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ALVAO Service Desk vs Atera: Which is best for you?
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Features
- The solution allows us to be more efficient than we might otherwise be, and its user interface and features are far better than the previous ticket systems I have used.
- Before ALVAO we got all requeste by phone, emails or in person, making difficult to manage it.
- The Intune portion of the product also helps us save money by sending the app to every employee instead of someone having to physically download it onto each machine.
- To get into the machine I first must choose the computer, then click the "connect" button, then click an additional pop-up to enter the remote desktop, which is frustrating when I'm under a deadline.
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Recommendations
