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Alloy Navigator vs Freshservice: Which is best for you?
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Features
- It offers a great mix of asset management, help desk, and workflow automation, all in one platform, making it easy to manage IT processes efficiently.
- For example, when I would run into an issue, I would look it up in their knowledge base and they don't have what I am looking for.
- It has enabled us to standardize processes, automate repetitive work, and scale support across multiple departments with a lean team. While there is a learning curve for advanced features, the overall value and stability of the platform have exceeded expectations.
- They force you to use certain templates certain ways and refuse to let you change it and leave everything grayed out.
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Recommendations
