Acctivate Inventory Management 2026: Benefits, Features & Pricing

well

We have been using it for 6 years now. There was a bit of a learning curve. Once sorted out, we can order receive, pick and sell our product with ease. Database size has been a bit of an issue and Intuit file size management grows quickly. Great product for a mid size business.

We have been using Acctivate since 2017 and was so frustrated we ended our maintenance contract. A windows update 'broke' the ability to print, so we signed up again. Updates in 2023 changed some workflows but we managed. When the most recent update (12.3) came out in 2024 and we lost prior functionality and new workflows are harder, we have once again ended our maintenance contract. I will sum up my experience with Acctivate, both using the program and interacting with the company, with this simple-to-understand issue: As a customer, as a user of the 'internets', (And as a person with common sense) I use support ticket interfaces almost daily. While Acctivate has a support ticket system, once support has answered my ticket, MY INITIAL post as a customer is hidden from view. Think about that - The company removes (hides) my initial request for support and all the effort that goes into asking for help from me, so that when I read the answer the support ticket, I can't read what I first wrote! Fast forward a few days and I get a helpful email that says [sensitive content hidden]' has not been updated in several days, should we close it? UMMM - what is that ticket for? I have posted well over 120 support tickets, few of which have ever been addressed. And they are closed without a resolution and no answer from the company. I WANT to be an advocate for Acctivate. I WANT to be able to recommend them. We have invested 7+ years in developing a system that works, but they don't seem to be able to design a GUI that leverages the power of the info in the system. They have not receptive to detailed requests for improvements that would make thing less confusing and easier to use. I don't think it would take much to make it better, but when each new update changes our workflow and requires more work to do so, with less clarity while doing it? Sadly, I don't know what system out there is better. The two stars are because it does do SOMETHING - it just takes quite a bit of work to get there.

Very please with our choice

Our inventory is able to be managed in a timely manner. Accurate inventory is key to our business.

Works good until you start learning how things actually work in Acctivate. Customer service is terrible. They will not help you past the onboarding process, unless you pay rather large service contracts each year. Videos and help site are too generic to even help you understand how to do something. Unwilling to take feedback. Just an inferior product that will keep taking your money. We are cutting our losses and moving on.

Acctivate is a reasonably decent inventory management and customer service package. Expect to make significant investments in custom reporting and form layout in order to make the program work best for your company.

We started using ACCTivate in 2010 as an inventory add-on to Quickbooks. We have very much appreciated all the software had to offer. We have modified the system somewhat over time to fit our needs. We also had some custom reports created for us that have worked very well. Very pleased with the software and the support team.

We were in need of an inventory software that could integrate with QuickBooks and provide a platform for our manufacturing crew to run out of. Acctivate met this need.