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Josh P.
Advisor, 7 years
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Updated January 29, 2026
Desk Manager vs Wavity Help & Service Desk: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$12.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Workflow Management
4.80
Support Ticket Tracking
4.79
Support Ticket Management
4.74
See All
Ticket Management
4.94
Real-Time Notifications
4.89
Support Ticket Management
4.85
See All
Integrations
See All
See All
Pros / Cons
- Interface with quickbooks that saves me time
- Email ticketing with Wavity is streamlined and accurate, while customizations can be tailored to our needs.
- The platform is easy to set up and has all the features needed for a Helpdesk solution.
Read more
Ease-of-Use
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Customer Support
4.9/ 5
4.9/ 5
Functionality
4.7/ 5
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2024
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
