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HelpDesk vs Simla.com: Which is best for you?
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Features
- The Helpdesk provides us with a convenient way to request assistance, particularly for technical issues or questions regarding specific tools and processes.
- The main aspect that I do not like about the helpdesk is that if you assign a ticket to someone, or if someone assigns you a ticket, there is no notification email sent to the assignee.
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Recommendations
