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ShipMonk vs Tai TMS

Updated January 15, 2026

ShipMonk vs Tai TMS: Which is best for you?

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Starting Price

Pricing available upon request

$945.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Order Entry
4.82
Shipment Tracking
4.59
Product Identification
4.56
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Shipment Tracking
4.29
Workflow Management
4.29
Route Optimization
4.25
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Integrations
Shopify Plus
Shopify Plus
SPS Commerce
SPS Commerce
Gorgias
Gorgias
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authorize.net
authorize.net
QuickBooks Online
QuickBooks Online
Descartes MacroPoint
Descartes MacroPoint
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Pros / Cons
  • Their fulfillment is quite fast, 1-2 day processing and shipping, we ship a large volume and they are still able to keep up.
  • Custom projects take forever, ofter months. If you ever want to leave the process to get your goods out of Shipmonk takes 6+ months and they will charge you minimum fees, + storage fees the whole time and will never address any billing issues.
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  • Their customer service is unbeatable, the ease of integration with other vendors we use into TAI, and the fact that they are always up-to-date with the latest trends in Trucking/Tech, makes it a no-brainer to stay with Tai.
  • There are more limitations in working with our Partners if we refer them to use Tai as their TMS.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.4/ 5
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
4/ 5
Highest performing feature
in the comparison
4.4/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
27 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad