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JumpCloud Directory Platform vs NinjaOne

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Updated March 20, 2026

JumpCloud Directory Platform vs NinjaOne: Which is best for you?

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1 million+ businesses helped
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Starting Price
$3.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Single Sign On
4.70
Access Certification
4.62
User Management
4.61
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Device Management
5.0
Activity Tracking
5.0
Patch Prioritization
5.0
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Integrations
Dropbox Business
Dropbox Business
Google Workspace
Google Workspace
Marketo Engage
Marketo Engage
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Passportal
Passportal
ConnectWise PSA
ConnectWise PSA
SherpaDesk
SherpaDesk
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Pros / Cons
  • The ROI is realized through the reduction of licensing fragmentation, the automation of the employee lifecycle, and the mitigation of security risks associated with manual configuration errors
  • The most frustrating gap in JumpCloud MDM is no native Microsoft Partner Compliance Management (PCM) integration so I can apply more restrictive controls around M365 apps from non managed devices.
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  • People like the straightforward look and the natural way the tasks are designed, which helps to make monitoring, remote access, patching, and other tasks very easy even when the number of computers to be maintained is very big.
  • The thing I like the least about NinjaOne is the limited reporting customisation within NinjaOne, and there is quite a steep learning curve to fully understand the user interface as it is quite complex.
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Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad