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LogMeIn Resolve vs Zoho Desk: Which is best for you?
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Features
- As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.
- Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.
- Decent support manager, that shines with the rest of the Zoho Suite, as it allows a very streamlined workflow, specially with Zoho Projects, Bugtracker and Analytics.
- There were some instances of bafflement and that Blueprint drag and drop would need some tweaking and tweaking before it obeyed the requirements of a complex automation workflow.
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Recommendations
