services of its kind, but it's important to keep in mind. If you're going to implement Jive, especially at a large enterprise, it's important to have strong governance rules from the start regarding versioning of content, and who is allowed to upload content and where. People in my organization frequently complain that it's hard to find what they are looking for.

Ratings Breakdown

Ease of use

Functionality

Pros:

It's quite easy to upload content to Jive, and I find it useful for finding individuals in my organization

Cons:

This system quickly becomes a mess without proper governance. It's highly open-ended, which can be great, but in a large organization the system can quickly become loaded with content and it's hard to find what you need quickly, and to know if it's up-to-date. I find the alerts a bit clunky as well.

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed May 2018

Doesn't work well with code standards and poor document preview

None, truly. It is one of the worst tools I have used in 20 years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The one thing Jive does well is offer very simple tools to folks who don't know how to use the internet. Simple tools for create a blog post, discussion, upload a document are offered through the UI, but that's where the Pros end.

Cons:

Simple upfront UI compromises most everything else. For example, adding a link to a page, even if you go to HTML and add the code to pop it in a new window, Jive strips it out. Styling on the backend vs front end is a mess. Documents uploaded show a "preview" which in many cases display the wrong fonts and mess up the design. For all the standard web tech available and alternate tools that solve all these problems, Jive should be avoided.

Ryan C.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2018

Jive SIP

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to manage hosted VoIP system, almost no downtime since the time i have signed up, billing remains consistent. I can do just about everything i need to do from the dashboard.

Cons:

The Customer Service/Support team is pretty bad to put it lightly. Anytime i've had to put in a support ticket it always takes at least 12 hours to get any kind of response. I've put in a few tickets that could have easily been answered via email, but they insist on calling. If I wanted to talk to the support team, i would have called them instead of emailing. If that isn't bad enough, most of the time you have to go through 3 or 4 different people before you get to someone that can actually help you.

Verified

Reviewer

Insurance

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed June 2018

A super wiki in a social media cloak.

Ratings Breakdown

Ease of use

Functionality

Pros:

When I started using this I saw the fact that you could link anything to anything from a search function. e.g. Post a blog and in their link it to a page for from a page link to a discussion. Then with the outlook plugin, you could have discussions directly from outlook and it had nice integration with word and excel.

Cons:

At the time when I was using the default space/area setting was the social media one where I found having a document opening in the first-page work much better for most people.

Verified

Reviewer

Government Administration

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed October 2017

Quirky and not intuitive user interface

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

Clunky, quirky, user interface navigation is really not intuitive. Hard to download files, hard to move a file, elements are named differently so a "folder" is a "category" and you can not nest them. "Move" does not move a file in a space only to other spaces. Most users try it then quit due to high learning curve and quirkiness.

Showing 1 - 10 of 49 Reviews

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