Otuvy 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Otuvy

4.2

(38)

Pricing

Starting at $150.00 per month

About Otuvy

Otuvy (formerly CleanTelligent) collaborates with facility service professionals to ensure exceptional work quality and optimize daily operations for enhanced frontline efficiency. Build trust with clients, stakeholders, and employees through fully customizable inspections seamlessly integrated into work orders, checklists, and reports. Save time and costs by steering clear of generic software and paperwork. Witness the impact, like Roger Lacefield of Executive Management Services, who achieved a 100% increase in employee efficiency and a 98% reduction in work order response times within six months of adopting Otuvy. Ready to elevate your quality systems and scale your organization?

Otuvy Screenshots

Otuvy Pricing and Plans

Starting price: $150.00 per month

Free Trial

Free Version

QM Inspect

$150.00

per month

No plan information available

QM Elite

$250.00

per month

No plan information available

QM Enterprise

Pricing available upon request

No plan information available

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Otuvy Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Otuvy
Activity Dashboard
Activity Tracking
Appointment Management
Audit Management
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Client Management
Corrective and Preventive Actions (CAPA)
Customer Database
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Dispatch Management
Employee Management
Employee Scheduling
Facility Scheduling
Failed Inspection Tracking
File Storage
For Janitorial Services
Historical Reporting
Image Capture
Incident Management
Inspection Checklists
Inspection Management
Interaction Tracking
Inventory Tracking
Job Management
Job Scheduling
Job Tracking
Maintenance Scheduling
Messaging
Mobile Alerts
Monitoring
Multi-Location
Predictive Maintenance
Preventive Maintenance
Quality Control Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Report Templates
Scheduling
Status Tracking
Subcontractor Management
Surveys & Feedback
Task Management
Task Scheduling
Time Tracking
Vendor Management
Workflow Management
Workforce Management
Work Order Management

Otuvy User Reviews

Overall Rating

4.2

Ratings Breakdown

45%

39%

11%

Secondary Ratings

Ease of Use

3.9

Value for money

4.2

Customer support

4.2

Functionality

4.0

Justin S.

Verified reviewer

Facilities Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

The Only Way to Assign, schedule and validate quality work

I have worked with various quality control platforms for 15 years, and CleanTelligent-Otuvy has always been the best. The price is higher than on other platforms, and that can sting a little bit, but the different platforms are generally underwhelming, so you get what you pay for. We're happy to know that we're providing our clients with the best in quality assurance software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does anything imaginable you'd want to document in the janitorial world. Additionally, the customer support is exceptional.

Cons:

I would like to see an overall facelift to the admin side of Otuvy. The look and feel of links seems outdated - would like to see buttons instead and options to duplicate ... small things that would make the administrator's job easer. It just feels kind of outdated, which is bizarre because the finished product is very sleek and modern feeling. Additionally, I'm unsure if I'll ever come to like the new name. "CleanTelligent" was a great name that gave people an idea of what it is without them even knowing. It made things easier to refer to "CleanTelligent" because they could gather what it is, whereas I always have to explain/clarify "Otuvy." I understand the motivation behind a name change, but I really wish it had something to do with cleaning.

Reasons for choosing Otuvy

Clearly better. Just a matter of justifying the price, as it is so much higher than competitors that it makes the powers that be ask questions.

Reasons for switching to Otuvy

We wanted the best and these are pretty wimpy.

Brandy E.

Verified reviewer

Facilities Services

1001-5000 employees

Used daily for more than 2 years

Reviewed November 2020

great for accountability and effectiveness

The data and information we are able to utilize provide us with the ability to see the impact and how our employees are performing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to tailor the product to meet our needs for inspection and reporting (pulling data) has greatly increased our ability to track how our employees are completing work and for correction. We use the data in a variety of ways, but it has had a great impact on assisting us in directing the training of employees.

Cons:

Setting up information can be difficult to complete (sublocation templates), especially when a location has multiple buildings.

Reasons for choosing Otuvy

CleanTelligent offered us a way to look at deficiencies and non-deficiences so that we could also know what was being done correctly. At the time other products only offered work order type services.

Matthew V.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Not much value

Disappointing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The QR codes are neat and very customizable

Cons:

The back end of this thing is a nightmare! All the packages come with training because the back end is such a slog to get customer's input correctly. It gets even worse when you want to do something larger than just a single room you have to make templets and sub templets and jump from screen to screen trying to get everything correct but you still miss things. The second part is this platform is expensive! We paid 7K to start and an average of $260 a month for less than a handful of users. We then looked at rolling it out to all our sites and our monthly fee would have jumped to over $6800. Compare this to its competitor Swept, which uses a flat rate no matter how many users you have, and it was a no-brainer to switch. The last F U from cleantelligent was when they wanted to charge us $1000 to cancel ever though we had been with them for 3 years. We are going and never coming back.

stephanie h.

Verified reviewer

Environmental Services

201-500 employees

Used daily for more than 2 years

Reviewed November 2020

The software and the support are second to none!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a wonderful QA software for our janitorial service. It provides a high end customer portal that improves communication between our customers and our managers. Whether an account is big or small they are impressed by CleanTelligent and the associated branded app we use. The software has also been a great assist in navigating new requirements since the onset of COVID -19 . As an amazing bonus we have used the mobile survey function to record and document "disinfecting" routes in real time for our customers! We have used this documentation system in hospitals, schools and large commercial buildings. The customers love it and it keeps us accountable. It is a real differentiator from our competition. An example of the customer support ; I placed a call to customer support. A recording came on but I did not leave a message because my old brain kicked in and I figured it out myself, so I just hung up the phone. A few minutes later [SENSITIVE CONTENT HIDDEN] called my phone asking if anyone had called Cleantelligent! He knew a call came in and used the caller ID to make sure I was all set. That, my friends is customer service!

