Human Interest 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Human Interest

4.0

(36)

Pricing

Starting at $80.00 per month

About Human Interest

Human Interest is a financial human resources solution that manages employee 401(k) accounts, investment opportunities, employee records and profiles, contribution rates, and more. The system's investment management functionality allows businesses to diversify portfolios for company plans and provide information for self-directed plans that can be specified to employee interests. Additionally, Human Interest integrates with multiple payrolls systems to manage employee payroll all in one location.

Human Interest Screenshots

Human Interest Pricing and Plans

Starting price: $80.00 per month

Free Trial

Free Version

Essentials

$80.00

usage based, per month

No plan information available

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Human Interest Features

Popular features found in Benefits Administration
ACA Reporting
Compliance Management
Deduction Management
Employee Benefits Administration
Employee Database
Health Insurance Administration
Payroll Management
Provider Management
Self Service Portal
More features of Human Interest
Accounting
Activity Dashboard
Alerts/Notifications
Audit Trail
Client Portal
Compliance Tracking
Customizable Reports
Data Import/Export
Document Management
Document Storage
Financial Analysis
Financial Management
FMLA Administration
For Investment Advisors
Fund Management
Investments Tracking
Mobile Access
Performance Metrics
Portfolio Management
Reporting/Analytics
Reporting & Statistics

Human Interest User Reviews

Overall Rating

4.0

Ratings Breakdown

64%

11%

17%

Secondary Ratings

Ease of Use

4.1

Value for money

3.8

Customer support

3.8

Functionality

4.0

Have you used Human Interest and would like to share your experience with others?

Jodee G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed February 2026

Affordable, High-Quality 401(k) Solution for Small Businesses

We love working with Human Interest and are so glad we made the switch. The combination of cost-effectiveness, strong fund options, and a supportive onboarding team has made a real difference for our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Human Interest offers an affordable 401(k) plan specifically designed for small businesses, with quality investment funds that have performed well. The onboarding team was excellent, easy to work with, responsive, and efficient. The setup process was smooth and much quicker than expected.

Cons:

The online dashboard is somewhat rudimentary and could benefit from a more modern, robust interface.

Reasons for switching to Human Interest

Voya and ADP are too expensive with hidden costs.

Damia G.

Verified reviewer

Program Development

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

Mixed feelings

The experience has been just okay. I wish in our initial implementation setup we received the right customer service we deserved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I feel the website is user friendly, and the representative that assisted me, [sensitive content hidden] was amazing! He was able to help resolve my issue.

Cons:

I am not pleased with how the notification/communication process has went during our implementation process. Our company wasn't notified timely, and sometimes our representative did not get back to us.

Reasons for switching to Human Interest

Our company moved from Paychex to Paycor. We switched payroll companies

Rama Rao S.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed February 2026

Good as of initial days and more to explore

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am new to 'Human Interest' and so far, I found it is easy to use and easy to configure. However I need to explore more in future.

Cons:

I still have to understand the investment options that may plan is using. And I am unable to access it from Bank Of America's "Net Worth" product. I like this more, if I can access 'Human Interest' account from asset tools like Bank Of America's "Net Worth".

Julie P.

Verified reviewer

Hospital & Health Care

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed November 2025

Human Interest Feedback

My overall experience with Human Interest has been very positive. Our dedicated representative is very helpful and always willing to go the extra mile when I have difficult questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support is excellent. They always respond promptly with an answer to my question. I like the ease of use of their system, and it's easily linked to our payroll company.

Cons:

I think their fees are a little high, and although this isn't reflective of Human Interest directly, I don't like the fact that the Government implemented a mandatory automatic deduction for employees.

Parvin A.

Verified reviewer

Consumer Goods

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed September 2025

VP of finance

System is easy to use. Rep was able to help me to fill out the roll over form. So I had a good experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very professional and patient to walk me through the system to show me where I should fill out the form for roll over my 401K balance

Cons:

None, she did answer all my question. So not anything I didn't like. I really did not have any item that made me confused. Everything went well.

Reasons for switching to Human Interest

Too expensive and company was not doing well so try to bring the expense down

Eric C.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed September 2025

Human Interest customer service review.

Positive. [sensitive content hidden] was polite and professional during the entire call and was patient while I filled out the documents.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very thorough and clear with instructions. [sensitive content hidden] took the time to make sure I had gotten all the information and filled out everything.

Cons:

Nothing during the interaction. Everything I needed was straight forward and easy to navigate on each site.

Reasons for switching to Human Interest

Changed Employer and needed to roll over funds.

Meg M.

Verified reviewer

Information Technology and Services

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed December 2024

Customer service is the key at Human Interest

From an end-user perspective, it's simple and straightforward. I like the feature that shows you how to maximize your employer match throughout the year. From a company perspective, we are thrilled with the support we've received and have been satisfied with all solutions they've brought to the table.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our company was initially interested in integration with our payroll provider, but we quickly found the customer-service that HI provided was the biggest value-add.

Cons:

We loved our first rep and were sad to lose him when we transitioned to a new payroll provider. It makes sense that a rep specializes in certain payroll softwares so they can be familiar when you bring them issues, but we hated to lose our ally. Luckily, the new rep was also a gem.

Reasons for choosing Human Interest

Pricing and integration with our payroll provider was slightly better for Human Interest.

Jose a.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed September 2025

Account Access

My first overall experience with the customer support team was great. [sensitive content hidden] was incredibly helpful, patient, and supportive in getting me access to my 401k account, that I had trouble with redirecting issues for a few days.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is my first 401k account and I like the simplicity of the layout, it makes it easier to navigate your portfolio.

Cons:

I dislike that there isn’t an email I could reach out to for support. Due to the hours operation and my current work hours, finding a time to get an issue resolved by phone call, can be incredibly inconvenient.

Sandy T.

Verified reviewer

Computer Software

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed February 2026

Human Interest is So Easy to Use!

Human Interest has been SO easy to use! I can log into my Human Interest account directly from my Rippling account which makes it so nice. The Human Interest site is so organized that it makes finding, viewing and understanding the information really easy. I also like that each payday I get an email from Human Interest letting me know that a deposit has been made into my 401K.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite part about Human Interest is the dashboard! I can log in and instantly see the grand total in my 401k and what my change in value and personal rate of return are.

Cons:

There really are no cons in my opinion but if anything it would be nice if instead of just a chat bot for customer support if there was an email address or phone number customers could use to ask questions. Sometimes a chatbot is fine but sometimes it can get confused by the question.

Carla L.

Verified reviewer

Hospital & Health Care

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed July 2025

AWFUL experience with Human Interest