1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Help Desk Software

/

LogMeIn Resolve vs Zoho Desk

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Updated February 25, 2026

LogMeIn Resolve vs Zoho Desk: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 products
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$29.00

per month

$9.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Screen Sharing
4.68
Secure Login
4.50
Real-Time Chat
4.44
See All
SSL Security
4.88
Issue Tracking
4.71
Chat/Messaging
4.71
See All
Integrations
Zendesk Sunshine
Zendesk Sunshine
Microsoft Teams
Microsoft Teams
ConnectWise PSA
ConnectWise PSA
See All
SurveyMonkey
SurveyMonkey
Zoho SalesIQ
Zoho SalesIQ
Zoho Forms
Zoho Forms
See All
Pros / Cons
  • As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.
  • Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.
Read more
  • Robust Omnichannel Support, Powerful Automation (Workflows & Blueprints), Deep Zoho Ecosystem Integration, Self-Service Capabilities, Zia (AI Assistant), Excellent Value for Money
  • I do not like the fact that the original configuration was somehow long; plotting fields and categories to our industrial world required a few tweakings.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
4.2/ 5
Highest performing feature
in the comparison
4.3/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad