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Autotask PSA vs NetSuite SuiteProjects Pro: Which is best for you?
Pricing available upon request
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Features
- It gave me clearer visibility across the help desk and projects, and the built-in automations for escalations and approvals made processes smoother.
- I also found the lack of proper HTML processing on email tickets a bit limiting, since formatting can get stripped or look messy when replies come in.
- We never used it for more than that and they increased the price substantially despite our light use.
- Even the parts we were using were quite clunky.
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Recommendations
