Human Interest 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Human Interest

4.0

(32)

Pricing

Starting at $80.00 per month

About Human Interest

Human Interest is a financial human resources solution that manages employee 401(k) accounts, investment opportunities, employee records and profiles, contribution rates, and more. The system's investment management functionality allows businesses to diversify portfolios for company plans and provide information for self-directed plans that can be specified to employee interests. Additionally, Human Interest integrates with multiple payrolls systems to manage employee payroll all in one location.

Human Interest Screenshots

Human Interest Pricing and Plans

Starting price: $80.00 per month

Free Trial

Free Version

Basic

$120.00

usage based, per month

No plan information available

Essentials

$80.00

usage based, per month

No plan information available

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Human Interest Features

Popular features found in Benefits Administration
ACA Reporting
Compliance Management
Deduction Management
Employee Benefits Administration
Employee Database
Health Insurance Administration
Payroll Management
Provider Management
Self Service Portal
More features of Human Interest
Accounting
Activity Dashboard
Alerts/Notifications
Audit Trail
Client Portal
Compliance Tracking
Customizable Reports
Data Import/Export
Document Management
Document Storage
Financial Analysis
Financial Management
FMLA Administration
For Investment Advisors
Fund Management
Investments Tracking
Mobile Access
Performance Metrics
Portfolio Management
Reporting/Analytics
Reporting & Statistics

Human Interest User Reviews

Overall Rating

4.0

Ratings Breakdown

63%

13%

19%

Secondary Ratings

Ease of Use

4.1

Value for money

3.7

Customer support

3.7

Functionality

4.0

Have you used Human Interest and would like to share your experience with others?

Parvin A.

Verified reviewer

Consumer Goods

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed September 2025

VP of finance

System is easy to use. Rep was able to help me to fill out the roll over form. So I had a good experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very professional and patient to walk me through the system to show me where I should fill out the form for roll over my 401K balance

Cons:

None, she did answer all my question. So not anything I didn't like. I really did not have any item that made me confused. Everything went well.

Reasons for switching to Human Interest

Too expensive and company was not doing well so try to bring the expense down

Damia G.

Verified reviewer

Program Development

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

Mixed feelings

The experience has been just okay. I wish in our initial implementation setup we received the right customer service we deserved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I feel the website is user friendly, and the representative that assisted me, [sensitive content hidden] was amazing! He was able to help resolve my issue.

Cons:

I am not pleased with how the notification/communication process has went during our implementation process. Our company wasn't notified timely, and sometimes our representative did not get back to us.

Reasons for switching to Human Interest

Our company moved from Paychex to Paycor. We switched payroll companies

Anthony A.

Verified reviewer

Alternative Medicine

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed April 2025

Employers BEWARE!!

Previous employer used them, consistently gave them issues with contribution consistency (the money was taken from my check but not put into the account until Human Interest decided that "today was the lucky day"). Here I am 9 months after leaving that company and cannot file my fucking taxes on account of their terrible business practices, non-exsistent customer support, and inability to correct their own mistakes ( well, they do exist. But its really just the illusion of customer support, and they don't do a damn thing for you )

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's an investment account. Nothing more, nothing less

Cons:

The customer support is terrible, they make mistakes on your tax forms and then say they're too busy to fix their mistake. At this point I'm going to have to reach out to the IRS, my previous business owner, and Human Interest almost daily to fix their mistake in time for my taxes to be filed. Or consider filing an extension. It's been almost 6 weeks since I brought the issue to their attention and I have had ZERO updates, and ZERO interactions where the employees knew ANYTHING ABOUT WHAT THEY ARE DOING. Make sure you look up the negative reviews on this company , and not just the positive ones with all the buzzwords in them. If you enjoy causing your employees pain and misery come tax time, in addition to answering their questions about why you picked such a terrible plan administrator, go ahead and save a few bucks - just make sure you buy Advil beforehand.

Julie P.

Verified reviewer

Hospital & Health Care

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed November 2025

Human Interest Feedback

My overall experience with Human Interest has been very positive. Our dedicated representative is very helpful and always willing to go the extra mile when I have difficult questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support is excellent. They always respond promptly with an answer to my question. I like the ease of use of their system, and it's easily linked to our payroll company.

Cons:

I think their fees are a little high, and although this isn't reflective of Human Interest directly, I don't like the fact that the Government implemented a mandatory automatic deduction for employees.

Eric C.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed September 2025

Human Interest customer service review.

Positive. [sensitive content hidden] was polite and professional during the entire call and was patient while I filled out the documents.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very thorough and clear with instructions. [sensitive content hidden] took the time to make sure I had gotten all the information and filled out everything.

Cons:

Nothing during the interaction. Everything I needed was straight forward and easy to navigate on each site.

Reasons for switching to Human Interest

Changed Employer and needed to roll over funds.

Meg M.

Verified reviewer

Information Technology and Services

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed December 2024

Customer service is the key at Human Interest

From an end-user perspective, it's simple and straightforward. I like the feature that shows you how to maximize your employer match throughout the year. From a company perspective, we are thrilled with the support we've received and have been satisfied with all solutions they've brought to the table.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our company was initially interested in integration with our payroll provider, but we quickly found the customer-service that HI provided was the biggest value-add.

Cons:

We loved our first rep and were sad to lose him when we transitioned to a new payroll provider. It makes sense that a rep specializes in certain payroll softwares so they can be familiar when you bring them issues, but we hated to lose our ally. Luckily, the new rep was also a gem.

Reasons for choosing Human Interest

Pricing and integration with our payroll provider was slightly better for Human Interest.

Jose a.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed September 2025

Account Access

My first overall experience with the customer support team was great. [sensitive content hidden] was incredibly helpful, patient, and supportive in getting me access to my 401k account, that I had trouble with redirecting issues for a few days.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is my first 401k account and I like the simplicity of the layout, it makes it easier to navigate your portfolio.

Cons:

I dislike that there isn’t an email I could reach out to for support. Due to the hours operation and my current work hours, finding a time to get an issue resolved by phone call, can be incredibly inconvenient.

Jean B.

Verified reviewer

Real Estate

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed April 2025

Human Interest Review

I have had a very good experience with Human Interest to the point where I rolled over another investment account.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to check and manage my investment at anytime

Cons:

The rollover process was a bit confusing

Carla L.

Verified reviewer

Hospital & Health Care

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed July 2025

AWFUL experience with Human Interest

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

nothing. bad product, service is awful. They raise prices regularly and are terrible with keeping the plan compliant.

Cons:

they filed our reporting late and made us pay the penalty (they would "reimburse us" for their mistake)

Antoine Z.

Verified reviewer

Logistics and Supply Chain

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed March 2025

Does human Interest have humanity?

I reached out to them in my time of financial need, not asking them for Anything. I just wanted what I worked for, my money. I got nowhere, yet my money is taken faithfully each week.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For myself, no pros. I simply asked for my money back because I NEED IT!

Cons:

I can't just access MY MONEY. In so many words, I have to qualify to borrow my own money.

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