ConnectWise PSA vs N-central: Which is best for you?

ConnectWise is robust -- there are tons of features and options that provide an elaborate ticketing system, including all of the multimedia uploads required of a modern business, met with time keeping tools.

Sync issues, the extended process for something simple, the smallest error turns into a huge throughout other parts of the finance world, support has a language barrier and its hard to communicate quickly.

I like that Cove sends backups directly to cloud storage that’s isolated and immutable by design, meaning ransomware or local failures can’t easily corrupt your backups.

The only other main issues I've ran into is user's with large resolutions like 4K on multiple monitors which can overwhelm the viewer and make it starting glitching and crash (albeit this is only for a couple of our CEO/owner levels - but this is important).