Cons:

To be such a robust and flexible system there MUST be a lot of moving parts. CleanTelligent does have a lot of moving parts to learn and understand. However the implementation plan they have is well planned and thorough. We had hundreds of customers to enter and start but by the end of the training we were very comfortable with how the system worked.

Angela B.

Verified reviewer

Facilities Services

51-200 employees

Used daily for more than 2 years

Reviewed November 2020

Communication Transparency

We are able to communicate with customers. This basically replaces emailing for us and we have a very basic inspection set up but not able to properly track or review areas that should be available to us and the customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The transparency in communication between our customers and our company is a beautiful feature. It keeps everyone engaged. Everyone set up in the system are aware of what is happening and any resolutions; everyone is on the same page at all times.

Cons:

Setting up new contracts is a very tedious process! From entering the client, location and contact...way too complicated and way too many steps to set up new customers! And Creating templates for inspections, job schedules, etc with all the bells and whistles that I’m sure must be available is also complicated. We’ve been using this software for more than 10 years and still have not perfected it. There is nothing consistent about how it’s set up so I’d never be able to explain it to another person. Is there some type of restructuring that can be done to the system to make it user friendly? I LOVE the concept but, goodness, it’s too confusing!

Reasons for choosing Otuvy

We wanted to have a web based tool for inspections and communicating with our customer.

Arthur B.

Verified reviewer

Education Management

5001-10000 employees

Used daily for more than 2 years

Reviewed June 2020

Quality Control Inspections

The representative is always available for a web based teleconference with my team but requesting more cells or programs to be added to the existing software. Requested to be added to the pilot research or or requested to help customize a software program that meets our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Web based, paperless, intranet between schools users and can be reviewed by end users, school administrators and used to evaluate custodians job performance

Cons:

Can not provide us with an individual inspection for each employee, can not give a internal building comparison between custodians, when a employee is assigned to another section of the building the software will not allow you to add a new employee in the section the employee left...it continues to reference the previous employee. The software will only provide us with 5 high scores and 5 low scores for areas inspected in the building.

Reasons for choosing Otuvy

Huntington has The best overall software program that met our needs for quality inspections but they wanted us to purchase all of our custodial supplies from them as a sole source. If we were to accept this agreement then the inspection software would be free. So we declined their offer.

Travis H.

Verified reviewer

Facilities Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Outdated Software and Bad Customer Service

I have been the primary Cleantelligent administrator for my company for 3 years. In that time, I think I have had only one or two positive interactions with your company. Your director of customer experience does not care about the customer experience. Every task in the application is an uphill battle of finding the right UI option, figuring out how it works, and (hopefully) not having to contact customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software has a lot of very useful features for our organization. When the system is configured right, it generally works well.

Cons:

No production-ready API, all changes manual, interface is extremely complicated. Naming convention is extremely confusing. Actually getting a response from Courtland feels like winning the lottery. The report mechanism (flash) is clunky and will no longer work at the end of the year due to flash's age. What you're replacing it with, the visualizer, requires an additional fee to use. What if I just want basic reports? Does your software no longer offer that? If I want to do a bulk data change, I am charged $25/hr for data entry. No other software company in existence does this.

Channing J.

Verified reviewer

Facilities Services

201-500 employees

Used daily for more than 2 years

Reviewed May 2020

Software Program

CT has been very beneficial for us, but the shining star from the beginning has been [SENSITIVE CONTENT HIDDEN]. She helped me choose the software, implement the software, customize the software and continuously helps me with day to day updates/changes/new ideas she thinks I will like/etc. She truly is a great asset to CT and I know I wouldn't feel so strongly about the software if she wasn't such a rockstar and always helping us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the new dashboard, and how [SENSITIVE CONTENT HIDDEN] was able to customize it for us. I also like that this program allows us to keep the majority of our information all in one place, which helpful since the majority of our customers and employees are on the go.

Cons:

I feel like the app could be improved a bit, and we are still waiting on a few customization that I feel once implemented, will greatly impact the efficiencies that CT provides us.

Reasons for choosing Otuvy

Fit our needs and was more specific to what we do, which is janitorial. Also, implementation timeline was quicker as we weren't starting from scratch.

Denise P.

Verified reviewer

Facilities Services

201-500 employees

Used daily for more than 2 years

Reviewed June 2020

Long Time User

We have always recieved good value for our money with CleanTelligent. It is eacy for our crews and our cusotmers to use. Even when we had a large customer who did not give their people access to the internet, we were able to use the software, get customer sign offs, keep track of the qualilty of ser4vice in those stores and provide the customer with reporting. The most important point I would make about CleanTelligent and probably the greatest reason we have remained with them over so many years, is their level of committment to customer service. There have been many times when we did not know how to make something happen and their service personnel sstepped in and did the job, regardless of the level of difficulty.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software gave us a platform for going from paper forms to electronic data capture with all the advantages that includes.

Cons:

The software is not really intuitive and felt very cumbersone at first. However, we have beenusing it for many years and it has evolved and improved over time.

Debbie B.

Verified reviewer

Consumer Services

5001-10000 employees

Used daily for more than 2 years

Reviewed December 2020

Daily Usage

CleanTelligent allows me to work from home and still communicate with my operations managers and subcontractors. It allows me to know when a work order has been completed and what action is needed. I would recommend this product to others in my field.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the fact that the product is easy to use and set perimeters. It is easy to train a new person quickly on the use of CT. The ability to interact quickly with field personnel is outstanding.

Cons:

The thing I like least about the product is when searching in history mode. The delay to find a work order in history is frustrating. Especially when on a call with a client.

Reasons for switching to Otuvy

Upgraded

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